If I could give zero stars I would. Ordered a top from this company in a small. Item arrived and is too large. Label on outer package seems to be all in chinese without a return address. No packing... See more
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It was very easy navigating through the webpage and finding the products I was interested in. I also appreciate that the website was honest about sizing saying it runs small so that I should order a s... See more
Company replied
After leaving a review they did contact me & provide a refund so perhaps they are more genuine than I first recorded. Only a shame the customer service was not this good in the first instance! B... See more
Idk what reviews should i give at present. Its just i placed an order and paid with card. I haven’t received any order details or comfirmation or anything i just know i have paid the bill :(( and no c... See more
Company replied
Company details
Information provided by various external sources
Own The Night With The Hottest Fashion In The World~!
Contact info
United States
- contact@divanoche.com
- divanoche.com
I love evrything
I love evrything. The dress online are very similar.
February 23, 2019
Unprompted review
Reply from Diva Noche
Hi Cloris!
Thank you for appreciating our collections. We really appreciate your business. Please let us know what we can do for you in the future.
Products are exquisite and a must buy.
February 9, 2019
Unprompted review
Reply from Diva Noche
Hi Sidharth!
Thank you so much for taking the time to leave this excellent review. We are optimistic that once you receive your item, you will definitely love it.
Excellent experience!
Excellent experience! I live in Italy but I've fallen in love with Diva Noche's dresses. They are amazing! I can't wait to wear the new dress I have ordered yesterday.
January 30, 2019
Unprompted review
Reply from Diva Noche
Hi Camilla!
We are really happy to know you have a great experience in our shop. Hope you will order more soon! :)
Beautiful dresses and clothes and…
Beautiful dresses and clothes and reasonably priced. Easy and quick to order! Will definitely be ordering from here again soon! Already sent the link to 3 of my friends.
January 30, 2019
Unprompted review
Reply from Diva Noche
Hi Katie!
Thank you so much for ordering in our shop. We are happy to know that you have a very smooth and quick ordering process.
Reply from Diva Noche
Hi Shani!
It’s great to read about your satisfaction and we appreciate you taking the time to share your positive experience. We aim to provide the best service to every customer! Looking forward to your next purchase!
I would completely recommend this website it is spectacular
I would completely recommend this company and website, it has incredible clothes and the sizes are so easy to choose from, it also has free shipping to Dublin, Ireland which is where I am from and that is such a bonas! I will be making sure that I will be ordering more clothes from this website more often because the clothes are cheap too :)
January 24, 2019
Unprompted review
Reply from Diva Noche
Hi Daire!
Thank you for sharing your feedback with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to serving you again.
Reply from Diva Noche
Hi Donna!
We’re so happy about your visit to our shop went so smoothly. Thank you for taking the time in leaving us a positive review. We’d love to continue providing great service to awesome customers like you. Looking forward to your next purchase.
Reply from Diva Noche
Hi Teng,
We really appreciate you taking the time out to share your experience with us. We want our customer to ever visit our site is a great experience. We look forward to serving you for many years to come!
It was very easy navigating through the…
It was very easy navigating through the webpage and finding the products I was interested in. I also appreciate that the website was honest about sizing saying it runs small so that I should order a size up of the dress. I also liked that they had discounts on their products and that they showed many pictures of them. I would however like to see the dresses and other products from different angles, not just front and back pictures.
January 18, 2019
Unprompted review
Reply from Diva Noche
Hi Mariana,
We would like to thank you for sharing this great review about our customer service! We are thrilled that you enjoyed your experience with our shop! We will be sharing your feedback amongst our team. Enjoy your item and please come to visit us again soon!
very easy to use website
January 10, 2019
Unprompted review
Reply from Diva Noche
Hi Rivers!
Thank you so much for ordering in our shop and we agree, the site is really easy to navigate. We really appreciate your business. Please let us know what we can do for you in the future.
I have not received my items I ordered…
I have not received my items I ordered a month ago. They removed my email address from their website instead so that I cannot login their website to track my order. I sent them an email to see if they reply me. DO NOT ORDER any thing from this website or you will LOSE your money .
November 24, 2018
Unprompted review
Reply from Diva Noche
Hi there!
We apologize for the delay of your order. This is certainly not the kind of experience we want our customers to have. Rest assured that we will look into this matter.
I wish I could give a negative star…
I wish I could give a negative star rating on this site. Absolutely horrendous. I ordered a $60 block material maxi dress which turned up and is ENTIRELY see through!!!! And unable to be worn AT ALL. I Have been going back and forth with pre scripted emails that aren’t read or answered correctly and have sent clear photos of it being see through. Only options are a 75% discount to purchase further unwearable items or I pay MORE money to send the item that I’ve already paid for and CANNOT WEAR back. Which with any guesses the useless “customer service” team will never get and I’ll have wasted MORE money. How do these people not understand this IS NOT customer service. It’s fraud! They are disgustingly cheap knock offs. Cannot believe they can send an item of clothing that is entirely see through and expect it to be excepted. Maybe if I was a stripper it’d be fine! Absolutely appalling. Customers keep your money to yourself!!! These nice responses they write after are nothing but false. I have since wasted more of my time going back and forth for nothing. Fraudulent money wrought! I wish I could post an image for you to show how bad my item (not clothing, actually useless piece of material) actually is
November 20, 2018
Unprompted review
Reply from Diva Noche
Hi Shannah!
We would like to offer our sincerest apologies for any inconvenience we may have caused you. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a customer have not been treated well, leading you to write this review. But providing excellent customer service is one of the pillars of our business. We sent a message to you in regards to your concern. We would highly suggest checking your inbox.
Idk what reviews should i give at…
Idk what reviews should i give at present. Its just i placed an order and paid with card. I haven’t received any order details or comfirmation or anything i just know i have paid the bill :(( and no cashbash has been recived as promised i tried contacting you but failed too i don’t know what to do.
November 13, 2018
Unprompted review
Reply from Diva Noche
Hi Shaurya!
We appreciate you for bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. Rest assured that we will look into this matter. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.
Excellent service
November 9, 2018
Unprompted review
Reply from Diva Noche
Hi Lottie!
Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.
This was my first order from Diva…
This was my first order from Diva Noche. I ordered 3 items. I was kept updated on the status of my order and was pleased with 2 of the items. The third item was not as I had expected it to be. However, I was satisfied with how my complaint was handled and will continue to order from this site.
November 1, 2018
Unprompted review
Reply from Diva Noche
Hi Phuong!
Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.
Of Course I Will recommend this Company…
Of Course I Will recommend this Company to all my friends who loves good dressing . It was easy to choose the correct size as well.
Thanks
October 17, 2018
Unprompted review
Reply from Diva Noche
Hi Patricia,
We really do appreciate you for sharing this feedback with us and thank you so much for this amazing 5-star review. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.We'd love to have you as a customer again.
Have a great day!
I have only just ordered My Goods so…
I have only just ordered My Goods so have not yet received them. However the level of after sale service has been exceptional so I have High Expectations.
September 30, 2018
Unprompted review
Reply from Diva Noche
Hi Rachel!
We appreciate you taking the time to leave us a wonderful review. It was a pleasure to hear that from our valued customer. We really appreciate you for trusting our Online Shopping Network and we thank you for doing your business with us.
Have a great day!
Theresa Is a ítem at the momento that…
Theresa Is a ítem at the momento that Is our of stock.
September 26, 2018
Unprompted review
Reply from Diva Noche
Hi Miguel!
Your feedback matters to us and we sincerely extend our apologies for the inconvenience. With regard to that, we have sent a direct message to your inbox. We would appreciate if you could check it.
Reply from Diva Noche
Hi Mark!
Thank you so much for ordering from our shop. We are happy to know that you have a very smooth and quick ordering process.
Overpriced product. Nothing like the pictures.
This is a cheap asian run company. Just like Wish and Ali Express. The price is for some reason much higher. Probably to make the products seem more luxurious. Received the two products I bought and they looked nothing like the picture at all. Made of cheap fabric. So the two products I bought went where they belong... In the trash!! I will never recommend or buy anything from divanoche.com again and will strongly recommend that you won't either. Just tragic! One of my products cost 39 dollars. The package said 8 dollars...
August 31, 2018
Unprompted review
Reply from Diva Noche
Hi Sandra!
We are devastated to hear you had such a bad experience with us. But please trust us, this is not a usual occurrence in our business. We want to address all your concerns and see that something like this never happens again.
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