Dittofragrances Reviews 294

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast delivery and well-designed packaging of the products. Some people find the fragrances to be very similar to the originals and enjoy their scent, often receiving compliments. The pricing is frequently mentioned as a positive aspect, especially introductory offers, allowing consumers to build a collection. However, a significant number of people are dissatisfied with the longevity of the fragrances, stating they do not last long on skin or clothes. Some reviewers also report that the scents do not accurately resemble the original perfumes they are inspired by, with some even describing them as having a chemical smell. There are also concerns about order accuracy and issues with customer service responsiveness when problems arise.

What people talk about most

Product

Users describe ambiguous interactions with product, with some customers praising the fantastic smell and... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing disappointment that... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant frustration over... See more

Price

People report ambiguous experiences with price, with many reviewers praising the fantastic prices, especially... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super quick and fast... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First two orders where great, scent lasted, the day. Accurate too. My last order of 3x 100ml bottles 3 months ago have just gone in the bin. I didn't use them, I ordered 3 different scents id... See more

Rated 4 out of 5 stars

I ordered these on a whim, it was an instagram add that I saw and honestly if I had of checked their trustpilot feedback I probably wouldn’t have ordered from them. However that being said they... See more

Rated 2 out of 5 stars

Its difficult to write a negative review when you've paid £1.99 for a promotional bottle of 100ml aftershave. I commend the company for the promotion because it certainly snared me! Also, I can only a... See more

Rated 2 out of 5 stars

Ordered 20, 47, 32. Plus added 2 more bottles of 20, 32. Packing was perfect. 20, isnt anywhere near baccarat 32, spicebomb is similar 47, viking is similar Smells gone within half hour on all... See more


Company details

  1. Perfume Store

Written by the company

At Ditto Fragrances, we believe everyone deserves to experience luxurious scents without the hefty price tag. Our mission is to offer high-quality, vegan-friendly perfumes inspired by designer fragrances, giving you premium options at an affordable price.


Contact info

3.0

Average

TrustScore 3 out of 5

294 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scent didnt last long and smelt quite…

Scent didnt last long and smelt quite chemically

February 20, 2025
Dittofragrances logo

Reply from Dittofragrances

Hi Gill,
I’m really sorry to hear about your experience and that the fragrances didn’t meet your expectations. We take all feedback seriously and would love the opportunity to resolve this for you. Please contact us at hello@dittofragrances.com with your order number, and we’ll assist you further.

Kind regards,
Katie

Rated 5 out of 5 stars

Great product just like top brands…

Great product just like top brands great price

February 19, 2025
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Reply from Dittofragrances

Hi,
Thank you so much for your kind words! Your feedback means the world to us, and we appreciate your support. Looking forward to serving you again soon!

Kind regards,
Katie

Rated 1 out of 5 stars

This is the worst perfume dupe company…

This is the worst perfume dupe company I have ever purchased from. I wish I had read the reviews before buying.
I ordered 2 fragrances the lady million and men one million. I got sent flowebomb in error and lady million. Both didn’t smell anything like the originals. All you can smell is alcohol. I was going to use these as a room
Spray but actually they smell so bad it’s only fit for the bin.
I did get sent the one million men’s aftershave, which I was originally meant to receive, but again that smelt nothing like the original and just smells of alcohol and a slight smell of some sort of fragrance.
Please people do not waste your money buying from this company.

February 14, 2025
Unprompted review
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Reply from Dittofragrances

Hi Miss Phoebe,
I’m really sorry to hear about your experience and that the fragrances didn’t meet your expectations. We take all feedback seriously and would love the opportunity to resolve this for you. Please contact us at hello@dittofragrances.com with your order number, and we’ll assist you further.

Kind regards,
Katie

Rated 5 out of 5 stars

Recently I purchased a trial bottle of Hapfeti by Penhaligons…

Recently I purchased a trial bottle of inspired by, however I wasnt that keen on the fragrance so I contact Ditto through social media, Immediately the customer service team responded and swapped out a different fragrance which I have received and am thrilled with, it’s the inspired by Halfeti and smells exactly like the original…Thanks so much for excellent customer service and to all those who are unsure, I can guarantee the company are so helpful and will have a fragrance for you that you’ll love! Keep up the Good work 🙌 ☺️🎉

February 8, 2025
Unprompted review
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Reply from Dittofragrances

Hi Mr S,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with Ditto 42 (inspired by Halfeti) and that we could help. Your feedback means the world to us, and we appreciate your support. Looking forward to serving you again soon!

Kind regards,
Katie

Rated 1 out of 5 stars

Disgusting, DONT BUY

Disgusting smell. If I could give 0 stars I would. I don’t even know what it smelled like, I got the paco rabanne inspired fragrance and after smelling it I vomited. I didn’t even bother returning it, it was so bad I immediately threw it in the bin. It also took 2 extra weeks to arrive and customer service was appalling with spelling mistakes in their late emails! Please NEVER waste your money and buy from here, all the good reviews are from robots or the company itself. The only good thing is it isn’t long lasting and doesn’t have a good projection, because otherwise we would ACTUALLY HAVE TO SMELL IT. I regret buying this product.

February 15, 2025
Unprompted review
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Reply from Dittofragrances

Hi Tanir,
I’m really sorry to hear that the fragrance didn’t meet your expectations. We take all feedback seriously and would love to make it right for you. Please contact us at hello@dittofragrances.com with your order number, and we’ll assist you further.

Kind regards,
Katie

Rated 4 out of 5 stars

my experience

first time i ordered everything was smooth and perfect,however the second time i ordered the fragrances took almost 2 weeks but i emailed them and they had quick responses and cooperated very nicely with me and told me they were at chemical shortages, all that aside the fragrances are stunning to say the least. Thank you ditto

February 15, 2025
Unprompted review
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Reply from Dittofragrances

Hi Kibbeh,
Thank you so much for your kind words and understanding! We’re sorry for the delay, but we’re glad you’re happy with the fragrances. Your support means a lot to us, and we look forward to serving you again soon.

Kind regards,
Katie

Rated 1 out of 5 stars

Scam. Products never arrive.

Suspicious company. They took the money straightaway but products never arrived. The shipping company is a fake that doesn't recognise any details and is set up in Germany. All sounds. The customer service number doesn't exist either.

February 14, 2025
Unprompted review
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Reply from Dittofragrances

Hi Sunny
I’m sorry to hear you haven’t received your order. We are a legitimate company and take customer concerns seriously. Please resend your email with your order number to hello@dittofragrances.com, and we’ll prioritise resolving this.

Kind regards,
Katie

Rated 1 out of 5 stars

I wish if i could give no stars what so…

I wish if i could give no stars what so ever
Clearly this company is scam and should be avoided at all
They take your money and not even respond to your complaints

February 6, 2025
Unprompted review
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Reply from Dittofragrances

Hi,
I’m really sorry for your experience. We are absolutely not a scam, and we do take customer service seriously. We’re currently working through a high volume of enquiries, which has caused delays in our responses, but I assure you we are getting back to everyone as quickly as possible. Please resend your email to hello@dittofragrances.com with your order number, and we will prioritise assisting you.

Kind regards,
Katie

Rated 2 out of 5 stars

Disappointed

The fragrances didn't smell like the original - Sauvage and Spicebomb. I would look past it if the scents had longevity but sprayed on at 7am and they had disappeared by 11am. Colour me disappointed

February 12, 2025
Unprompted review
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Reply from Dittofragrances

Hi Anthony,
Thank you for your feedback. We’re sorry to hear the fragrances didn’t meet your expectations. Scent and longevity can vary from person to person, but we always want our customers to be happy. If you'd like, please reach out to hello@dittofragrances.com - we’d love to assist you further.

Kind regards,
Katie

Rated 1 out of 5 stars

Like all the other customers I placed a…

Like all the other customers I placed a order, not recieved it and after emailing them twice nothing, very dissapointed with the lack of communication, won't be recommending these to anyone.

February 12, 2025
Unprompted review
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Reply from Dittofragrances

Hi Amanda,
I’m really sorry to hear you haven’t received your order or a response to your emails. We’re currently working through a high volume of enquiries, which has caused delays in our responses, but I assure you we are getting back to everyone as quickly as possible. Please resend your email us at hello@dittofragrances.com with your order number, and we’ll look into this as a priority.

Kind regards,
Katie

Rated 1 out of 5 stars

Unacceptable Customer Service

I absolutely hate writing negative reviews but I strongly believe this is the only way to make a company to make improvements if they want to exist on the market.
I placed the order on 31.01.25 and received an email on 3.02 stating that the shipment was on its way. They claim it will take only 2-4 business days to receive the items.
But the tracking number doesn't work and I have no updates from customer service and it's been 8 days since the shipment, even thou I have contacted them 2 times already.
I am glad I am losing "only" £10.44 not more.

February 11, 2025
Unprompted review
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Reply from Dittofragrances

Hi Ewa,
I’m really sorry to hear you haven’t received your order or a response to your emails. We’re currently working through a high volume of enquiries, which has caused delays in our responses, but I assure you we are getting back to everyone as quickly as possible. Please resend your email us at hello@dittofragrances.com with your order number, and we’ll look into this as a priority.

Kind regards,
Katie

Rated 1 out of 5 stars

No item and no response from customer service

I have ordered from this company and after 10 days have still not received my perfume even though they say 2-4 working days and also like others have sent numerous emails but never get back to you.

February 11, 2025
Unprompted review
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Reply from Dittofragrances

Hi Diane,

I’m really sorry to hear you haven’t received your order or a response to your emails. We’re currently working through a high volume of enquiries, which has caused delays in our responses, but I assure you we are getting back to everyone as quickly as possible. Please resend your email us at hello@dittofragrances.com with your order number, and we’ll look into this as a priority.

Kind regards,
Katie

Rated 5 out of 5 stars

Excellent Mens EDT

Excellent Mens EDT. Long lasting, good quality. Still smelling it the next day. Never buying the alternatives again. Thank you! 👍

February 1, 2025
Unprompted review
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Reply from Dittofragrances

Hi John,

Thank you for your fantastic feedback! We’re so happy to hear you’re loving the fragrance and that it lasts so well. Your support means a lot to us!

Kind regards,
Katie
Ditto Fragrances

Rated 1 out of 5 stars

Poor replicas not worth the money

Ordered two samples of men’s aftershave and they did not smell anything like the brands they were supposed to. I have smelt better aftershaves from the pound store. Would never buy from them again.

I also emailed them and had no response back.

February 7, 2025
Unprompted review
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Reply from Dittofragrances

Hi Chris,
Thank you for sharing your thoughts. We're really sorry to hear that the fragrances didn’t meet your expectations. We take feedback seriously and would love the chance to resolve this for you. Please reach out to hello@dittofragrances.com, and we'll do our best to assist you.

Kind regards,
Katie
Ditto Fragrances

Rated 1 out of 5 stars

Received my 50ml bottle excited by the…

Received my 50ml bottle excited by the hype, to be very disappointed the immediate smell after spraying is an overwhelming scent of alcohol then once that wears off there’s a faint wiff of the apparent dupe scent and that’s it gone.

I would literally need to carry the bottle around with me to constantly reapply to notice the scent very disappointing !!!

Don’t waste your money !!

February 5, 2025
Unprompted review
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Reply from Dittofragrances

Hi Zoe,
Thank you for sharing your thoughts. We're really sorry to hear that the fragrances didn’t meet your expectations. We take feedback seriously and would love the chance to resolve this for you. Please reach out to hello@dittofragrances.com, and we'll do our best to assist you.

Kind regards,
Katie
Ditto Fragrances

Rated 1 out of 5 stars

Terrible

I got the “lady million” inspired perfume and it smells NOTHING like original… It smells weird and musky

February 5, 2025
Unprompted review
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Reply from Dittofragrances

Hi Laura,

Thank you for sharing your thoughts. We're really sorry to hear that the fragrances didn’t meet your expectations. We take feedback seriously and would love the chance to resolve this for you. Please reach out to hello@dittofragrances.com, and we'll do our best to assist you.

Kind regards,
Katie
Ditto Fragrances

Rated 5 out of 5 stars

Long lasting fragrance

Long lasting fragrance, can't wait to order more thanku

February 1, 2025
Unprompted review
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Reply from Dittofragrances

Hi Jan
Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the fragrance and that it lasts.

Kind regards,
Katie
Ditto Fragrances

Rated 5 out of 5 stars

Fabulous perfume at a fabulous price

Fabulous perfume at a fabulous price. Fast delivery highly recommend to all.

January 22, 2025
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Reply from Dittofragrances

Hi Stilings

Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the fragrance, the price, and our fast delivery. Your recommendation means a lot to us!

Kind regards,
Katie
Ditto Fragrances

Rated 5 out of 5 stars

The fragrance is so beautiful and long…

The fragrance is so beautiful and long lasting. Definitely recommend

January 22, 2025
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Reply from Dittofragrances

Hi Tracey
Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the fragrance and that it lasts well for you. Your recommendation means a lot to us!

Kind regards,
Katie
Ditto Fragrances

Rated 1 out of 5 stars

Awful

Awful, I paid for the 3 x 100ml bundle, got 3 x 50ml, smells nothing like it should, after a week using as a toilet air freshener the bottle top stopped working, emailed twice, NO REPLY.
there are far far better companies out there, Dittos service is really poor

January 22, 2025
Unprompted review
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Reply from Dittofragrances

Hi Michael,
We're really sorry to hear about this - it’s absolutely not the experience we want for our customers. We completely understand your frustration and sincerely apologise for the issues with your order and the lack of response.

Please rest assured that we take this seriously. Could you resend your email to hello@dittofragrances.com with your order details? We’ll prioritise your case and do our best to put things right as quickly as possible.

We truly appreciate your patience and the opportunity to resolve this for you.

Kind regards,
Katie
Ditto Fragrances

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