If I could rate the business as a zero, I definitely would. Customer service here is nonexistent and the competence level of the staff is a triple zero. My son and I had our paternity testing complete... See more
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ReliaGene was closed down due to fraud and this place will be next. This is where rich men go to sweep a child under the rug for thousands of dollars. He was walking out me and my son walking in test... See more
Absolute incompetency and lack of liability. AVOID AT ALL COST!!! After years of turmoil and testing in multiple labs for prenatal paternity, this company is an absolute garbage! Not only they have... See more
This place is a complete shit show! Their sales department answers the phone but knows nothing about their testing. After you pay it’s next to impossible to reach anyone unless you have over a... See more
Company details
Written by the company
Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
Contact info
1 DDC Way, 45014, Fairfield, United States
- 800-896-4171
- contact@dnacenter.com
- dnacenter.com
1.3
Bad
867 reviews
Hasn’t replied to negative reviews
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VERY GOOD SERVICE
I have used DDC on a number of occasions. I find the service
very efficient both in initial contact and the result stage.
Procedures are fully explained as to how to obtain samples
and how to return them.
January 17, 2021
I was worried at first from Japan
I was worried at first from Japan, but I was relieved that I arrived safely and received the result report by e-mail.
I would also like to ask you to inspect the puppies that were born.
I hope that COVID-19 will end soon and the postal situation will be smooth.
thank you
January 17, 2021
Simple and Smooth
The process was so easy to collect the sample and send for results. I appreciated the seamless experience
January 16, 2021
We have been using DDC for years and…
We have been using DDC for years and love the great customer service and speedy service we get from them. We refer lots of people their way!
January 16, 2021
I have used DDC for many years
I have used DDC for many years. I have tried two other DNA companies onetime and found their services lacking compared to DDC. DDC in my opinion are the best. They are very helpful, professional and fast with results. Plus they often offer DNA discounts throughout the year and I am able to pre-purchase tests. Thank you for providing us as a breeder with your great services. I will stay with you and also refer you to others.
January 15, 2021
Reply from DNA Diagnostics Center
Thank you for your trust and for your kind words. Both are very much appreciated!
Test results came back when they said…
Test results came back when they said they were going to.
January 14, 2021
Great customer service
January 14, 2021
We received our order quickly and once…
We received our order quickly and once the blood sample was returned to them, we were notified within a short amount of time. Our lovebird is a little girl! Very satisfied with the company...would definitely use again.
January 14, 2021
one set came out great the other one…did not
one set came out great the other one did not..i know that the mom is the mom and she tested no had to be her so i just sold the pups not registered as the males had to be one of them and it came back no also...this set of sadie's was not correct from you..she has the pup with me so i know she was the mom...only 4 males and all tested as not the father had to be wrong as she was locked in room with no others........just dropped the test and did not go farther.
January 14, 2021
Reply from DNA Diagnostics Center
Hi, Annalee. Please contact us directly at 800-625-0874 or email or email contact@vetdnacenter.com so we can resolve this for you.
Excellent service
Excellent service, very easy to link an outside stud dog to my account. Results super fast.
January 14, 2021
Very happy with the testing process and…
Very happy with the testing process and quick results to the DNA testing.
January 14, 2021
Ordered the MRD1 kit
Ordered the MRD1 kit. Arrived timely, good instructions for use. Received results via email in about a week. I highly recommend.
January 14, 2021
Great service
Great service! We have used DDC a few times now and it has always been a smooth, easy process. I like the emailed results. The process is easy to complete and understand.
January 14, 2021
as always a great company to deal with
January 14, 2021
I was not pleased
I was not pleased because I paid extra money to have it overnight delivery and you still didn't start when it arrived. It was a waste of money because we did not get the results back in the time stated.
January 14, 2021
Reply from DNA Diagnostics Center
Oh no! We're sorry to hear you didn't have a good experience. Our goal is always to provide the fastest service possible. Unfortunately, samples cannot go into testing without proper identification. To prevent delays once samples arrive, it is extremely important to ensure samples are properly labeled and match the information on the submission form. If you have further questions or concerns, you're welcome to contact us directly.
best diagnostics center
The center provide good service to the clients. Im very happy to visit there.
January 9, 2021
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