Docsity.com Reviews 1,851

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendly interface, ease of navigation, and the abundance of study materials available. Many found it highly effective for boosting study speed and improving grades, appreciating the organized and accessible resources. People also value the opportunity to sell their own documents and earn income. However, some customers also noted issues with the website's clarity regarding subscriptions and pricing. There were complaints about the unclear point system and the need to purchase additional points even after subscribing, leading to unexpected costs. Additionally, some people were dissatisfied with the quality of certain documents, citing misleading descriptions, outdated content, or watermarks that rendered files unusable.

What people talk about most

Website

People report ambiguous experiences with the website. Many reviewers praise it as a reliable and amazing... See more

User experience

Consumers generally find the user experience to be positive, highlighting the platform's ease of use,... See more

Product

Clients share ambiguous opinions on product. Many reviewers praise the platform as a great tool for studying,... See more

Subscription

Customers had negative experiences with subscription. Reviewers express significant dissatisfaction with the... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction and feeling ripped off... See more

Based on these reviews

Rated 4 out of 5 stars

Great experience with Docsity from both sides. As a learner, I've always found what I was looking for with affordable prices; from the vendor's side, something should be better managed, such as the sa... See more

Company replied

Rated 4 out of 5 stars

This a very useful source of material to help prepare an exam by way of Lecture Notes, Quiz and even flashcards. The material is generally of good quality, some is outstanding, very little is insuffi... See more

Company replied

Rated 4 out of 5 stars

VERY RELIABLE SITE AND ASSIST WITH SHARING OF NOTES.WOULD REALLY APPRECIATE IF THEY UPGRADED THEIR SYSTEM TO SHOW SALES PROGRESS SINCE THE BEGINNING. OTHERWISE ITS ONE OF THE BEST TOOLS

Company replied

Rated 4 out of 5 stars

Very good platform to sell university notes, the payments are real and they take just few days to get processed. The only downside for me it’s that in years I haven’t been able to turn on notification... See more

Company replied


Company details

  1. Career and Education Provider
  2. Educational Institution

Written by the company

Docsity's been schooling us all since 2010, turning average students into scholars (or at least trying to). Got notes? Good, because on Docsity, they're not just doodles—they're gold! Dive in with 15 million mates. Hope you're not agoraphobic!


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars
Docsity.com logo

Reply from Docsity.com

Hello, thank you for taking the time to share your thoughts!

Our commission helps us maintain the platform, promote your content, and offer support to both sellers and buyers.

We’re always open to feedback and looking for ways to improve. If you have any specific suggestions, feel free to reach out to us directly :)

Kind regards,
The Docsity Staff

Rated 5 out of 5 stars

Superb experience

June 26, 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

We thank you for your kind words. We strive every day to continue being a point of reference for your educational journey.

Thank you again for your support.

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

The uploading of documents is simple…

The uploading of documents is simple and a better customer experience

June 26, 2025
Docsity.com logo

Reply from Docsity.com

ChatGPT ha detto:
Dear Customer,

Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words and are glad to know you had a positive experience.

Your support means a lot to us.
The Docsity Team

Rated 5 out of 5 stars

Make the best advertising dates and the course

Making sales as a beginner is a great motivation...thanks

June 26, 2025
Docsity.com logo

Reply from Docsity.com

Dear Customer,

We would like to thank you for sharing your feedback with us. We are very pleased to hear about the success of your sales!

Thank you for your continued support.
The Docsity Team

Rated 5 out of 5 stars

My seller account started selling…

My seller account started selling rapidly giving me some nice profits,I'm really happy here

June 19, 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

We’re so happy to hear that your seller account is doing well and bringing you great profits!
Wishing you continued success and growth with us.

Best regards,
The Docsity Team

Rated 5 out of 5 stars

Docsity is on another level..user…

Docsity is on another level..user experience and fair document prices speaks most of it. Five stars from this happy client

June 12, 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

We really appreciate your kind words!
It’s wonderful to know that our service is making a difference for you.
Your support motivates us to keep improving every day!

Best regards,
The Docsity Team

Rated 2 out of 5 stars

Misleading costs

Misleading that you need to pay extra £££ to view and download after buying a subscription .

June 23, 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Dear User,

We are sorry to hear that our service did not meet your expectations. Should you need any clarification regarding our service, please feel free to contact our support team, who will be happy to assist you with any questions you may have.

Thank you again for reaching out.

Best Regards,
The Docsity Staff

Rated 1 out of 5 stars

Very very expensive

How can you charge for each download after the person have paid for the quarterly subscription and the downloaded documents are not worth the money.

June 20, 2025
Unprompted review
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Reply from Docsity.com

Hi Ezinne,

we’re really sorry to hear that the experience didn’t meet your expectations.

It's important to note that document prices are set by the individual users who upload them, so some materials may cost more than the points included in a subscription. Since we don’t control these prices, we always recommend checking the document preview carefully to ensure it matches your needs before downloading.

If you have any questions about your subscription or how downloads work, our Support Team is here and happy to help. Feel free to reach out anytime!

Kind regards,
Docsity Team

Rated 4 out of 5 stars

Gave 4cstars bc ...Because some…

Gave 4cstars bc ...Because some answers... I'd say 15% of the answers on the Nurse acute case manager Assessment A were wrong.

June 19, 2025
Unprompted review
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Reply from Docsity.com

Dear User,

Thank you for your feedback. We're sorry to hear that some of the answers didn’t meet your expectations. We continuously work to improve the accuracy of our content and your input is very helpful in that process.

We appreciate you taking the time to share your experience.

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

Got exactly what I needed!

June 18, 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Dear User,

Thank you for your message. We're glad to hear that the content matched your needs and provided the support you were looking for.

We truly appreciate your feedback.

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

Essential but ok

The document deals with the essential information and evidence available. Well written and simple.

June 19, 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Dear User,

Thank you for your positive feedback. We're pleased to hear that the document provided the key information in a straightforward and effective way. Making study materials accessible and useful is always our priority.

We truly appreciate your support.

Best Regards,
The Docsity Staff

Rated 1 out of 5 stars

Splendid experince and more sales made…

Splendid experince and more sales made each day by day

June 5, 2025
Docsity.com logo

Reply from Docsity.com

Dear customer,

thank you for your kind words. We're thrilled to hear about your experience and successful sales!

Thank you again for your support.

Kind regards,
Docsity Team

Rated 1 out of 5 stars

Disappointed

I purchased ine month subscription,to download predicted paper for my son, I found that they want me to pay for each paper separately apart from the subscription,I felt it is scamming me.

June 16, 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hi,

Thank you for sharing your feedback. We're sorry to hear that your experience with our subscription did not meet your expectations.

We understand how this situation might have been frustrating. Some documents on our platform are uploaded by other users and may require additional credits to access, even with an active subscription. We do our best to make this clear before purchase, but we’re always working to improve clarity and transparency.

If you have any doubts or need assistance, please feel free to contact our support team — we’re here to help.

Best regards,
The Docsity Team

Rated 5 out of 5 stars

This the best site to use

The efficiency of the site and dependency makes it easier to work with

June 12, 2025
Docsity.com logo

Reply from Docsity.com

Hi there!

Thank you for taking the time to leave your comment.
We're really happy to hear that our platform has been helpful in supporting your academic journey. Our team works hard every day to offer a reliable space filled with valuable study resources.

Thanks again for your support!

Best regards,
The Docsity Team

Rated 5 out of 5 stars

Excellent

It's a good platform for students as it provides a wide range of study materials.

June 12, 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

Thank you for your positive feedback. We're pleased to know that our platform has been a helpful resource in your studies. Our team is committed to continuously improving the experience for all our users.

We truly appreciate your support!

Best regards,
The Docsity Staff

Rated 5 out of 5 stars
Docsity.com logo

Reply from Docsity.com

Hi,

We really appreciate you taking the time to share your thoughts. It’s great to know that our service was able to meet your expectations and provide what you were looking for.

Thanks again for your support and your review.

Best regards,
The Docsity Tea

Rated 1 out of 5 stars

not everything that brights is good enough

It is not true that you pay a month and you have access to everything like they estate in their memberships, it was a waste of time and money

June 8, 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hi Mario,

thank you for your feedback. We're sorry to hear you feel this way.

Our goal is always to be clear and transparent about what’s included in each membership plan. We’d love the opportunity to better understand what didn’t meet your expectations and clarify any misunderstandings.

Please feel free to reach out to our support team directly. We’re here to help!

Thank you again for sharing your experience.

Best regards,
The Docsity Staff

Rated 5 out of 5 stars

Docsity for me is the best place to be…

Docsity for me is the best place to be as an area of study and experience

June 5, 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

We thank you for your kind words. We strive every day to continue being a point of reference for your educational journey.

Thank you again for your support.

Best Regards,
The Docsity Staff

Rated 1 out of 5 stars

Wasn’t fully aware you couldn’t…

Wasn’t fully aware you couldn’t download the guides without another payment. Wasn’t worth it

June 7, 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hi,
Thank you for your comment. We're sorry the document didn’t meet your expectations.

Please note that users set their own prices, so sometimes a document may cost more than the points included in a plan. Unfortunately, we don’t have control over this, as each user decides what they believe is a fair value for their content.

We always recommend checking the preview and reviews before downloading. If you had any issues viewing the document, feel free to contact us — we’re here to help.

Thanks for your understanding,
Best regards,
The Docsity Team

Rated 1 out of 5 stars

Answers were wrong

Answers were wrong. Wouldn't recommend

June 5, 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hi,

Thank you for your comment. We're sorry to hear that the document did not meet your expectations.

We always recommend checking the preview and reviews carefully before downloading. If you experienced any issues viewing the file, please don’t hesitate to contact us — our team is here to help.

Thank you for your understanding,
Best regards,
The Docsity Team

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