Awful ordered some paint through these guys via Amazon. when the paint didn't arrive the customer service was slow and not very good. I had four parcels go missing on the same delivery this was the on... See more
Company replied
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See what reviewers are saying
Just started using DIYDIRECT.CO.UK - quite impressed with service. Goods turned up just over 24 hours after order. All good and decent price. Comms were pretty good, and courier was Royal Mail, ord... See more
Company replied
Poorly described on the internet, the two tap cartridges arrived OK and, with luck, might be useable. A better description in the promo ads would give potential buyers some confidence in placing an o... See more
Company replied
Brilliantly simple to order and received parts the very next day, just before i was leaving to goto the job that I needed them for. DIY Direct had 30mm masonry tool blades that fit a multitool wh... See more
Company replied
Company details
- Do-it-Yourself Shop
- Hardware Accessories Store
- Hardware Store
- Light Bulb Supplier
- Safety and Work Wear Store
- Woodworking Supply Store
Information provided by various external sources
DIY Direct offers you The Trade's Secret: thousands of professional-choice DIY items, at low trade prices, now exclusively for everyone. Browse our online shop.
Contact info
United Kingdom
- customer.services@diydirect.com
- diydirect.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The item is just as I wanted
The item is just as I wanted. The delivery was very quick also.
May 5, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Very good and prompt customer service.
May 4, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us a positive review, we really appreciate it.
Delivery on time great job
May 4, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Product ordered and delivered within 24…
Product ordered and delivered within 24 hours - great service and reasonably priced products too. Will definitely use DIY Direct again. A****
May 3, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!
Quick and efficient service.
May 3, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Fast efficient service
Fast efficient service, great products and price, fast delivery. Highly recommended.
May 1, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Does what it says on the tin
Does what it says on the tin. Good product, delivered on time - very happy.
April 19, 2022
Reply from DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Delighted with service
Delighted with service. Also a very courteous driver. My thanks.
April 17, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Excellent Service
Very easy to order Allen Headed Furniture Bolts.
Prompt delivery - will use again for my diy needs
April 17, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it and we look forward to your return!
Delivery within the allotted time…
Delivery within the allotted time ,driver kept me fully informed .found product where he said he left it ,good service .yet to try product
BH
April 16, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Lowest price I could find
Lowest price I could find. Delivery was quick. One of the tubs was damaged and had leaked into the bag, as I was using it immediately it didn’t matter but would have being a problem if I’d wanted keep it for use later.
April 15, 2022
Reply from DIY Direct
We are very sorry to hear an item was damaged in transit but thank you for taking the time to leave us a positive review, we really appreciate it.
Very pleased and working well
April 13, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
I received my small order quickly and…
I received my small order quickly and satisfactorily. Thanks.
April 13, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Lampholder batten
Bought a lampholder batten. Great product, good price and quick delivery. Thank you.
April 13, 2022
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it and we look forward to your return.
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it and we look forward to your return.
Reply from DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Reply from DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
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