docassist.co.za Reviews 11

Have used them one 2 or 3 separate occasions now for Death and Birth certificates. Found them to be extremely helpful, knowledgeable and prompt in their communication. Very pleased to have discovered them as an alternative to Embassies who are frighteningly ineffective

I needed a Confirmation of Driver’s License letter to be sent to the United Kingdom, and Cleo Mbewu, my Doc Assistant Consultant, made the entire process incredibly smooth and stress-free. From beginning to end, Cleo was professional, efficient, and genuinely supportive. This was one of the most seamless service experiences I have ever had. Cleo’s support is the reason I have given this a five-star rating. Absolutely outstanding service.

Excellent Service, They were able to provide the information I required the next day.

Fantastic communication. Clear instructions. Fast turn around.

I have never seen the assistance in the world like Docassist company. I got my South African police clearance just in less than 3weeks, I wasn’t expected in few days because I thought that will take me 4weeks all with courier things but less than 3weeks I had my certificate on my hands from SA to Italy.
Sizwe Madida was super updated me everyday.
What helpful guys, thank you once again Sizwe and the Docassist team

We needed to get a retention letter from SA as we are applying for Citizenship in the UK. We started the process and literally a week later the news came out that we did not need to do it anymore. Kirsten, based in the UK, immediately contacted us and informed us of the change and refunded the money.
This shows their professionalism and their integrity.
I will always refer Docassist.

Prompt, professional service. Highly recommend! Sizwe was wonderful.

I had to get an unabridged birth cert , which my solicitor misplaced - to get an Irish passport . Although it took 5 months to get - and 2 applications ; i know how hard my consultant worked to get this cert . Always professional and curtious in all the e-mails i received . Many thanks Cleo - your service is much appreciated and i can only highly recommend DocAssist to anyone needing certs from Home Affairs . Take care and God bless

I was a potential new client. Never used this service before. First person of contact was Machelle Munroe. All I can say is rude, abrubt, no people skills and very unprofessional. Completely taken back by how you can be so rude and unprofessional over the phone for no reason at all. Very bad first impression of the company. I'll spend my money somewhere else. Very disappointing.

Very thankful to Docassist. They were very quick to respond to my emails and questions. I made a number of mistakes transferring money but that was my fault. They were very quick at getting the cert I needed and delivering them to Ireland.
Would recommend them to anyone needing certs from Home Affairs In SA.

Was in a bind and they helped me out with exactly what I needed, most importantly the unabridged birth certificate. Sent them the documents they needed, gave them time to deliver and they handled everything for me. Money well spent and will use again for sure.