I brought my 15 year old Toyota Prius…
I brought my 15 year old Toyota Prius in to analyze whether or not I should keep the vehicle or replace it. The apparent extensive diagnostic was impressive. My "brakes" "traction control" & "ABS" lights were on! They told me it was not my ABS unit & told me $2,600 would fix the brakes & I thought "I'll keep the car" because that wasn't too much!
Less than 12 hours after picking up the car all the lights were back as well as the grinding noise! They bled the brakes several times but again less than 24 hours the lights & grinding were back! Now they thought the ABS might be going bad??!! But they said the brakes were safe.
After taking it back the 3rd time they said the accumulator was bad & it would be $3,500 to fix it! This was exactly the position I want
ed to avoid! $6,100 and I shouldn't have kept the car! I was referred to the owner who I told this was exactly the "good money after bad" position I was trying to avoid! The extremely unprofessional owner hung up on me intentionally 3 times! I wasn't yelling (or screaming obscenities) like I wanted to but the owning said he wouldn't help at all & hung up on me! One of his other employees thought he would help too by the way!
Maybe this place is good for oil changes or wider blade installations but anything more complicated than that you want to avoid wasting your time & money. My UNSAFE (verified by another better auto shop) Prius still has all the lights & the grinding noise it originally did! That supposed 36 month warranty didn't last even 36 hours!