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See what reviewers are saying

Rated 5 out of 5 stars

Never heard of this company before but bought some aromatherapy beads for my jacuzzi at below 1/2 price everywhere else. Arrived today…..BRILLIANT. All good will definitely consider using again. Thank... See more

Rated 5 out of 5 stars

I was a little sceptical about ordering because I had never heard of this company, But I ordered the product that no we're seemed to have this item in stock For the specific model, not even lazy sp... See more

Rated 5 out of 5 stars

I recently purchased an outdoor electric light and couldn't be more pleased. The order process was smooth, with instant confirmation and regular updates, including tracking details. The item arrived o... See more

Rated 5 out of 5 stars

I would have given it a 5 star but one out of the 8 solar bulbs was mot working when it arrived . The customer service was however swift to respond to my email and I have been promised a replacement... See more

Company replied

Company details

  1. Do-it-Yourself Shop

Written by the company

We offer diy & garden products at clearance prices. Paint Brushes & Rollers. Home Furnishings. Tools. Barbecues. DIY & Sanding Suppliers


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

no eta

the product is exactly what i wanted but i have no eta.
i understand the trouble with deliveries but i would still like to know when the product will be turning up?

March 15, 2023
Diy Clearance logo

Reply from Diy Clearance

Hi Darren, customers should receive an email about delivery once the parcel has been dispatched. Checking on our system it says the parcel has been delivered. If you have not received your parcel please contact via email at operations@diy-clearance.co.uk and we will get this sorted for you!

Rated 5 out of 5 stars

Excellent service

I am so happy that you had the paper that matched what I have already. Amazing. Also the paper arrived 3 days earlier than predicted. Again amazing. Thank you will use your clearance site again.

March 7, 2023
Diy Clearance logo

Reply from Diy Clearance

Thank you so much for your review Pam!

Rated 3 out of 5 stars

Broken bulb - Good customer service

Ordered a bulb which was delivered broken, I contacted customer service who worked with me and provided a full refund.

Disappointed on the quality of the received item but excellent customer service.

3 stars.

January 26, 2023
Diy Clearance logo

Reply from Diy Clearance

I am very sorry to hear about your experience! We have put measures in place to make sure this outcome is not repeated. Thank you for your understanding and review for our customer service!

Rated 2 out of 5 stars

I did not receive an email to confirm

I did not receive an email to confirm
delivery . I queried this and messaged and I still have not received a reply . Yodel made matters worse and left the item on the drive . I was home at the time. They did not knock , ring on the door bell or leave a card .

February 7, 2023
Diy Clearance logo

Reply from Diy Clearance

Hi Charlene, I am sorry to hear that you did not receive a confirmation email, sometimes the email is sent to the junk folder. I have checked why you never received a reply from us as we tent to reply to all our customers within 24 hours. It seems when the contact form was filled out an incorrect email was given of @gmailj.com. As far of the yodel delivery I can only apologies as this is not what we expect from our delivery partners. I hope this experience has not put you off DIY-Clearance in the future. If you have any questions or need any help, do not hesitate to ask. Shop@diy-clearance.co.uk

Rated 5 out of 5 stars

Needed to finish the job...

You had what I needed, good price & prompt delivery. All very easy to deal with!

January 14, 2023
Diy Clearance logo

Reply from Diy Clearance

We're happy to of helped you finish your job! Thank you for review!

Rated 5 out of 5 stars

Quick dispatch and delivery

Quick dispatch and delivery, fantastic prices, quality branded goods. Highly recommended and I've already recommended to family and friends. I'll definitely be buying from DIY Clearance again in the not to distant future.

July 17, 2022
Diy Clearance logo

Reply from Diy Clearance

Thank you Regina for your amazing review it really means a lot! Hope to do business with you again!

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