Provided the forms well. Instructions for the filling out the forms was often good but sometimes confusing and sometimes lacked clarity. Help with questions was sometimes slow and some questions wer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The questionnaire platform is not very user friendly, constantly felt like I had to hunt for hidden questions. Also, the support advisor was not extremely helpful in offering assistance on specific co... See more
Company replied
A knowledgable person was ultimately very helful, as your instructions in the packet are VERY confusing. Kathleen was great. Eileen, not so much.
Company replied
**UPDATE as of 7/18 from a 1 star review** After posting my initial review, I was contacted by Tamara from Divorce.com. She listened to my concerns and offered a 50% refund. I'm very pleased wi... See more
Company replied
Company details
About Divorce.com
Written by the company
Divorce can be brutal, but it doesn’t have to be that way. Divorce.com—run by the same expert team who pioneered online divorce more than two decades ago—offers expansive online services that lessen the burdens and costs of divorce.
While other services are limited in their approach, our powerful online solution offers three pillars of support to cover virtually any divorce scenario:
- Use Our Online Tool for a Fast-and-Affordable Divorce
- Access On-Demand Mediation
- Find a Family Law Attorney from Our Trusted Network
Divorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.
- Use Our Online Tool for a Fast-and-Affordable Divorce
- Access On-Demand Mediation
- Find a Family Law Attorney from Our Trusted Network
Divorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.
Contact info
2018 156TH AVE NE , 98007, BELLEVUE, United States
- 1.888.334.0710
- info@divorce.com
- divorce.com
3.3
Average
343 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Melody knows her stuff and she's nice…
Melody knows her stuff and she's nice and considerate. Thank you to her. She's a standout compared to her peers!
November 3, 2025
Unprompted review
Reply from Divorce.com
Thank you very much for sharing your review. We love hearing from our customers.
The whole process was fairly easy
The whole process was fairly easy, and there was always quick help available when needed.
November 3, 2025
Unprompted review
Reply from Divorce.com
We’re glad you found the process easy. Our goal is to simplify what is already a difficult process.
This company helped me so much!
Divorce.com has been a great service for me. I am thankful for the ease of the program, the ability to pay over time, and the checklist showing the progress of my divorce. This company has been such a great help to me during a very difficult time in my life.
November 3, 2025
Unprompted review
Reply from Divorce.com
Hi Monica, we are glad to hear that you are off to a good start with our service. We aim to make every step of the process clear and as easy as possible. Thank you for allowing us to help you through the process
Reply from Divorce.com
We’re grateful that you took the time to leave us a review, if you need any help, please don't hesitate to reach out to our support team. We're here ready to help!
This service did not offer anything…
This service did not offer anything different from what I could do online for free and by myself. What a waste of money. Would not recommend.
April 23, 2025
Unprompted review
Reply from Divorce.com
Thank you for sharing your feedback. We are sorry to hear the service didn’t meet your expectations. Our team is reaching out to see how we can assist. We appreciate the opportunity to review your experience and help make things right.
A knowledgable person was ultimately…
A knowledgable person was ultimately very helful, as your instructions in the packet are VERY confusing. Kathleen was great. Eileen, not so much.
October 21, 2025
Unprompted review
Reply from Divorce.com
Thank you! Your positive feedback is much appreciated.
BEWARE OF THIS SITE!!!
BEWARE OF THIS SITE!!!
Spoke to customer service because husband was refusing to sign and it would be contested and even though they don’t offer services for contested divorce, no refund option was available. So I printed the uncontested paperwork out and the paperwork was not correct. The court would not accept it. Had to have a new packet completed at the courthouse and filed those papers. Then even paying the 999.00 for full service you still have to pay the court filing fees. Company refuses to provide refunds. This is a huge scam!!! They don’t even do things correctly and then keep your money!
September 15, 2025
Unprompted review
Reply from Divorce.com
We take these concerns seriously, Ashley. Divorce.com is a professional service helping customers with their divorce process. We have reached out to you to help resolve your concerns.
So many issues with forms being…
So many issues with forms being generated incorrectly, information being removed, delay in help and responses. I started this process in April 2025 and I'm still not complete September 2025.
April 1, 2025
Unprompted review
Reply from Divorce.com
We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns.
Beware! Took forever & had to have documents edited for final decree.
I paid for the more expensive service. I don’t find that I received the help I paid for. I couldn’t ever get my case manager. It let me schedule phone meetings but it was always weeks away. My documents weren’t correct. I had to get help from my district clerk.
April 11, 2025
Reply from Divorce.com
Hi Christi, we’re committed to providing the best service possible. If you’ve used Divorce.com and had a concern, we’d appreciate the chance to assist. We have reached out to you so we can better understand and address your situation.
Do NOT recommend
The entire process was unreasonably slow, minimal communication, hard to follow vague instructions. I just got back from court and had to get a continence because the paperwork was not filled out correctly. Now I have to refile the paperwork. Would not recommend.
April 2, 2025
Unprompted review
Reply from Divorce.com
We regret that your process took longer than expected, Sherri. Some cases require additional steps, but we aim to make the experience as smooth as possible. Please reach out to us so we can assist further.
Has been a great and easy process.
September 12, 2025
Unprompted review
Reply from Divorce.com
So happy to hear that you had a great experience. Thank you for sharing.
Would not recommend
It was very slow, and I got different answers to the same questions from different people in your organization. It seems that some of the people did not understand the questions being asked. Also, the instructions on what and where to sign the forms were not clear. I would not recommend your services to anyone.
September 15, 2024
Reply from Divorce.com
I’m sorry to hear about the frustration you experienced last year. We’re continually working to improve our processes so every customer has the best possible experience, and your feedback helps us do that. Thank you for sharing.
Very helpful
Very helpful, easy, and quick to navigate. Everything is taken care of for you, and support was quick and extremely responsive to answer any questions or provide assistance. I was a little skeptical of using an online service but I highly recommend this.
September 9, 2025
Unprompted review
Reply from Divorce.com
Thank you so much for your kind words and recommendation! We’re glad to hear the process was smooth and our support team could assist quickly.
Divorce.com is amazing
Divorce.com is amazing! I love my Case Manager, Alysia. She is compassionate and very knowledgeable about guiding you through a tough process.
September 5, 2025
Unprompted review
Reply from Divorce.com
We love Alysia too! We are so happy to hear that she was helpful - thank you for sharing.
The experience so far.....
The questionnaire platform is not very user friendly, constantly felt like I had to hunt for hidden questions. Also, the support advisor was not extremely helpful in offering assistance on specific corrections needed, i.e emailed asking clarification on what was being asked with response to the tune of "see previous email sent". :/
September 4, 2025
Unprompted review
Reply from Divorce.com
I’m sorry the questionnaire felt frustrating at times. We know the forms themselves can be complicated, and our goal is to make the questions easier to understand and answer through our questionnaire. Your feedback is valuable as we continue improving the experience.
Melody is the Best!
Melody was a fantastic case manager. She was very transparent and had a good listening hear. I really appreciated how easy it was to set up my account, use the portal, fill out and review the questionnaires. All around a great experience and I will definitely recommend Divorce.com in the future. It is well worth it for a no contest divorce.
August 21, 2025
Unprompted review
Reply from Divorce.com
Thank you so much for sharing your experience! We’re thrilled to hear that Melody was such a great support and that the process felt smooth. We truly appreciate your recommendation.
Complicated and unresponsive support
Complicated and unresponsive support.
Doesn't look at details.
Doesn't provide full forms required by people in the military or working for the Federal Government residing abroad.
September 3, 2025
Unprompted review
Reply from Divorce.com
Thank you for your feedback, and we're truly sorry to hear that your experience didn’t meet expectations. While there are certain limitations around mailing documents to individuals living abroad, we’re often able to work through these challenges and find solutions.
We’d also like to clarify that our service does support filings for Military and Federal Government employees. If specific forms or options appeared to be missing in your case, we’d appreciate the opportunity to look into it further and assist you directly. Please reach out to us directly for assistance.
Reply from Divorce.com
Thank you — we’re glad it’s going well and will do our best to get you through the process quickly.
Very profession staff who are readily…
Very profession staff who are readily available to address any of my concerns.
August 31, 2025
Unprompted review
Reply from Divorce.com
Thank you, we are happy we are able to support you!
Reply from Divorce.com
Thank you so much!
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