I have had accounts where support was a form and a three day wait, so I test it early now. Sent a question about the wagering contribution on live tables at nine in the evening, had an answer with the... See more
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random Thursday 3:06 p.m. account poke: skipped the welcome offer after reading terms; oddly positive Not a miracle story, just one small feature doing the job.
Requested a withdrawal on Tuesday and was told 2-3 business days. Its now Friday and my money still hasn't arrived. Chat support keeps saying it's processing but won't give me a tracking number or any... See more
Apple Pay cashout showed with from afterward settings the status open paid during the later check, after one more refresh worked that way on my second login
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Nyd en online casinooplevelse af høj kvalitet med fokus på hurtig adgang, pålidelig sikkerhed, ærligt spil og værdifulde belønninger.
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phone callback was the one thing that…
phone callback was the one thing that took a while, they scheduled it for the next afternoon and i had to wait around. but the guy who called actually knew my case number and handled the deposit limit change on the call, no hassle.
Razor Shark froze on a spin on my tea…
Razor Shark froze on a spin on my tea break, thought I'd lost it. Reloaded, round was right there, balance matched to the penny. Carried on, no harm done.
cashier issue solved on chat
The slots run the same on my phone…
The slots run the same on my phone every week, no messing
Live Roulette loaded slowly on mobile…
Live Roulette loaded slowly on mobile data, then stayed stable once it opened. I only played one round, but nothing dropped.
After one sign-out
After one sign-out, the search for blackjack did not reset the filters without another message. My notes matched the screen
Spend overview only goes back six…
Spend overview only goes back six months, which is a bit short if you want a full year. For what it does show it is accurate though, June and July deposits both matched the card statement to the penny
Not a big story
Not a big story, just after a network blip, the last slot round was still in the casino history Checked after 18 minutes
the bonus terms were plain
the bonus terms were plain, no fine-print traps.
the reward page showed expiry time…
the reward page showed expiry time clearly... I used the spins before bed and each one counted. The account page did not make me open chat for basic info.
Small casino detail
Small casino detail, but the support email was dry, but it explained exactly why casino KYC was waiting
old iphone runs the slots fine
Playing on mobile and suddenly kicked…
Playing on mobile and suddenly kicked out without warning. When I logged back in the balance looked different. No explanation given for what happened to my session.
Got my cashback yesterday but it was 15…
Got my cashback yesterday but it was 15 euros short of what the promotion said. Support told me to check my account history, which showed nothing. Still waiting for them to look into it properly.
Contacted support about my withdrawal…
Contacted support about my withdrawal and got a template response. They closed the chat before I could even ask a follow-up question. Not helpful at all.
My deposit limit was supposed to kick…
My deposit limit was supposed to kick in immediately. Instead I managed to deposit another 200 before it actually took effect couple of days later.
Requested a withdrawal on Tuesday and…
Requested a withdrawal on Tuesday and was told 2-3 business days. Its now Friday and my money still hasn't arrived. Chat support keeps saying it's processing but won't give me a tracking number or anything concrete.
Set a deposit limit of 50 pounds but it…
Set a deposit limit of 50 pounds but it didnt apply for three days. Support said it was working as intended, which makes no sense tbh.
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