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DLS Reviews 76

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had a really pleasant stay at this apartment in Valencia. The location was excellent—very central and convenient for exploring the city, with shops, restaurants, and public transport all nearby.... See more

Rated 5 out of 5 stars

I had a great experience staying in Patraix. The apartment was exactly as shown in the photos and in a quiet street. It had great public transport on the doorstep bringing us into the old town etc in... See more

Company replied

Rated 5 out of 5 stars

We enjoyed our apartment in Ruzafa. Light-filled. Breakfast on the terrace. Great location. Five minute walk to the Market. Lauren and Vanneza made our stay a pleasure; they replied promptly to all ou... See more

Company replied

Rated 5 out of 5 stars

Our experience was above and beyond. We stayed for an entire year, and finding a home while abroad is a difficult task but not with DASHA. Our house keeper Vanneza became a good friend, and with other... See more

Company details

Written by the company

DLS Homes es una empresa especializada en alquiler de apartamentos premium de media estancia en Valencia, diseñada para profesionales, expatriados, nómadas digitales y equipos corporativos que buscan una experiencia de alojamiento cómoda, flexible y sin complicaciones. Ofrecemos estancias desde 15 días hasta 11 meses en apartamentos completamente equipados, ubicados en las mejores zonas de la ciudad. Cada espacio está cuidadosamente diseñado para combinar confort, funcionalidad y estética, creando hogares listos para vivir desde el primer día. Gestionamos edificios completos y una cuidada selección de viviendas en Valencia, lo que nos permite garantizar estándares consistentes de calidad, diseño y servicio. Nuestros edificios cuentan con criterios de sostenibilidad y eficiencia energética, alineados con una forma de habitar más responsable. Todos nuestros apartamentos incluyen suministros, limpieza periódica, mantenimiento y atención al cliente, ofreciendo una experiencia sin fricciones. Además, nuestro proceso de reserva es ágil y digital, con soporte continuo antes, durante y después de la estancia. En DLS Homes creemos en un nuevo estándar de alquiler: más flexible, más humano y más consciente. No solo ofrecemos alojamiento, sino una experiencia de vida pensada para adaptarse a las necesidades de hoy.


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4.8

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

El Carmen - Apartment

We loved the aprtment. the loacation, light and moderness of the apartment was great. Dasha also gave such great service, easy to get hold of if we needed anything.

June 3, 2024
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Reply from DLS

Thanks so much for the lovely feedback Antonio! We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Satisfied customers

We have been working with Dasha for two years and couldn’t be happier. Our occupancy rate has been better than expected thanks to their professionalism, attention to detail and know how. Very happy!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

We visited valencia and stayed in a…

We visited valencia and stayed in a Dasha 3 bedrooms apartment from January to April 2024. We really enjoyed the apartment. It was well located in a quiet area within walking distance to Turia Park, groceries, metro/bus and the old city.

All administration with Dasha prior to our arrival, during our stay and after leaving the apartment were professionally done. During our stay we had a couple of maintenance issues that were quickly responded, investigated and fixed.

The apartment was spacious and clean. The bedrooms were spacious and the beds were very comfortable. Having a computer desk was a bonus.

The kitchen has all the necessary to do proper cooking.

The cleaning service was superb.

Everything was perfect and looking forward to return!

April 15, 2024
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. The handover of the apartment completely in digital way, everything was as agreed, the cleaning service superb and the apartment has everything you need!

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Dasha was very good

My experience with Dasha was very good. The rental apartment was spacious, clean, well located and quiet.
There were some technical difficulties in the beginning, but the response from the management was always immediate and the problem fixed. In general, the communications were easy and fast.
I would choose Dasha for a long term rental in Valencia again.

April 10, 2024
Rated 2 out of 5 stars

Well

Well, what can I say. Not the greatest of experieces. Lived in two different of their aparments in El carme and not super pleased. Their web portal is a mess. They took 15 business days to refund the deposit (2000 EUR), cleaning service was sub-standard and both of my apartments had multiple issues that never really was sorted. The first apartment had a water leak that I had to remind them to fix multiple times before anything happening. There was also a problem with a fridge and the locks had to be changed due to "security issues". Problem was that I only got 1 of the new keys so they had to be changed again. A/C was shutting of on timer and was mess sorting. In my 6 month stay I had maintenance crew there at least 15 times. I had a small kitchen table with 3 chairs but none for the work desk upstairs. When asking for chairs to be able to do proper dinners they wanted extra monthly payment for that. Next apartment (6 months in there too) was also a bit of a mess. Had water damage in a doorsill next to the shower and took 3 months to sort and A/C just worked on the upper floor. On move out they wanted me to charge me for replacing a flakey teflon frying pan (approx 2 years old, cheapest IKEA model) that was flakey when I moved in (had to buy proper stuff myself), coffee stained bed linnen (25 EUR per pcs) that apperantly was impossible to get clean and a water stained table top that was already stained when I moved in (another 45 EUR). The worst thing is that the cleaning lady took pics of the bed linnen in my apartment when I was not there and against my consent. They charge you an arm and a leg and possibly it's OK for a short term stay but don't expect to be pleasantly surprised. Communication was good though but they don't run a tight operation.

June 19, 2023
Unprompted review
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Reply from DLS

Thank you for sharing your feedback, Per. We sincerely appreciate your insights and take all guest comments seriously to improve our services.

We were surprised to learn of your dissatisfaction during your last stay with us, especially since you chose to reserve another long stay with our establishment after your initial one. Your decision to return speaks volumes about your trust in us, and we are committed to addressing any issues.

Regarding your concerns about the maintenance and repair process, we strive to address all issues promptly, although there are times when we must rely on external technicians, which may cause slight delays. It's important to note that the terms regarding deposit returns, inventory damage, and rental of additional items are outlined in your contract, and we operate within those guidelines.

We understand your disappointment regarding the charges for damages to linen and frying pans. Please be assured that we use quality items and we take great care in maintaining our inventory for our guests' comfort.

We appreciate your patronage and understand if you choose to seek alternative accommodations for your future stays. We wish you the best in finding a service provider that meets your needs and expectations.

Rated 5 out of 5 stars

Excellent

Beautiful, tasteful, modern apartments with everything you need to feel at home. Excellent service and reasonable pricing. We have used Dasha on 3 occasions in the past 2 years and really recommend it. Everything you want in a short-medium term rental.

February 20, 2024
Rated 5 out of 5 stars

Professionalism, Reliability, and Kindness.

Finding Dasha Living Space has been among one of the best things that has happened to our family in our dream of spending more time in Spain, and eventually move there. We fell in love with Valencia a couple of year ago, and since, it has been a bit of a hassle imagining how to afford working and traveling abroad (even more so with three little ones in tow). Dasha has the best infrastructure in terms of seamless check in procedure, convenience of stay and add-on services. Nicky and the team are professional, responsive, and caring, so much so, that we have entrusted them with our own property purchase support, and they delivered beautifully, we are now very much looking forward to joining the Dasha family from the owner's side. Mil y Mil gracias!

December 18, 2023
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Reply from DLS

Mil gracias for the wonderful review Mauricio. We loved hosting you and your family and look forward to continuing our professional relationship with you in managing your beautiful new home!

Rated 5 out of 5 stars

Llordes' professionalism and…

Llordes' professionalism and responsiveness made our experience a happy one!

November 15, 2023
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Reply from DLS

Thanks so much for taking the time to feedback to us Steven and Diana. We hope to welcome you back at some point!

Rated 5 out of 5 stars

Great stay

We stayed for two months at a three bedroom apartment in Patraix. Everything was smooth and comfortable, and most importantly, exactly as advertised. The apartment had everything we needed and it was a new part of the city for us to explore.

November 15, 2023
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Reply from DLS

Thanks so much for the wonderful feedback Hilmar! We're glad you enjoyed your stay and hope to welcome you back!

Rated 5 out of 5 stars

We would definitely recommend them

Excellent to work with. We rented 2 apartments in Valencia for 3 months with them. Outstanding customer service and deposits, rents etc. are all done easily online.

July 3, 2023
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Reply from DLS

Thanks so much for the lovely feedback! We’re glad you enjoyed your stay.

Rated 5 out of 5 stars

Really great company

Really great company. The apartment we stayed in was brand new and their staff were helpful. The apartment was expensive, but you get what you pay for. If you are looking for quality I would recommend Dasha.

September 21, 2023
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Reply from DLS

We're so glad you enjoyed your stay with us Fergal and hope to see you back soon!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I would highly recommend to anyone looking for monthly stays in Valencia.

September 7, 2023
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Reply from DLS

Thanks Iain. We enjoyed having you stay with us and hope to welcome you back soon!

Rated 5 out of 5 stars

Great apartments

Great apartments. Awesome management. We really enjoy our stay. we will definitely come back!

August 29, 2023
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Reply from DLS

Thanks Zenia! We look forward to welcoming you back.

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