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Rated 2 out of 5 stars

Worst living experience in 38 years of living. House was inspected and they only listed minor problems. After moving in, all sewage lines backed up, every water pipe in the house leaked, the main shut... See more

Company replied

Rated 1 out of 5 stars

Everything went well to move in until our home was flooded during hurricane Ian. Took forever (2+ months) for them to get contractors out to repair. House was torn up for months. No functioning bathro... See more

Company replied

Rated 2 out of 5 stars

The agent I was assigned was awful. In the entire process I never met her nor did any kind of face to face meeting. She failed to show up to showings or inspections. She would give us inaccurate... See more

Company replied

Rated 1 out of 5 stars

Went from closing to being evicted in the middle of December right before Christmas. The worst company I’ve ever worked with. After the appraisal came in lower, our down payment that was supposed to b... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Real Estate Agency

Written by the company

Meet Divvy. Find your dream home, move in now, and rent with built-in savings for your down payment. Our program is designed for you to become mortgage-eligible in 3 years or less.


Contact info

2.1

Poor

TrustScore 2 out of 5

223 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The customer support process needs to…

The customer support process needs to be better, and inquiries answered in real time.

January 19, 2023
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Reply from Divvy Homes

Thank you for sharing this feedback. We apologize for the poor experience you've had. We've reviewed your account and requested that our team reach out to you directly. Moving forward, feel free to email support@divvyhomes.com. Our operating hours for this email are Monday-Sunday 9AM-7PM EST.

Rated 2 out of 5 stars

The day I realized I made a mistake

The fact that home price was 170k negotiated down to 160. But yet I'm still making payments based on the 170k.

January 20, 2023
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Reply from Divvy Homes

Thank you for your review. We've escalated this feedback to our payments team. They will reach out directly to discuss this matter further with you.

Rated 5 out of 5 stars

Kitchen Fire Disaster

We had a kitchen fire. The entire kitchen had to be gutted and the livingroom, dining room and bedroom had smoke damage. Well, Divvy rehabbed everything! They had the kitchen sheet rocked and painted, brand new countertops,cabinets, and sink installed. They painted the rooms that had been smoke damaged. We also have 2 gapping holes behind our air handler that the plumbers had done in order to fix the guest bathtub. The holes have been patched, and painted! They even compensated us for the inconvenience while the repairs took place. They did an Outstanding job!

August 10, 2022
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Reply from Divvy Homes

Thank you very much for the review. We're so glad everyone was okay and that this was able to be fixed.

Rated 3 out of 5 stars

Last month I was having some issues to…

Last month I was having some issues to make the payment, I send an email to see if someone can help me, nobody answer until the payment day, I was looking for alternative.

December 29, 2022
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Reply from Divvy Homes

Thank you for your review. We've escalated this feedback to our payments team. They will reach out to you directly to assist you with you payment.

Rated 1 out of 5 stars

Horrible!

Poor communication, poor service, unprofessional etc. I can go on and on! My advice is to never work with this company and go to their competitors!

January 18, 2023
Unprompted review
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Reply from Divvy Homes

Thank you for your feedback. We apologize for your poor experience. Divvy Homes is committed to a positive experience for all our customers and take your concerns seriously. If you'd like to discuss this further, please reach out to us at support@divvyhomes.com. We'd be happy to address your concerns.

Rated 1 out of 5 stars

Would not Recommend

Poor Communication & Poor process & poor process of homeownership & poor response to maintenance request & old houses with lots repairs needed !!! It's definitely a scam to get your money. Selling Houses not worth buying

January 17, 2023
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Reply from Divvy Homes

Thank you for your feedback. We apologize for your poor experience. We've escalated this to our internal maintenance team. They will be reaching out to you to discuss this further. Please don't hesitate to contact us if you have additional concerns.

Rated 5 out of 5 stars

Great experience

Everyone worked very hard and quickly to take care of me and my family. My agent Kevin Bullock was absolutely AMAZING.

May 27, 2022
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Reply from Divvy Homes

Thank you very much for the review. We hope that you're enjoying your home!

Rated 5 out of 5 stars

Communication

Communication
follow up on all maintenance orders
friendly personal

January 9, 2023
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Reply from Divvy Homes

Thank you very much for the feedback!

Rated 2 out of 5 stars

Not a lot of information given to us in…

Not a lot of information given to us in regards to how much of our saving money we will get back in return if we close to buy a different home elsewhere. Also unsure if she could use Divvy to purchase a second home more to our liking.

April 4, 2022
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Reply from Divvy Homes

Thank you for your feedback. You can view your equity savings directly on your portal. If you decide to leave before your lease is up we take a 2% re-listing fee and you are ineligible to go through the Divvy process again. If you'd like more information, please contact us directly at support@divvyhomes.com. We'd be happy to assist.

Rated 5 out of 5 stars

Since I have been a home owner with a…

Since I have been a home owner with a divvy they have been nothing but very helpful Every time I needed them they are there with no hesitation if I had to refer anyone to Divvy homes. I definitely would 100%. Thank you Divvy

January 13, 2023
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Reply from Divvy Homes

Thank you very much for your review. We're so happy to hear that you're having a great experience!

Rated 5 out of 5 stars

They had my back when no one else would…

They had my back when no one else would even look my way. The rent is super expensive,so you pay out the nose for no one looking your way as well. Over all the experience so far is pretty awesome and you guys was quick to

October 29, 2022
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Reply from Divvy Homes

Thank you for your review. We're so happy we could assist!

Rated 5 out of 5 stars

I want to thank Divvy company and…

I want to thank Divvy company and personnel for helping me with the process of getting a home and to become a homeowner in the future, I would honestly say that overall I will always recommend Divvy to anyone, my experience has been excellent from the beginning and so far I'm still learning about it, I just want to say thank you.

January 3, 2023
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Reply from Divvy Homes

Thank you very much for the feedback and congratulations on your home!

Rated 4 out of 5 stars

Overall my experiences with Divvy have…

Overall my experiences with Divvy have been exceptional with the exception of an issue that just arise. It appears that someone I was dealing with 10 months ago has made a false accusation against me to Divvy. I was not contacted by Divvy regarding the matter, but instead received an email from their attorney's office to leave my property, which I thought was strange. I'm a truck driver I don't get an opportunity as much to check emails especially when I'm driving 11 hours days, for weeks out of time. I've left several messages to Divvy about the matter but to no avail no one is calling me back. I absolutely love my home and DO NOT want to leave. But this matter needs to be addressed. How is it that someone can falsely accuse me of something, and I was not given an opportunity to defend myself is hurtful?

December 28, 2022
Unprompted review
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Reply from Divvy Homes

We’re happy to hear that that you love your home and that overall your experience with Divvy has been exceptional! In regard to the issue you described, it looks like our team was able to connect with you over the weekend on next steps, and we will continue to work with you directly until this is resolved. We appreciate your review and in the meantime, please let us know if there’s anything else we can assist with.

Rated 5 out of 5 stars

Very professional process very…

Very professional process very professional individuals to help guide to process overall just very professional and timely

January 1, 2023
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Reply from Divvy Homes

Thanks for the review and congratulations on your home!

Rated 5 out of 5 stars

The helpful responses

The helpful responses in conjunction with the home.
The opportunity for homeownership while renting.

December 27, 2022
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Reply from Divvy Homes

Thank you for the review!

Rated 4 out of 5 stars

A good experience over all

Overall I had a good experience with Divvy so far. Communication sometimes lacked and they could be slow to respond, but they always did get back to me. Just would have been nice to be able to call someone instead of text or email. Definitely will (and already have) recommend Divvy for folks like me who need time to work on credit to get a better rate/down payment for a mortgage. Thank you Divvy for helping me into my first home. Look forward to the day I can buy it from Divvy!

December 22, 2022
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Reply from Divvy Homes

Thank you very much for the review and congratulations on your home!

Rated 5 out of 5 stars

Review

Divvy does an outstanding job of communicating to and with us. If there's something we don't understand, they are quick to explain. If we need additional information, they are quick to provide it.

December 21, 2022
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Reply from Divvy Homes

Thank you for the review! We're happy to assist!

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