Doctor Care Anywhere Reviews 

1,195
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and excellent service, highlighting quick access to appointments and specialists. Many commend the knowledgeable, caring, and professional staff and doctors, who provide helpful advice and make them feel listened to. The booking process is often described as easy and convenient, with many securing same-day appointments. However, some people mentioned issues with doctors being late or not showing up for appointments, causing frustration. A few also found customer support poor, experienced communication problems, or noted difficulties with the user interface and referral process.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the convenience of same-day... See more

Staff

People report positive experiences with staff, highlighting that many doctors and practitioners are described... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing satisfaction with the... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and straightforward... See more

Booking process

Reviewers express satisfaction with the booking process, highlighting its ease and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with the outcome and happy with how the video call went as being hard of hearing I prefer face to face l The Doctor was extremely helpful felt at ease with her , was prompted quit... See more

Company replied

Rated 5 out of 5 stars

Appointment was easy to make (once i'd complete the entire sign up process) and the doctor was on time with my phone appointment. Doctor listened carefully to my complicated issue and gave great advi... See more

Company replied

Rated 5 out of 5 stars

1st time I have used this service and would recommend. Dr I spoke to listened to my concerns and recommended exercises which were sent to me directly afterwards with a comprehensive write up. To... See more

Company replied


Company details

  1. General Practitioner
  2. Online Pharmacy

Written by the company

At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(1,195)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Doctor in every respect

The GP understood fully my symptoms and I was referred to a specialist within days.

April 20, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear P,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Got an appointment within 2 hours

Got an appointment within 2 hours, nice doctor, listened well to my symptoms and gave her opinion. All worked very well, would definitely use again

April 24, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Graham,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

The dr was very attentive to my…

The dr was very attentive to my symptoms giving me advice as well as a temporary medication until I could see my local gp

April 12, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Thank you for your feedback, Karen. We’re really pleased the clinician took the time to listen and support you with advice and interim care while you arranged follow-up with your GP. Wishing you all the best with your ongoing care.

Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Knee trouble

Great service, friendly and understanding GP's who listen.

April 14, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Thank you for taking the time to share your experience, David. We’re really pleased to hear that you felt listened to and supported by our clinicians—providing attentive, understanding care is something we strive for every day.

Your feedback means a great deal to us, and we’ll be sure to pass your kind comments on to the team. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to use and managed to speak to a Doctor within the hour. Normally they use zoom so you can see each other. My camera wasn't working properly but I managed to send photos and had a detailed and thorough consultation. Prescription sent via email within 10 mins.

April 7, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Nicola,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Prompt appointment and referral for knee pain

Phone appointment on same day as I submitted the request. Excellent and pleasant doctor. Recommendation to proceed to physio. First physio session now booked for next week. Brilliant

April 9, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Tamsin,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Quick, helpful and efficient service

Very quick to get an appointment. Saw a doctor via a video link who was able to offer treatment and a way forward.

April 7, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Louise,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Quick efficient service

Quick, efficient service, would definitely recommend. The doctor I saw was professional, knowledgable and Altruistic.

April 2, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Nik,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Staff are very knowledgeable and answered all my questions in a professional and timely manner.

April 13, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Mark,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

So so much quicker

Once we had got round the Internet issues the appointment went really well
The ENP said she would refer me to a consultant who I am seeing next week!
My dr surgery said 6 weeks wait before they can even offer me an appointment!
Let alone write a referral letter which also took 6 weeks last time!
So so much better with Dr Care anywhere

April 15, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Sheena,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Good interaction to start.

All really easy to book an appointment. This was on a Sunday. Couldn't get facetime but that didn't matter as there was nothing to see. My app was for a very bad back , which happened on holiday and is recurring. I explained everything to the GP and said I only had a few strong painkillers left. Therefore he said the pharmacist would ring within 2 hours, so i could pick some up. Unfortunately no phone call. Phoned my GP up the following morning but he had not prescribed anything. So I had to make another appointment with my GP for a prescription. On line is good, but hesitant if I would ring again on a weekend.

March 29, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Claire,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Easy to speak to a GP

Easy to speak to a GP, fantastic service 5*

April 7, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Phil,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Fab experience very professional 👏

Fab experience very professional 👏

April 10, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Justin,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Doctor was great and really explained…

Doctor was great and really explained things
Was a really easy process

April 14, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Helen,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional, listened to what I had to say and made me feel very comfortable.
Was knowledgeable and helped me with what I needed.

April 8, 2026
Unprompted review
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Reply from Doctor Care Anywhere

Dear Robert,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Amazing service

Amazing service, listened, comprehensive and referral that was needed was made.

April 14, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Hi there,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent service easy

Excellent service easy, great knowledge and support plus emphatic and professional approach

March 25, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Teresa,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Brilliant service

April 7, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Jenny,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

I urgently required to speak to a…

I urgently required to speak to a medical professional and I used the "Doctor care anywhere" app. The Dr who I spoke to was very knowledgeable, sympathetic and caring. I thank the Dr at hand for her support.

March 4, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Thank you for your lovely feedback. We’re glad you were able to access timely care and that our clinician provided knowledgeable, compassionate support when you needed it. We’ll be sure to share your kind words with the team.

Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

A great service provided

A great service provided with a follow up appointment.

March 26, 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Thank you for your kind feedback, Molly. We’re delighted to hear that you had a positive experience with our service and that the follow-up appointment met your expectations. Providing attentive, high-quality care and ongoing support is very important to us, so it’s great to know we delivered on that for you.

We appreciate you taking the time to share your experience, and we look forward to supporting you again in the future.

Best regards,
Early Resolution Team
Doctor Care Anywhere

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