Dog Pawty Reviews 240

I thought I was ordering from a reputable company, but in this case the item I ordered was never received. The tracking information provided indicated the item was returned to sender (apparently from China), yet I was never informed of this. I had to do some tracking research on my own to learn of this problem. I finally requested cancellation of my order along with a full refund. I'm not holding my breath.

Thank you!
My puppy was delivered home on time by a nanny. They called me a week ahead of time to inform me about Rose’s vet check and that she had crossed molars which according to my vet not much of an issue.
I think they were trying to be thorough. I had a little bit of fear but fortunately that wasn’t the case.
I felt that Graceland Cavapoo answered any of my questions or concerns promptly, were professional and I feel that they really care about their puppies.
We’re happy with our baby.

Never received my order, but got my money back.

Will try ine more time later.

I ordered clothes for my pup last summer. Firstly they took over 2 months to come… by which time my pup had grown! Secondly the transfer on the dog face was peeling before I’d even opened it. I complained to them and after weeks of them not opening my messages or getting back to me, they finally sent out a new one… which was smaller than the one I’d previously ordered. So had to return it.

I thought I’d give them a second chance as did like the booties that I finally received. Bad mistake!!… over 2 months later, I am still waiting for my items. Got an email 2 months ago to say the order had been dispatched. I’ve tried emailing, messaging on Instagram and no replies.

I had refrained from writing this review but enough is enough… will not be ordering again. Bad merchandise and bad customer service!

so nice service, thank you for so pleasant experience!

No complaints! Fast and friendly service!

Great service and support. Love their products, I highly recommend dog pawty.

I ordered 3 products and only received one. The item i received was good but after reaching out to the company 5+ times over a week I've received no response on the other items I PAID for and didn't get. So disappointed what a waste of money. Total SCAM

Excellent customer service. Highly recommended!!!

Excellent, hilarious mask, loved by the recipient (my Mum) Great customer service, very accommodating and helpful, really impressed, thank you

Helped me my spoil my Pupa! Fast shipping and excellent customer service. Highly recommended!!!

Great products and excellent customer service. They have really good deals. I will definitely be buying again.

I for one have NEVER had a problem with ANYTHING I have ordered. It has arrived a few weeks after ordering. I have also used some of their suggestions while training my stubborn lab/pibble and they have worked. I NEEDED a little more patience myself LOL because she really IS stubborn. Thank you dog pawty.

Bad service, do not respond to emails, no postage or tracking after 12 days

I ordered a "free" dog seatbelt with $9 shipping in January 2020. Yes, I know. I'm dumb and I fell for the scam. In April, I disputed the charges on PayPal and got a response saying the package was delayed because of high response but it was on the way. So I canceled the dispute. Mistake #2. Fool me twice.

So now it's September. I have emailed them once a week since August 2020. I got one response asking if I wanted the item or a refund. I said refund. They said someone would contact me in 24-48 hours. That was 2 weeks ago. I'm still out my $9, and received nothing but headache from this terrible company.

Highly recommended products. Excellent customer service. I will buy again!

Great quality apparel and dog beds! The fabric is great quality and the desgins are very cute! The only thing I wish Dog Pawty could improve is the way the products are packaged. Dog Pawty, could you use eco-friendly, biodegradable packaging? Otherwise, great products, shipping, and service!

Hate to even leave the 1 star, but have to to leave a review. This company is terrible, esp their customer service! I ordered a pair of earrings thru a special they had. Never received them. Emailed. Got the responses it would take 40 to 50 days for promo item, then after the 50 days, please wait another 10 days, then give them another week, then a couple more. Finally, when they could put me off no longer, they asked me to verify my address. They then declared I had left the house # off of my address on my order, so, too bad, sucks for u, but all ur fault, basically. And oh, here's a 20% coupon for your next order. That at least, made me laugh. AS IF I will ever order from them again! Anyway, I responded that even if I did leave off house #, wouldn't matter ( but I didn't leave off because I use autofill on all online orders) as we are only house on that street anyway. I'd get it regardless of # on it or not . Surprisingly, they would not respond to that email. Hmmm?! And will not respond at all now. Come to find out on other reviews I've since read they tend to do this to people. BUYER BEWARE! I can't state they are a fraud, a scam, but I sure feel scammed!!!