Awful ordered some paint through these guys via Amazon. when the paint didn't arrive the customer service was slow and not very good. I had four parcels go missing on the same delivery this was the on... See more
Company replied
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See what reviewers are saying
Just started using DIYDIRECT.CO.UK - quite impressed with service. Goods turned up just over 24 hours after order. All good and decent price. Comms were pretty good, and courier was Royal Mail, ord... See more
Company replied
Poorly described on the internet, the two tap cartridges arrived OK and, with luck, might be useable. A better description in the promo ads would give potential buyers some confidence in placing an o... See more
Company replied
Brilliantly simple to order and received parts the very next day, just before i was leaving to goto the job that I needed them for. DIY Direct had 30mm masonry tool blades that fit a multitool wh... See more
Company replied
Company details
- Do-it-Yourself Shop
- Hardware Accessories Store
- Hardware Store
- Light Bulb Supplier
- Safety and Work Wear Store
- Woodworking Supply Store
Information provided by various external sources
DIY Direct offers you The Trade's Secret: thousands of professional-choice DIY items, at low trade prices, now exclusively for everyone. Browse our online shop.
Contact info
United Kingdom
- customer.services@diydirect.com
- diydirect.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Goods I bought arrived quickly
April 1, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Excellent service
March 31, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Great service and very good prices
March 16, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Highly recommended
Great website and product range. Good pricing. Fast delivery. Highly recommended.
March 16, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Excellent company delivery really fast…
Excellent company delivery really fast product was perfect covered shed roof with it seems to be holding up so far.
March 15, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Spot On delivery!
March 15, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Just what i wanted.
March 14, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
OK - despite initial worries.
Poorly described on the internet, the two tap cartridges arrived OK and, with luck, might be useable. A better description in the promo ads would give potential buyers some confidence in placing an order. The items themselves are first class. Delivery - as promised. Price - unbeatable. 4-star, could easily be 5-star.
March 14, 2022
Reply from DIY Direct
Thank you for your positive review, we are pleased to hear you are very satisfied with our product and service. We agree about promo ads but they are nothing to do with us, they are created by 3rd parties who benefit from users clicking on them and unfortunately we have no say over the content.
Our order was received very swiftly
Our order was received very swiftly, with, superb packaging, and, could not fault the Seller in any way. 1st. Class service all round
March 14, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
got just the part I needed and got a…
got just the part I needed and got a prompt reply regarding delivery date.
March 14, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Perfect service with excellent customer…
Perfect service with excellent customer consideration & shortages in delivery content were most promptly rectified
March 14, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Super fast delivery and items arrived…
Super fast delivery and items arrived exactly as pictures good quality
March 14, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Products were great and delivery was…
Products were great and delivery was very quick.
Delighted with the overall service
March 13, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
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