The Doggie Boat Reviews 

347
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

They were fantastic. I’m registered blind. I made a mistake with the size of what I was ordering and they kindly sorted it out for me with no problems whatsoever. Customer service fantastic. My item a... See more

Rated 5 out of 5 stars

Found the Doggie Boat whilst watching Narrow Escapes. Ordering was easy and delivery fast, they also have a good selection of goodies on offer. Our dog loved the Fishy Treats and the Bags went do... See more

Rated 5 out of 5 stars

Our very young dog has just started on his third ostrich bone.. He clearly finds it very satisfying and as it doesn’t smell or get sticky/slimy i am delighted. The website is clear and easy to navig... See more

Company replied

Rated 5 out of 5 stars

I wanted to place a larger than usual order so wasn’t surprised there wasn’t enough stock. I emailed to enquire if there would be a restock and was answered almost immediately. I received regular up... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Doggie goodies for both ends of the lead! An Independent Roving Trader on the Inland Waterways of England & Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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4.9

All reviews

(347)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dickie bag arrived in good time

Dickie bag arrived in good time. Communication with the company was fine. No complaints at all and I would use again.

March 18, 2023
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Reply from The Doggie Boat

Thank you for your kind review and glad you are pleased with our service.

We look forward to serving you again soon.

Rated 5 out of 5 stars

Lovely service

Lovely service
Received very quickly
Big hit with our dog

Will definitely be ordering again

March 16, 2023
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Reply from The Doggie Boat

Thank you for your kind review and we are delighted that both you and your dog are happy with our products and service!

We look forward to serving you again soon.

Rated 5 out of 5 stars

Fantastic prompt service

Fantastic prompt service, a great selection of healthy treats available and all at a really good price . Thank you for the amazing service 😊

March 19, 2023
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Reply from The Doggie Boat

Thank you so much for your lovely review! We are delighted that you are so pleased with everything and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Fabulous !!!!!

Found exactly what I was looking for, great price, fast delivery & excellent service
Thank you.

February 23, 2023
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Reply from The Doggie Boat

Thank you for taking the time to leave us such a lovely review! We are glad that you are so delighted with everything and hope that we can be of service to you again soon.

Rated 5 out of 5 stars
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Reply from The Doggie Boat

Thank you so much for a lovely favourable review. We do try our hardest to keep our prices as low as possible and pride ourselves in our customer service.

We look forward to having the opportunity to serve you again soon!

Rated 5 out of 5 stars

Support small businesses

Great small business stocking quality dog items and accessories. Great customer service and prompt delivery.

January 29, 2023
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Reply from The Doggie Boat

Thank you for your lovely review. It was a pleasure serving you and we hope you come back again soon!

Rated 5 out of 5 stars

Excellent Service

The product arrived well packaged and super fast. Communication throughout the order process was amazing thank you!
Highly recommend The Doggie Boat

January 28, 2023
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Reply from The Doggie Boat

Thank you for taking the time to review us. We are delighted to read that you are very happy with our service.

Rated 5 out of 5 stars

Highly recommend

Good communication, I got my purchase very quick as it had been promised! Highly recommend

January 11, 2023
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Reply from The Doggie Boat

We are so pleased that you are very happy with our service - we do aim to please! Looking forward to serving you again soon.

Rated 5 out of 5 stars

Excellent customer service

Company able to supply product I had difficulty finding. Prompt delivery. Well parcelled. My follow up question was answered very quickly and helpfully and in a very friendly manner. Excellent customer service.

November 11, 2022
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Reply from The Doggie Boat

Thank you for your kind review. We are glad we were able to not only supply the product you wanted, but able to help you with your subsequent question.

We trust your dog is enjoying your purchase, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Lovely people and great communication

Lovely people and great communication. My dogs loved their Ostrich toe bones!

November 23, 2022
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Reply from The Doggie Boat

Thank you so much for taking the time to review us! Glad the Ostrich Toe Bones are going down well.

Rated 5 out of 5 stars

Great efficient service

Great efficient service. Good selection of dog treats.

October 28, 2022
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Reply from The Doggie Boat

Thank you for your kind review. Glad you are pleased with our service and goodies and look forward to serving you again soon.

Rated 5 out of 5 stars

Great company

Great company, always helpful, good delivery, excellent treats. Well the dogs think so!

October 14, 2022
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Reply from The Doggie Boat

Glad to hear this! It is really encouraging to receive compliments and delighted your dogs love your purchases!

We look forward to serving you again soon.

Rated 5 out of 5 stars

Updated review!!

Updated review!!! Delivery received today, slight delay due to royal mail strike. Refunded for one item that was out of stock but The Doggie Boat very kindly replaced it with another item foc,very thoughtful and much appreciated. Will use again in the future

August 30, 2022
Unprompted review
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Reply from The Doggie Boat

Glad all was well, and really sorry your order was delayed by the Postal Strikes.

Looking forward to serving you again in the future.

Rated 5 out of 5 stars

Very quick delivery and exactly as…

Very quick delivery and exactly as described

August 13, 2022
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Reply from The Doggie Boat

Thank you for taking the time to review us - we love to hear from our customers and hope to be serving you again soon.

Rated 5 out of 5 stars

A perfect shopping experience!

I have been buying from The Doggie Boat for a couple of years now. I’m always amazed at the fantastic quality and value for money of the items I receive. It’s obvious that great care and a lot of time has been taken to choose the best products on the market. The parcels are always packed carefully and arrive very quickly too, which is wonderful. The customer service is second to none and they will always answer any questions about specific products. I wanted to buy a dog collar. The Doggie Boat took the time to show me pictures and advise me on the correct size I would need for my dog. It’s not often you see that level of customer care these days.

July 21, 2022
Unprompted review
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Reply from The Doggie Boat

Thank you for your lovely review. We do aim to provide the best possible service and value for money, so your review is greatly encouraging for us!

We look forward to serving you again soon and are always happy to answer your questions.

Rated 5 out of 5 stars

Great service and really nice selection…

Great service and really nice selection of different treats. They kept in touch about their location and my order was ready quickly. Very happy to support a doggy boat business.

June 20, 2022
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Reply from The Doggie Boat

Glad you like our treats and it was great to meet you when we moored up near you! Keep an eye on our website and/or Facebook page to keep track of our location.

We look forward to serving you again soon.

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