DOGHOUSE Reviews 

46
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

If I could rate this place a 0 I would, please DON'T take your babies here. Absolutely awful groomers. My mums dog came back not trimmed up properly, things missed, and his personality for 2 days afte... See more

Rated 5 out of 5 stars

Absolutely lovely lady ❤️ fantastic with our cocker spaniel cockapoo puppy xx caring loving and so patience, fantastic hair cut will be back again 😀 xx

Rated 1 out of 5 stars

I ordered a dog toy categorised as Tough for my Border Collie. 20 minutes after it arrived it was destroyed. He has had many similar toys that have literally lasted years! Customer Service responded b... See more

Rated 5 out of 5 stars

Absolutely wonderful experience with Doghouse. Great videos & tutorials & info for grooming poodle mixes. Great products and most of all fabulous customer service, so friendly, knowledgeable and go ab... See more

Company details

  1. Pet Store
  2. Cafe
  3. Coffee Shop
  4. Dog Cafe
  5. Pet Groomer

Written by the company

Brilliant stuff for dogs and the people who love them.


Contact info

3.0

Average

TrustScore 3 out of 5

46 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(46)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stand up Paddleboarding with Dogs

I attended the Stand up Paddleboarding with Dogs on the weekend and had an amazing time! The instructor was really friendly and helpful, they had a good range of life jackets for dogs and humans and having someone take photos of your experience was a really lovely touch!

Would definitely book again

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

My order arrived promptly, beautifully packaged - dog toys in tissue! One part of the order was only available as a two-pack so I was phoned to ask it this was ok. Anyway, am I glad I said yes? (although alternatives were offered). The Chuckit Ultra ball is an enormous success (X2 after the phone call). Lab pup thinks there's only one but we have a secret extra one! It's a really SPECIAL ball and even when she has been left in charge of it for many hours at a time, it shows no disintegration at all. She has also discovered the joy of her new purple frisbee but the ball will win every time. This is a nice company and I will be happy to order from here again.

June 17, 2021
Rated 5 out of 5 stars

Excellent customer service

I placed two separate orders within an hour or so. I was a little annoyed by myself for wasting packaging and postage costs. Anyway a lovely lady from doghouse saw what I’d done and called to say she’d put both items in one parcel and refunded me the cost of the second order. Excellent customer service. Thank You.

May 18, 2021
Rated 5 out of 5 stars

Great product, great service

Ordering online can be tricky but the friendly team at Doghouse were incredibly helpful. The Dachshund fleece is fabulous, a quality product. Thank you!

May 17, 2021
Rated 5 out of 5 stars

Service review

Great products and great service offered , highly recommended

May 4, 2021
DOGHOUSE logo

Reply from DOGHOUSE

Thanks so much Andrea!

Rated 5 out of 5 stars

Ordered 2 collars and 2 tags

Ordered 2 collars and 2 tags both are lovely and good quality.Ordering from Doghouse was easy, they even phoned us to say 1 collar had to be ordered in so there will be a slight delay of a couple of days.

April 30, 2021
DOGHOUSE logo

Reply from DOGHOUSE

Thank you so much!

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