Doctor Medica Reviews 

108
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve been using Doctor Medica for prob 10 years. Their pricing is the best but more importantly ALL of the representatives that have helped me have always been very knowledgeable helpful and friendl... See more

Company replied

Rated 5 out of 5 stars

Not what i expected, but better. Actually, this is a high-end solution for a bargain price. I had my reservations to ordering sensitive products online, mostly about the shipment and package quality.... See more

Company replied

Rated 5 out of 5 stars

Once again, DoctorMedica was prompt with my order. There was a small glitch in the system and I wasn't able to order products. A couple of emails revealed that my license had just expired and needed... See more

Company replied

Rated 5 out of 5 stars

I've been consistently impressed with the quality of products from DoctorMedica. In our field, you can't really compromise on quality, and DoctorMedica tream clearly knows this. It's reassuring to... See more

Company replied

Company details

  1. #2 of 4 best companies in Beauty Products Wholesaler

Written by the company

Doctor Medica serves as your comprehensive gateway to premium medical injectables and supplies. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, RADIESSE®, ORTHOVISC®, HYALGAN®, and EUFLEXXA®. Since 2006, our commitment has been to provide unparalleled service to medical clinics and spas worldwide. With us, you will have access to authentic, brand-name dermal fillers, mesotherapy treatments, orthopedic solutions, and a range of other reputable brand-name products. Experience exceptional service and VIP account management, with a range of authentic products at attractive prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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1-star

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Replied to 100% of negative reviews

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4.7

All reviews

(108)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using DoctorMedica for…

I have been using DoctorMedica for years! Totally legit and great prices!

July 26, 2023
Unprompted review
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Reply from Doctor Medica

Thank you for being a loyal customer for years and for the fantastic 5-star review! We're thrilled to hear that you find Doctor Medica totally legit and appreciate our great prices.

Your continued support means the world to us. If there's anything more we can do to enhance your experience or if you have any feedback to share, please feel free to reach out.

We look forward to serving you for many more years to come!

Rated 5 out of 5 stars

Timely delivery and very responsive to…

Timely delivery and very responsive to needs

July 21, 2023
Unprompted review
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Reply from Doctor Medica

Thank you for taking the time to leave us a wonderful 5-star review! We're delighted to hear that you've had a positive experience with Doctor Medica, including timely delivery and our responsiveness to your needs.

Your satisfaction is our priority, and we're committed to maintaining this level of service.

Rated 5 out of 5 stars

Long time client, positive experiences.

I have been working with Doctor Medica for years and have had a very positive experience. The minimal times when a shipping issue occurred, the situation was quickly addressed. I will continue to use them in the future.

July 20, 2023
Unprompted review
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Reply from Doctor Medica

We're pleased to hear that our team has been able to swiftly address any shipping issues that may have arisen, ensuring your satisfaction. Your trust in us means a lot, and we're committed to maintaining this level of service.

Thank you for being a valued customer for years and for sharing your positive experience with Doctor Medica. We truly appreciate your loyalty and your 5-star review.

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping, very good customer service.

January 11, 2023
Unprompted review
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Reply from Doctor Medica

Thank you for your review! We're glad to hear that you had a great experience with our service. Your support is important to us, and we look forward to serving you again in the future. If you have any further questions or concerns, please feel free to reach out to us.

Rated 5 out of 5 stars

have been working with this company for…

have been working with this company for almost ten years now. great products and service!

June 26, 2023
Unprompted review
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Reply from Doctor Medica

Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!

Rated 5 out of 5 stars

This is my go to company for aesthetic…

This is my go to company for aesthetic orders. I have had issues with some of the customer service in the past, but Maria has been great the last couple years, and talked to James today and he was very helpful. All product always authentic. I will say, their “sales” leave quite a bit to be desired, and actually getting them to price match is quite a feat, but I do recommend!

June 14, 2023
Unprompted review
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Reply from Doctor Medica

Thank you for sharing a positive feedback. We will continue to work hard, deliver and exceed expectations! Appreciate your time! Should you be in need of further assistance, please contact us right away!

Rated 5 out of 5 stars

Exceptional Customer Service! ⭐️

Exceptional customer service, great pricing, and fast shipping! Any minor issues are corrected immediately and communication is outstanding. Would highly recommend! I’ve been using them for years and will continue to give them my business! ⭐️⭐️⭐️⭐️⭐️

June 13, 2023
Unprompted review
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Reply from Doctor Medica

Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!

Rated 5 out of 5 stars

My experience is good when I get my…

My experience is good when I get my order before 4 days .

June 6, 2023
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Reply from Doctor Medica

Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!

Rated 5 out of 5 stars

ProLase Laser Mass

Maria, our rep was able to speak to me, take the order and get it to us ASAP. Much appreciated. Thank you, Maria. Dr. B. ( ProLase Laser & Skin) Mass.

May 5, 2023
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Reply from Doctor Medica

Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!

Rated 5 out of 5 stars
Doctor Medica logo

Reply from Doctor Medica

Hi Jodi,

Thank you for your kind words! We're thrilled to hear that you had a great experience with our communication and customer service. Providing excellent support is a top priority for us, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

DoctorMedica Team

Rated 5 out of 5 stars

Great service

Easy to talk to the sales rep and get a good price and quick shipping.

May 2, 2023
Doctor Medica logo

Reply from Doctor Medica

Hi Dr. Deborah,

Thank you for your positive feedback! We're delighted to hear that our sales rep was easy to talk to and that you were able to get a good price. We also appreciate your mention of our quick shipping. Providing a seamless and efficient experience is important to us, and we're glad we could meet your expectations. We value your business and hope to serve you again in the future.
DoctorMedica Team

Rated 5 out of 5 stars

Great selection and prices

Great selection and prices! Easy to order.

May 9, 2023
Unprompted review
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Reply from Doctor Medica

Hi JT,

Thank you for your positive feedback! We're delighted to hear that you found our selection and prices to be great, and that ordering was easy for you. We appreciate your support and look forward to serving you again soon! - DoctorMedica Team

Rated 5 out of 5 stars

Reliable and Available

Customer service is always available and ready to help. Fast, friendly, and reliable service and products

May 10, 2023
Unprompted review
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Reply from Doctor Medica

Hi Tracy Corby,

Thank you for your wonderful review!
We're thrilled to hear that our customer service has met your expectations and that you found our service and products to be fast, friendly, and reliable. We pride ourselves on providing excellent support, and it's great to know that you appreciate it. We truly value your feedback and hope to continue serving you with the same level of dedication in the future.

DoctorMedica Team

Rated 5 out of 5 stars

Thank you for good products and mostly…

Thank you for good products and mostly for good customer service, following up and keep me updated. Will continue to be your dedicated customer.

May 1, 2023
Unprompted review
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Reply from Doctor Medica

Hi Angels,

Thank you for your amazing review! We're thrilled to hear that you're happy with our products and appreciate our commitment to providing good customer service. Keeping you updated and following up is an important part of our commitment to your satisfaction. We're grateful to have you as a dedicated customer, and we look forward to continuing to serve you with the same level of excellence. If you ever need anything, please don't hesitate to reach out.

DoctorMedica Team

Rated 4 out of 5 stars

Very good overall

Very good overall. The product arrives in pristine condition and they have reliable customer service.

April 25, 2023
Unprompted review
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Reply from Doctor Medica

Hi Pablo,

Thank you for making time to do this Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.

Best Regards,
DoctorMedica Team

Rated 4 out of 5 stars

I have a fantastic rep that helps me

I have a fantastic rep that helps me! She really is the best! The only problem is sometimes packages get delayed or lost which can make it difficult when you have a practice.

March 9, 2023
Unprompted review
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Reply from Doctor Medica

Hi Huguette Hoffman,

Thank you for making time to do this Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.

Best Regards,
DoctorMedica Team

Rated 5 out of 5 stars

Another satisfied customer....

My orders have been filled timely and received as promised. Products are available and the staff easy to work with should you need to speak with anyone. I would recommend them to everyone.

March 1, 2023
Unprompted review
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Reply from Doctor Medica

Hi Candice ,

Thank you for giving us 5Star Review.
This fuel us up to always do better and do extra mile for all our clients.
It is our pleasure to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.

Best Regards,
DoctorMedica Team

Rated 5 out of 5 stars

loyal customer

I have been a customer with Doctor Medica for many years. My new account manager, Maria, is very helpful and communicates product sales and updates. she returns my calls promptly. Prices are competitive.

February 22, 2023
Unprompted review
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Reply from Doctor Medica

Hi Denise,

Thank you for making time to do this 5Star Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.

Best Regards,
DoctorMedica Team

Rated 5 out of 5 stars

DoctorMedica's great variety of…

DoctorMedica's great variety of products and trending educational updates makes doing business with them very efficient. Customer service is very knowledgable; friendly and professional.

December 15, 2022
Unprompted review
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Reply from Doctor Medica

Hi Erin Shelley,
Thanks for your feedback. Your 5-Star review is what drives us to be better every day.
We shall continue providing quality genuine products and great service to you and to your friends/colleagues that you would refer to us.

Rated 5 out of 5 stars

We have been clients of DoctorMedica…

We have been clients of DoctorMedica since 2013 and have always had positive experience. Since Jhon’s arrival service has improved and delivery is always timely.

November 7, 2022
Unprompted review
Doctor Medica logo

Reply from Doctor Medica

Hi Customer 2,
Thank you for your 5-star review.
We appreciate your business.
We shall continue providing quality genuine products and great service.

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