Doctor Adam Reviews 47

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Emma at Dr. Adam was very helpful answering my questions regarding my order. She helped ease my mind. I was a little skeptical ordering from an online pharmacy since I had never done so before. Emm... See more

Rated 5 out of 5 stars

Emma was wonderful. She was very fast, friendly, and helpful when the patient dashboard was not working and I had an issue with getting my full prescription. I highly recommend working Doctor Adam's t... See more

Rated 5 out of 5 stars

Emma whom helped me out on a few questions and really was patient with me filling out some forms. I wish she was my nurse and or assistant as she has a clear voice and calm way of asking and answerin... See more

Rated 5 out of 5 stars

Emma was very quick at getting back to me and telling me she was looking into my issue. She then got back to me and told me that the email I received was sent in error and my RX are scheduled to go o... See more

Company details

  1. Hospital

Written by the company

Doctor Adam is a U.S.-based telehealth platform providing convenient, doctor-prescribed medications delivered directly to your door. Our mission is to make high-quality care simple, affordable, and accessible — without insurance requirements, long wait times, or hidden membership fees. We partner with licensed medical professionals and U.S.-licensed pharmacies to ensure every prescription is reviewed, approved, and fulfilled with care. Patients can complete a secure online consultation, receive medical guidance, and have their treatment shipped discreetly and reliably. Our pricing is transparent, our process is straightforward, and our support team is here to help every step of the way. At Doctor Adam, we believe healthcare should be clear, honest, and built around the patient — not complicated systems.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

47 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service!

I had so many questions about a medication I wanted to try, and Emma was just amazing about getting back to me quickly, and with all of the answers I needed. Even when her answers led to more questions, she was so patient and knowledgeable.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

One frustration after another and pricing games

One frustration after another. Geesh people--"Emma" is an AI bot.
The pricing is not clear and when asked about upping the dosage they skirt around it saying things like "the increased dosage is a little bit more because there is a high dosage fee". Oh, and there are "skipping fee's", which make no sense to me at all. It takes a full day to get any type of answer so when they don't actually answer the question it is extra frustrating. I'll probably cancel.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I was leery about using an online site but it was user friendly & helpful.

I was leery about using an online site and had a lot of questions. Emma assisted me all along the way. She answered all my questions and concerns quickly and in a way that was totally relatable, easily understood and professional. If she didn’t have an answer, she took the time and effort to do the necessary to get me an answer. I’ve only just begun my journey but feel like any ongoing concerns will be taken care of as quickly as possible.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Emma was wonderful

Emma was wonderful. She was very fast, friendly, and helpful when the patient dashboard was not working and I had an issue with getting my full prescription. I highly recommend working Doctor Adam's team!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Easy enrollment …

I saw this site on Instagram and was interested in getting help. Signing up was easy! Quick communication and follow up. I look forward to getting started!

April 6, 2026
Unprompted review
Rated 3 out of 5 stars

Emma was great

Emma was great, unfortunately I did not have a positive outcome with oral semaglutide. An offer was made to change medications, but cost was too high since already spending money without results. Disappointed

April 4, 2026
Unprompted review

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