No response at all about my refund although they say 14 days policy.... After 3 e-mails I'm going to call....... Telefonisch geen contact gekregen en het was een Paypal betaling. Jammer dat ik... See more
Company replied
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No response at all about my refund although they say 14 days policy.... After 3 e-mails I'm going to call....... Telefonisch geen contact gekregen en het was een Paypal betaling. Jammer dat ik... See more
Company replied
This is a very useful plugin(Divi Contact Module). I appreciate this plugin supporting the team. Because they also help me with instant live support. Thank you so much.
DiviJet Support is awesome. I was unable to send form submissions in Divi ContactPro to CC accounts. The team resolved a small bug in a matter of a day.
I had a specific issue with DiviJet auto translate and the whole team worked hard to get it solved. This efforts and the way the DiviJet team interacted with me, gave me so much confidence that I dec... See more
Divi plugins with first-class support
Gelderlandstraat 8, 7543WN, Enschede, Netherlands
Hasn’t replied to negative reviews
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I had a specific issue with DiviJet auto translate and the whole team worked hard to get it solved. This efforts and the way the DiviJet team interacted with me, gave me so much confidence that I decided to purchase the unlimited life time license as the plugin itself is a great help and saves a ton of time.
I cannot confirm the bad reviews as my experience with DiviJet is exclusively positive. It´s all about patience and willingness to wait until things get fixed. There are no magic buttons you can click in order to solve a problem ;-) Additionally I like the approach that individual fixes are always part of a main release which keeps the sustainability of the implementation.
As "The Six Million Dollar Man" would say
...the fastest...
... the strongest...
In a word: the best!!!
THANKS
The plugin is really good, but the support service is amazing!
DiviJet quickly took care of my support request and resolved it to my satisfaction. Excellent *****
I purchased the plugin and it did not work correctly. I asked for a refund that was supposedly granted, but of course, no payment from them and no more response after several attempt to contact them.
Very deceiving, do not purchase.
Divi auto translate pessimo plugin, ha diversi bachi, l'assistenza ha cercato di risolvere alcuni problemi e oltre ad aver cancellato tutte le traduzioni, non è riuscita a risolverli.
Divi auto translate bad plugin, it has several bugs, the assistance has tried to solve some problems and in addition to having deleted all the translations, has not been able to solve them.

Reply from DiviJet
Everything perfect, the product and customer service!
Absolutely the best service and product. The contact form pro works beautifully to add attachments to existing divi form. Highly recommend!
Excellent customer support and always willing to help with their products.
Jessica was awesome. She stepped me through all the steps needed to solve the problem. I thought this would take days, and it took just a few minutes. That was a great experience!
This is a very useful plugin(Divi Contact Module). I appreciate this plugin supporting the team. Because they also help me with instant live support. Thank you so much.
Did exactly what we needed, really easy to use, support was fantastic
Their support was fast and really helpful. Thank you so much...
I should have read trustpilot before. I bought the translation plugin and in a later divi release the plugin broke. no support and no updates to the product.
11 Days ago put in a support ticket. Then another 5 days ago. Only a canned response. DO NOT BUY. No refund either.
Great plugins and great support. I use the plugin on many websites and works great every time!
Non existent customer service!
I found a few bugs with the plugin and wrote in with details, they claimed to fix it and sent me an 'update' which didn't do anything. They then took a month to reply to my email.
I've since asked for a refund as per their money back guarantee and no surprises I still haven't heard back. I have sent countless emails to them and no responses. They just take your money and don't even bother to fix issues or even reply to requests. Purchase at your own risk just don't expect any support or even a functioning plugin.
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