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2.7

Poor

TrustScore 2.5 out of 5

5 reviews

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2.7

All reviews

(5)

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Rated 1 out of 5 stars

The worst non service I ever had in my…

The worst non service I ever had in my life, was totally let down I'm disabled and wanted the work doing they didn't care. David answered the phone every time ( if he did ) had to cancel because my carer was ill, then they wanted to roll up at noon for a big job, I said had cancelled the job , I rebooked it in , David promised to call back he didn't, then when he did eventually answer he was full of excuses, electric vans which didn't have the range to get to my property, I said send 2 people in a car he said No it's not for us " I've never found anyone as cheap as them ,so I've still got the problem and I'm left very frustrated and annoyed, the Lad who cleaned our oven last year was brilliant, but DMZ don't deserve any business and I told them that

July 2, 2022
Unprompted review
Rated 1 out of 5 stars

Overcharged on Original Quote/Very Poor Job and Customer Service

Got a quote for end of tenancy clean of £180. On the day of the clean and checkout they changed the price and demanded an extra £70 to clean one further room as they did not take into account the three bedroom house had a conservatory. They then further demanded full payment upfront ahead of work being commenced. Then DMZ had to come back to the property to make good on the original clean as the Landlord complained... Absolutely disgraceful service and felt deceived!

September 14, 2021
Unprompted review

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