DK Performance Reviews 112

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

I have no problems with the delivery service ,however after consultation with the garage I was sent the wrong size alloys ,,consequently I have had to buy 4 new tyres as well. And now have amber and r... See more

Rated 5 out of 5 stars

Just had my new alloys fitted and my experience with dK performance was 1st class.Initially I dealt with Anna who was very knowledgeable and patient and was there from the start to finish. Aamar wa... See more

Rated 4 out of 5 stars

Customer service was very good. The Brazilian girl was informative, communicated well and followed up. Installation of the wheels (£60 extra) was painless and the car looked immaculate. The pri... See more

Rated 5 out of 5 stars

I ordered online and was called back within half an hour to ensure that I had ordered the correct fit for my car. I was then told what would come with the wheels regarding fitting kits etc. When th... See more

Company details

  1. Wheel Store
  2. Mechanic
  3. Oil Change Service
  4. Tire Shop
  5. Wheel Alignment Service

About DK Performance

Information provided by various external sources

Buy Alloy Wheels from DK Performance who is an authorized retailer and stockist of quality branded alloy wheels such as Riviera, BBS, 3SDM, Wolfrace, Hawke and many more, along with tyre brands such as Continental, Pirelli, Bridgestone, Accelera and much more. Our aim is to bring customers in the UK an extensive range of alloy wheels for a vast range of vehicle models, for the best possible price, providing the best in customer service along the way. Whatever your vehicle needs may be, our skilled team is here to help so contact us today! 0161 834 6000

We are open Monday-Friday 9 am-6 pm and Saturday 9 am-4 pm 0161 834 6000


Contact info

4.2

Great

TrustScore 4 out of 5

112 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Customer service was very good

Customer service was very good. The Brazilian girl was informative, communicated well and followed up.
Installation of the wheels (£60 extra) was painless and the car looked immaculate.

The prices on the website are not what you will find on the ground, and they do not include any cost for off-set wheels, which can add a bit. But i found i could negotiate and together search for a bette deals once on site.

All in all a good experience.

August 16, 2021
Rated 5 out of 5 stars

I’ve bought a set of rims and all i can…

I’ve bought a set of rims and all i can say is that the staff were really helpful and they send my wheels in 3 days wich is really fast,like i said helpfull staff and nice company with a lot of stuff for cars,couldnt recommend them more,really happy with the purchase!!

June 18, 2021
Unprompted review
Rated 2 out of 5 stars

Update your website

I looked at the website and asked for one set of rims. They were out of stock. I then asked for another set of rims and they were also out of stock. If the rims are out of stock then why are they in your website? This stopped me from buying from them as each time e I asked I had to wait for a response via email

April 17, 2021
DK Performance logo

Reply from DK Performance

Thanks for your review Declan!

Firstly, we’re sorry to hear you aren’t satisfied. Our website uses a live feed from our suppliers to display the stock of wheels, therefore this can change daily. If an order is placed when wheels show in stock, in some cases the supplier has sold out before they receive the order from us. Hopefully, this explanation gives you a little more clarity as to why those wheels appeared on our site at the time you ordered.

Again, please accept our sincere apologies for any inconvenience that may have been caused.

Regards,
DK PERFORMANCE.

Rated 1 out of 5 stars

shame on you

I speak with a guy from this company on Facebook and phone call regarding tint windows and he told me 150£ full car tint( Laguna estate) when I got there he asked me another 30 £ more and make a bad job...I told them I don't like to see white line around windows but they don't do nothing regarding that...after I let a review they start to call me and asked me why I give that review...aloo this is way how WE...your customers revenge on you...you ask more money that another company any make a shet job,I told you I dont like it and don't do nothing regarding that...I dont recomand this company...stay away from them...bad quality and expensive price.

March 27, 2021
Unprompted review
DK Performance logo

Reply from DK Performance

Hi Daniel,

This situation is misleading.
We have tried to contact you to explain that we don't do windows tint services.
There is a Windows Tint company in the same building but a different unit called NW Wraps.
Please, check our website and see which services we supply:
www.dkperformance.co.uk/

Also, could please remove the reviews from our page (Google and Trustpilot).

Regards
DK PERFORMANCE.

Rated 1 out of 5 stars

Only received 3 out of 4 wheels and its a 4x4 not a TRICYCLE!

To be fair the 3 wheels and tyres I have are lovely, pity over a week since ordering I do not have the 4th wheel… I will never use or recommend DK performance. I base this on the fact that I only have 3 out of 4 wheels. I base this on the fact that the will not give me basic information like when my order will be completed. I base this on the fact that they rarely answer phone calls or emails. How hard can it be to arrange a delivery and tell somebody when it will be? The initial issue was not DK performance’s fault. Parcelforce are an absolute nightmare needless to say huge number of the issues are their fault. My issue with DK performance is their communication. I got the perception that they just did not care about the fact that I did not get all 4 wheels.

October 2, 2019
Unprompted review
Rated 1 out of 5 stars

I bought some wheels from this…

I bought some wheels from this company,these took a week to arrive they said they needed drilling so I asked the question will I see the silver alloy in the bolt holes they said no( as these are black rims), only when the arrived theres massive drill holes covered in swarf also scratched from handling! Customer service is terrible sent emails only to ignored and phone calls to be cut off short .. avoid avoid this company

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

great company to deal with

great company to deal with and good customer service, really happy with the price of the alloys as other companies in the north had them for £60+ more.The delivery time was great as it only took just over a week and they had to come from italy aswell. all in all very happy with the service and alloys.

June 15, 2018
Unprompted review
DK Performance logo

Reply from DK Performance

Hi
Thanks very much for your kind review.
Regards

Rated 1 out of 5 stars

Expensive than dealer and useless at work

Useless at repairing cars. made a mess fixing my audi a4. kept car for 10 days to change the starter motor and it kept breaking down even after the 10day fix. had to tow it twice back to them and eventually got it fixed at a different garage.

DK performance charged me 550gbp for the starter motor change but Audi said they charge 470 including vat for starter motor change.
So expensive than dealer and useless at work.gave them their useless auto electro starter motor and got 200 back eventually. I asked for more refund but no reply what so ever. They broke the plastic connector to the starter motor and used silicone to stick it in place which kept melting and pushing the connector out of starter motor which caused no power to motor.

They told me I get one year warranty on starter motor but when I rang General Traffic (who they got the part from), they said all their starter motors come with two year warranty..they lie, they overcharge, bad at work and too slow.
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Good attempt to block the review dk performance.. You still continue lying? How can you say you don't do mechanical work while you did work on my car? Please stick to changing tyres and stop mechanical repairs as you said...

May 31, 2018
Unprompted review

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