jThe DIY team has been great at getting our design just right, changing things we needed changed, and doing things in a very timely manner. We are awaiting approval from our local planning department... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The DIY Pool Team has been a great resource, very helpful and friendly when sheparding the constuction design, planning, and engineering of my pool. I'd recommend them for any DIY folks who want to u... See more
We couldn’t be happier with our experience with DIY pools and spas! From start to finish, the process was smooth, professional, and surprisingly simple for a DIY project. The quality of the materials... See more
So far, my design experience has been great. I've had lots of questions, but they are always answered in a timely manner so I can keep moving along! There's a lot of information to absorb along the... See more
4.7
Excellent
142 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Start is Very Good
Just getting started and the help has been amazing. We will post and update as it moves forward. Thanks Brandon and the DIY Pool Team!!!
January 30, 2026
Unprompted review
We had a strong idea of what we…
We had a strong idea of what we wanted.- the plans process was simple and came out like we expected
October 13, 2025
Unprompted review
I am not one who enjoys writing…
I am not one who enjoys writing reviews. It is too early though to give a critical review. Having to write this review before I can move on though is very irritating.
October 13, 2025
Unprompted review
Well oiled machine!
I am definitely not done with the DIY process yet... just have completed the design and planning process, but so far, things have gone very smoothly and for someone that knows nothing about construction, I feel like I have a handle on things! This company is a well-oiled machine. Sometimes it seems too good to be true.
October 13, 2025
Unprompted review
everything was great till we got to…
everything was great till we got to engineering. I paid $309.00 and then a second payment of $400.00by 9-23-2025 and I still have no answers on when i will get my plans and engineering.
October 10, 2025
Unprompted review
What a dream come true
DIY: what a concept in Pool Construction, Landscaping and Implementation!
This company is "all it"
I can not wait to tell you all how you can absolutely not only afford a pool but save a TON of $$ using DIY pool and spas.
October 6, 2025
Unprompted review
Communication was key
Communication was key. Everyone is quick to response to any questions.
September 30, 2025
Unprompted review
Makes it Easy to DIY
Easy to follow process to DIY the construction of our pool. It’s taken the mystery out of it and allowed us to save a significant amount of money.
September 18, 2025
Unprompted review
Ideal Design process and plans
DIY delivered our ideal designs in short order and have been easy to work with.
September 14, 2025
Unprompted review
Overall is has been ok
September 11, 2025
Unprompted review
The DIY team are true professionals!
September 10, 2025
Unprompted review
Very thorough and well thought out…
Very thorough and well thought out program. All design revisions we quick and completed within quoted timelines. Team members were responsive to email. Highly recommend.
September 9, 2025
Unprompted review
Would highly recommend
Made the process efficient and were very attentive to help in any way needed.
September 9, 2025
Unprompted review
Design phase
The designer was great and did a fantastic job making our vision a reality. No other pool companies we met with were able to do this and DIY exceeded our expectations.
September 3, 2025
Unprompted review
The design team is very talented
The design team is very talented. I shared my designs with my family, and they are all very impressed. My interactions with Cameron were great as well! He's very responsive and helpful in answering questions.
August 25, 2025
Unprompted review
It's been great so far
August 24, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.