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See what reviewers are saying

Rated 5 out of 5 stars

Dr. Sheehan was very thorough and arrived on time. He suggested an OTC drug which has been helpful. I would definitely recommend DoctorCall.

Rated 5 out of 5 stars

Dr Abogesh (hope it's the right spelling) visited my husband on Saturday 28th of May.He was very efficient, checked the patient throughly, prescribed the right antibiotics , provided the meds and w... See more

Rated 5 out of 5 stars

We called DoctorCall for my 84 year old dad-in-law who had very swollen sore skin on his leg. Dr Sheehan arrived in the allotted time and immediately diagnosed Cellulitis. He thoroughly examined dad... See more

Rated 5 out of 5 stars

Brought my kid there for their GP service. Lucky enough we were able to reserve a same day slot online after simple registration. The gentleman at reception was kind and helpful. Didn’t have to wait l... See more

Company details

  1. Family Practice Physician
  2. Doctor

Written by the company

Doctorcall's private GPs will visit you anywhere in the UK, at home, at work or hotel - our team is available 24 hours a day, 7 days a week, 365 days a year. We are always there for you with online bookings, live ETAs, video and telephone consultations and more. Put your health first by joining our membership today, and get exclusive member benefits - see website for details.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Dr Sheehan

Dr. Sheehan was very thorough and arrived on time. He suggested an OTC drug which has been helpful. I would definitely recommend DoctorCall.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Doctorcall

I have used Doctorcall on a number of occasions & each time the Doctors have been professional, friendly and reassuring. Dr Abd (I may have spelt his name incorrectly) on his first visit initially prescribed antibiotics for a chest infection/pneumonia and on his return carried out a thorough check, and reassured me that my chest is clear, and I’m on the mend.
I would highly recommend Doctorcall for their services. You are offered same day home visit, kept informed of arrival time, prescription if required and a Doctor’s report should you need one.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fell ill suddenly away from home Dr David Thompson arrived promptly and diagnosed quickly what was wrong I needed to go into hospital and he arranged that too - excellent in all aspects and also great at following up - highly recommended

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

A very efficient & effective service.

We called DoctorCall for my 84 year old dad-in-law who had very swollen sore skin on his leg. Dr Sheehan arrived in the allotted time and immediately diagnosed Cellulitis. He thoroughly examined dad, was very reassuring, gave us antibiotics and care advice. He told dad no flights for a week and was very firm about postponing his long haul flight and sent a letter accordingly for his carrier. We had follow up calls from the service to check on dad’s wellbeing. Although expensive, it was well worth it in the circumstances. Glad to say that dad is well on the mend.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

This is a review for Dr David thompson

This is a review for Dr. David Thompson. The best physician I have ever had in London. I had a complicated illness from neglect by a previous physician. He took a complex circumstance and turned it around immediately. I now have a leg up and expect to recover. I am ever so grateful. D Hutchins

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

I have had a pain in my chest for a…

I have had a pain in my chest for a while and seen two GPs but both could not find the issue. Within 5 minutes of seeing the Dr, she found out what is causing the pain and has given me good next actions to help this.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended
Called them, they explained their rules, booked a doctor home visit, was extremely kind and thorough, explained what I need to do, advised on required medication. And asked if I want him to prescribe it or I am ok using my GP.
Already decided to become a member of DoctorCall.

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

Flu Jab voucher - waste of time

Booked online flu-jab via doctorcall voucher to my local Tesco’s pharmacy. Printed off the voucher and went to my appointment. Tesco could not give me the flu jab because they didn’t take printed voucher. I left Tesco and called doctorcall to explain the issue. They said use another pharmacy, so when I checked for another local pharmacy which is 18 miles away (36miles round trip). I called them back and they took my details and they were going to speak with Tesco Royston and get back to me. One week later not hearing from Doctorcall, so I called them back again and their response was the manager has been on annual leave and i will call you on the Monday afternoon. No call on Monday afternoon and the rest of the week. This is why I’m leave 1 star review as I’m very disappointed with this service from Doctorcall. I have a printed voucher for the flu jab that cannot be used in my local area. Doctorcall say they will sort and get back to you, but don’t…

November 9, 2023
Unprompted review
Doctorcall logo

Reply from Doctorcall

Hi Callum, thank you for your review as your feedback, while disappointing to hear, is really important to help us continuously improve our service. We have taken the issue up with Tesco who say they have reissued instructions to all their pharmacies reminding them that Doctorcall flu vouchers are accepted in paper and digital form. We sincerely apologise that we have not met your expectations but hope that you are able to redeem your flu voucher.

Rated 1 out of 5 stars

Useless, a waste of time

Tried to book an appointment to use a Doctorcall flu voucher. The website is useless + very user-unfriendly. Found a link to an ASDA phamacy near me but when I clicked through to book (as guided by Doctorcall website) there is no option to book an appointment for a jab using Doctorcall. A pointless waste of time.

October 10, 2023
Unprompted review
Doctorcall logo

Reply from Doctorcall

Thank you for your review and we apologise if you found ASDA's appointment system challenging. Unfortunately, we do not have any control over how ASDA deliver Private Flu Jabs. When you click through from the Doctorcall website to ASDA's website, you should select the 'Private Flu Jab' option, then 'Next' at the bottom of the page. You are given 2 options: 'Yes - I have a voucher' or 'No - I will pay on the day'. If you click the first option (Yes) then follow the instructions and you'll see Doctorcall is listed. We hope this helps you redeem your flu voucher but please contact us if we can help further.

Rated 5 out of 5 stars

Highly recommended

Have used repeatedly. Dr. Sheehan is superb. We feel in very good hands and appreciate so much receiving the home visits as my husband's condition makes office visits very challenging. I could not recommend this service more highly. They seem to attract top quality doctors and follow-through is exceptional.

July 13, 2023
Unprompted review
Rated 1 out of 5 stars

I used this service as my little girl…

I used this service as my little girl was not well. They took my money and 5 min later a doctor called. After 1 min he said you need a face to face appointment. I said could the receptionist not of told me that before I paid the money.

Ended up calling 111 and went to urgent care. Although I had a long wait I certainly had more advice from them.
I was given a prescription.

For £110 I could tell parents that you should get a face to face appointment.

July 8, 2023
Unprompted review
Doctorcall logo

Reply from Doctorcall

Dear Sarah, thank you for your review and feedback.

During the telephone consultation, the doctor advised that a face-to-face appointment was necessary as prescribing antibiotics for children over the telephone is not advisable. Unfortunately, as the doctor explained, our patient advisors are not clinicians and are not qualified to make that medical judgement. The doctor advised you to make a face-to-face either with your NHS GP or privately. Doctorcall, within 24 hours of the original consultation, deducts the cost of the telephone consultation from our call-out fee in these cases.

We hope that your child is now recovering well.

Rated 5 out of 5 stars

The whole team was really helpful and…

The whole team was really helpful and kind during the appointment. Everything was made clear during the appointment and all questions were answered. The team were amazing and made the whole experience easy and relaxed.

June 29, 2023
Unprompted review

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