Docspert Health Reviews 296

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We received a prompt and well-organized response from Noura, who provided excellent support and demonstrated great understanding and helpfulness, despite English not being our native language. Additio... See more

Company replied

Rated 5 out of 5 stars

The staff are so descent and very patient to listen to all our questions. The doctor from their staff in Egypt who met us was very professional, very accurate and was keen to collect all the details... See more

Company replied

Rated 5 out of 5 stars

My experience with Docspert Health was fantastic , starting from Dr. Abd Elwahab the case manager who always reply me very quickly . Also Dr. Mehren who sent me his report through 5 days , the report... See more

Company replied

Rated 5 out of 5 stars

I visited ophthalmologists, but the way of description and treatment was not satisfactory. And a course on the Internet until I found (Docspert) and presented my mother’s condition until she did the... See more

Company replied

Company details

  1. Medical Group

Written by the company

Docspert Health is an international medical consultation and clinical validation platform that supports high-quality medical decision-making for patients, insurers, hospitals, and organizations. We deliver structured second opinions and subspecialty validation from leading experts in the US, UK and Europe, across complex and routine cases, through a clinically governed and evidence-driven process. Docspert Health helps reduce unnecessary interventions, minimize clinical variation, and strengthen confidence in medical decisions by delivering the right expert insight at the right time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

We received a prompt and well-organized…

We received a prompt and well-organized response from Noura, who provided excellent support and demonstrated great understanding and helpfulness, despite English not being our native language. Additionally, Prof. Striano was warm and helpful, and our consultation with him revealed many new insights and knowledge.

March 18, 2026
Unprompted review
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Reply from Docspert Health

Dear Darina,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Very fast answers/overall reaction

Very fast answers/overall reaction. Great support during the whole process from
Dr. Abdul-Rahman Sharaf as well as follow up. Also great attitude ,knowledge and answers from professor Striano -

December 30, 2025
Unprompted review
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Reply from Docspert Health

Dear Hristo,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Outstanding Care and Exceptional Medical Expertise

I would like to extend my sincere appreciation to the healthcare center for the outstanding services provided. The level of professionalism, timeliness, and care shown to patients and their families is exceptional. From the very first interaction, it was evident that the center prioritizes not only clinical excellence but also the comfort and confidence of its patients.
One of the most remarkable aspects of my experience was the center’s ability to bring in top expert consultants for my case—something I had never expected. This demonstrates the center’s reputation, depth of expertise, and global connections. It is clear that patients here benefit from world-class medical support.
Equally impressive is the caliber of the team, particularly Dr. Abdull Rahman Sharaf and Dr. Khaled Zaki. Both are distinguished experts who combine professionalism with genuine kindness and commitment. They dedicate sufficient time to patients and their families, ensuring that every question is answered and every concern is addressed. Their balance of quality care with punctuality reflects the highest standards of medical practice.
I would like to especially commend Dr. Abdull Rahman Sharaf, who stands out as one of the finest doctors I have ever met. He is exceptionally professional, deeply understanding of cases, and consistently responsive. His close engagement with us, his quick grasp of complex details, and his willingness to go above and beyond left a lasting impression of trust and confidence.
It is my humble request to the healthcare provider to continue to value and retain such extraordinary doctors, as they are the true face of the organization and a major reason patients return with confidence.
Finally, I must also highlight the exceptional contributions of Prof. Tsang and Dr. Mora, both of whom embody the same professionalism, expertise, and dedication that distinguish this healthcare center as a pillar of excellence.
In summary, this has been a remarkable experience where I felt fully supported, well cared for, and truly valued as a patient. I am grateful for the services received and extend my deepest thanks to the entire team.

September 9, 2025
Unprompted review
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Reply from Docspert Health

Dear Mr. Almossa ,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Excellent Experiment. Thanks for Dr. Abd Elwahab

My experience with Docspert Health was fantastic , starting from Dr. Abd Elwahab the case manager who always reply me very quickly . Also Dr. Mehren who sent me his report through 5 days , the report was very clear and sufficient. I appreciate this company.

July 2, 2025
Unprompted review
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Reply from Docspert Health

Dear Mrs. Shahinaz

Thanks so much for sharing your experience with us. It is our team's goal to help our clients in an utmost way. Your opinion is valued greatly and lets us know we are on the right track!

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Very Satisfied

Fast to search doctor. (Very Good)
good communication and translation with explaining.(Very Good)
time exactly.(Very Good)
I recommend Five Stars Dr Aya.
Thank you

March 25, 2025
Unprompted review
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Reply from Docspert Health

Dear Mr. Abdelouahed

We really appreciate you taking the time to share your rating with us. We are glad that our Docspert Health team was able to help with your case. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our clients.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Excellent experience with Docspert Health

I had an excellent experience with Docspert Health which I contacted on behalf of a family member. Their service was incredibly fast and efficient. A doctor from Docspert contacted us to take a thorough and accurate medical history in a very friendly manner. She meticulously compiled all the details, including all exam results, into a comprehensive case summary report. Docspert then liaised with a selected professor abroad on our behalf, saving us the hassle of arranging everything ourselves. The professor responded promptly with a detailed consultation, starting with the well-organized medical history provided by Docspert and ending with his recommendations. Overall, the service was fast, accurate, and highly professional. We truly appreciate their support and expertise.

January 28, 2025
Unprompted review
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Reply from Docspert Health

Dear Mr. Khaled,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

I would like to thank both Dr Yossef and Dr Aya

I would like to thank both Dr. Youssef and Dr. Aya for their good and kind cooperation, their quick response, and their focus on the smallest details to help the patient. This is my third experience with them, and I am very grateful to them. And also Dr. Andrew, who answered all the questions and gave all the useful advice.

October 28, 2024
Unprompted review
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Reply from Docspert Health

Dear Ms. Wedad,
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.



Rated 5 out of 5 stars

Respectful, professional and cooperative

Very respectful, professional and cooperative.

September 10, 2024
Unprompted review
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Reply from Docspert Health

Dear Mr Elsayed,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.

Docspert Health Team

Rated 5 out of 5 stars

Fantastic company

Incredibly professional team with a clear and understandable process to go through. You are also assigned a local doctor to help you navigate test requirements and explain some of the medical terminologies.
You receive a comprehensive report and a post-report review to discuss it.
The calibre of doctors in the network are exceptional.

September 2, 2024
Unprompted review
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Reply from Docspert Health

Dear Ms Abd El Gawad,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Accurate Diagnosis and Exceptional Support

I was struggling to get the right diagnosis for my condition and felt lost trying to find answers. Thanks to Docspert, I finally have a diagnosis. If it weren't for their assistance, I likely would have had to see multiple physicians before being properly diagnosed. Although there was a slight hiccup in communication at the beginning, they quickly addressed it. Dr. Aya was excellent at facilitating communication with the expert and put together a very detailed case file. Dr. Alessandro Garcea was incredibly knowledgeable and requested the right tests to reach the diagnosis. I'm very grateful for their expertise and support.

June 25, 2024
Unprompted review
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Reply from Docspert Health

Dear Ms Tarek,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 4 out of 5 stars

Because doctor help me to know the…

Because doctor help me to know the illness and try to give me opinions of doctors to know treatment

August 2, 2024
Unprompted review
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Reply from Docspert Health

Dear Mr Saeid,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Dr Eyad was great

Dr Eyad was great, very methodical and broke-down the symptoms in a great way.

July 30, 2024
Unprompted review
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Reply from Docspert Health

Dear Mr Abdelrazzak,

Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team

Rated 5 out of 5 stars

The great pre consultation support by…

The great pre consultation support by Dr AbduKariem and the detailed step by step assessment map he designed for me was an outstanding and reassuring start to an informative consultation.
The expert Professor Amer was an amazing consultant who went into details over my reports, images and gave an excellent insightful medical advice that was objective and evidence based.

July 30, 2024
Unprompted review
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Reply from Docspert Health

Dear Mr Khair,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Thanks, and gratitude.

Let me thank Docspert health team in general and Dr. Mark Sameh "Case Manager " in particular for the support, interest and service they provided to me from the beginning of communication, the collection of the required medical papers until the follow-up. I would also like to thank the neurologist Professor Gabriel Salazar tortolero who diagnosed the case and directed towards the right treatment and wish the team all the success and recovery for all patients.

November 15, 2023
Unprompted review
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Reply from Docspert Health

Dear Mr. Mohamed,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 4 out of 5 stars

Good Service

Good communication, helpful
Report is very details

October 29, 2023
Unprompted review
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Reply from Docspert Health

Dear Ms. Nermin,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on the way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Good Experince

Docspert service covered all the medical points that might exists in my case in addition of using good Doctors with strong profiles.
it was a good exercise

October 24, 2023
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Ehab,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Very useful sessions,

Very useful sessions ,quick response .and will recommended , all of my partner for this service ,in additional to will target more sessions in order to knows the progress which happened ,thank you Dr abdelkrem appreciate your extremely support

October 19, 2023
Unprompted review
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Reply from Docspert Health

Dear Mr. Ramy,


Thank you so much for this review. Your opinion is valued greatly and lets us know we are on the right track! We really appreciate having the chance to be part of your recovery journey.


Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

The reason i reached out to docspert is…

The reason i reached out to docspert is because they offerred consultation with great doctors without having to travel to them.
The doctor who reviewed my case was Doctor Elena Nikiphorou, a speacilist in rheumatology.
It was a video consultation followed by a report.
Docspert helped contact the doctor, translating and explaining words, they helped make reports about the consultation and they help explaining it.
The service I revieved was great and I would recommend it to anyone who needs it because of the amazing service and great results.

September 30, 2023
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Yasser
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team

Rated 5 out of 5 stars

My experience was really special

My experience was really special. All the doctors were cooperative, I would like to thank Dr. Bishoy Zaki for helping me and following up my case and facilitating communication between me and Dr. Chuka Nwokolo, who helped me a lot and was understanding and interested in my case and gave me a convincing diagnosis after going through 10 years of searching and not reaching anything. I would also like to thank the administration, which helped us a lot and facilitated a lot of procedures.

September 10, 2023
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Ms. Mayar

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

An amazing experience with Docspert Health

The process and the outcome have certainly exceeded our expectations. Dr. Abdul Karim in Cairo office was extremely helpful and guided us so professionally through the steps. Then came Dr. Samer in London was his vast expertise and wealth of knowledge. He listened very carefully to the patient and was keen on answering all the questions and explain the most complex of medical details.
We came out of the experience confident of the medical path we're following and assured of it's hoped-for results.
I have been telling my friends and associates about this experience and encouraging them to seek the help of Doscpert.

September 3, 2023
Unprompted review
Docspert Health logo

Reply from Docspert Health


Dear Ms. Nadia
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team

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