Divergent Retail Reviews 62

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Bad shipment. Wrong product. Worse support. I would advise against purchasing anything here.

Rated 4 out of 5 stars

I previously posted on here because my emails requesting a refund on a faulty product appeared to be being ignored. DR, however, did eventually get back to me and "as a goodwill gesture" I have today... See more

Rated 5 out of 5 stars

Divergent Retail website is a doddle to use and incudes clear images and descriptions of the traded leather goods. It uses very competitive pricing and a range of payment options that should suit mos... See more

Rated 5 out of 5 stars

Order fulfilled rapidly having received a good discount on a sheepskin coat. I've never seen a diamond stitch sheepskin before, this is a unique and classy style which stands out. Highly recommend t... See more

Company details

  1. Leather Goods Store
  2. Clothing Store

Written by the company

Diverge Into Life - Let Divergence Become Part of You.


Contact info

3.7

Average

TrustScore 3.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really great jacket

Really great jacket - wonderfull leather quality. The jacket has arrived in 3 days Munich - top delivery and a very kindly costumer service.

October 14, 2024
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent!

I'm really impressed with the design and quality of this suitcase. It's exactly what I was looking for and it arrived very well packed in a very short delivery time. I am more than happy with my purchase and would definitely use this company again as they had a lot of smart products at very reasonable prices.

September 12, 2024
Rated 1 out of 5 stars

Ordered a suitcase that has bubbling on…

Ordered a suitcase that has bubbling on the graphic, emailed to raise issue. Responses have been SO slow and unhelpful. Going away and going to just have to use the case as it is taking so long to sort out. Very poor customer service!

May 24, 2024
Rated 4 out of 5 stars

Thanks: in the end I got decent service

I previously posted on here because my emails requesting a refund on a faulty product appeared to be being ignored.
DR, however, did eventually get back to me and "as a goodwill gesture" I have today received a refund. It took a bit of time and effort but I did get decent service. So my thanks to Divergent Retail.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

A pleasant experience…

Divergent Retail website is a doddle to use and incudes clear images and descriptions of the traded leather goods. It uses very competitive pricing and a range of payment options that should suit most people. Also impressive was the fast processing and dispatch of my order that, in my case, included tracked 2 day delivery. A pleasant experience.

April 30, 2024
Rated 1 out of 5 stars

Disappointed

Paid next day delivery for Tuesday finally got a reply on Friday to say it wasn't now being dispatched after days of no replies.It was for an 18th birthday,I had no gift!

February 6, 2024
Divergent Retail logo

Reply from Divergent Retail

Hello,

Hope you are well. You were made aware of the delay, offered a alternative product or refund, you went ahead with a alternative, if it did not arrive in time its due to the change of product and you were aware of this.

Best Regards,
Divergent Retail

Rated 5 out of 5 stars

Order fulfilled rapidly …

Order fulfilled rapidly having received a good discount on a sheepskin coat. I've never seen a diamond stitch sheepskin before, this is a unique and classy style which stands out. Highly recommend the company and the coat.

December 8, 2023

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