Very disappointed with customer service, I placed my order 28 October and paid through PayPal, after 10 days still didn't any conformation or the item i bought. After a horrible conversation with the... See more
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Very disappointing delivery service. Once there is a problem with the item, you have to pay -again- delivery cost to get it shipped back. Not acceptable
I've ordered an order on 23.05.2021 with express delivery within 2 days. , it's 31-05-2021 now and I still haven't received anything. I've already send 3 e-mails they do not reply.
I ordered a shirt size 43 on March 1st through dobell.nl which appeared to be a Dutch online clothing store. I’m in Belgium so I was expecting things would go smoothly and quickly. It wasn’t until I a... See more
Company details
Information provided by various external sources
Dobell heeft een grote selectie in formele kleding voor heren en jongens in Nederland en Belgie. Wij bieden behalve smokingen, trouwkostuums, rokkostuums, vlinderdassen, overhemden, formele heren schoenen, cumberbunds en accessoires ook stijling advies en volgende dag levering aan. Met een 5-sterren klantenwaardering is Dobell een prijs winnende webwinkel voor formele herenkleding, die de grootste collectie van smokingen en accessoires biedt in Nederland en Belgie, voor prijzen tot 50% goedkoper dan in de winkel. Dobell – "de webwinkel voor kwalitatief hoogwaardige, formele herenkleding en smokingen - tot 50% goedkoper dan in de winkel."
Contact info
Netherlands
- info@dobell.nl
- dobell.nl
1.1
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Not going as expected, not responsive
I ordered a shirt size 43 on March 1st through dobell.nl which appeared to be a Dutch online clothing store. I’m in Belgium so I was expecting things would go smoothly and quickly. It wasn’t until I actually ordered that I noticed in the order registration that this is actually a company located in the UK (dobell.co.uk). I tried to contact dobell.nl but they are forwarding all communication to the UK “due to the COVID crisis” (which is a poor excuse at present time). If only they would respond to customer inquiries, ship products within reasonable timeframes and not try to pretend being Dutch.
March 12, 2022
Unprompted review
Goods not received, they are not responding.
I've ordered an order on 23.05.2021 with express delivery within 2 days. , it's 31-05-2021 now and I still haven't received anything. I've already send 3 e-mails they do not reply.
May 31, 2021
Unprompted review
Very disappointing delivery service
Very disappointing delivery service. Once there is a problem with the item, you have to pay -again- delivery cost to get it shipped back. Not acceptable
December 5, 2020
Unprompted review
Very disappointed with customer…
Very disappointed with customer service, I placed my order 28 October and paid through PayPal, after 10 days still didn't any conformation or the item i bought. After a horrible conversation with the customer service Dobell said the didn't received the payment and PayPal says the payment have been send but Dobell didn't collecting it yet. Spoke to a guy called Pete he is a very passive and offers no help at all. I have already escalated the problem with PayPal to get my money back. But Dobell stay away from this company . it has no respect for their customer with horrible and stupid customer service.
November 5, 2018
Unprompted review
A very good item to have.
April 21, 2017
Unprompted review
Prima service
April 15, 2017
Unprompted review
Excellent
Perfect shirt for the occasion. Perfect service.
The delivery service company couldn't find my house number, so I had to pick it up from their service point, but that's not your fault.
Warm regards,
Frans Wester
September 15, 2016
Unprompted review
Good quality, good service
My first package got misplaced somewhere en route to me. Every customer service employee was friendly, and I got a resent shipment. Garment quality is really good!
June 20, 2016
Unprompted review
I am fully satisfied.
Good service, delivery in time, good quality, reasonable price.
Thank you, Dobell!
June 13, 2016
Unprompted review
prima service
March 30, 2016
Unprompted review
Excellent Service
Excellent Service Great product and fast delivery
February 27, 2016
Unprompted review
Happy customer
Friendly and fast reply on emails, fast shipment, nice quality shoes
September 19, 2015
Unprompted review
Excellent International Seller: Highly Recommended!
Perfect product and perfect service: 5 stars!
May 20, 2015
Unprompted review
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