DogWatch Hidden Fences - DogFence Ltd Reviews 207

TrustScore 5 out of 5

4.9

Rose Business Park, Unit T, SL7 3ND Marlow, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We're in Northern Ireland, we purchased the entire system with 4 collars quite a few years back. The system and collars are still going strong after all these years. It may have been costly BUT alot... See more

Company replied

Rated 5 out of 5 stars

I’ve used Dogfence for 10 years. It secures the perimeter of a large rural area and we can trust it 100% to keep the dogs on the property, even if they are chasing deer ! Good reliable system that I w... See more

Company replied

Rated 4 out of 5 stars

Dogs seemed to learn very quickly , they understand the word ‘careful’ and react quickly even when it’s nothing to do with the fence. Good summer spent in the garden without worrying they would wande... See more

Company replied

Rated 5 out of 5 stars

This product is completely life changing. I was extremely reticent at first but, the team guided my through the process and helped me understand the proposition. I have never looked back and my cat... See more

Company replied


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

Are you tired of dealing with dog escaping issues? Look no further than DogFence for expert containment solutions tailored to your needs. Our systems are equipped with cutting-edge technology to create hidden boundaries that keep your pet safely contained within your property. Unlike traditional fences that can be climbed or dug under, our containment solutions provide a barrier that is virtually escape-proof. With DogFence, you can trust that your pet will stay where they belong, giving you peace of mind and eliminating the stress of dealing with dog escaping issues. Choose DogFence for reliable containment solutions and say goodbye to dog escaping worries for good.


Contact info

  • Rose Business Park, Unit T, SL7 3ND, Marlow, United Kingdom

  • 1 628 476475

4.9

Excellent

TrustScore 5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I cannot thank DogFence enough

I cannot thank DogFence enough. I phoned when Millie escaped AGAIN despite the 8ft fences all around our property and the hefty gates. It was only a matter of time before she was either run over, stolen, lost or caused an accident.
Less than a week after contacting DogFence, Noel turned up on time, had a quick review of the 5 acre site, and proceeded to run the wire - very neatly - all around the perimeter despite the uneven terrain, gates, drive, trees, etc. No noise, no mess, no fuss. He then took Millie for a training session, and then trained us on how to maintain the training for a six-day period.
We were concerned that Millie - as a breed which is known to be obstinate - would not accept the training or that she would test the boundaries. We were wrong. Two weeks on from the installation Millie is now free to roam the garden at a trot, nose to the ground as usual. It is early days yet but, so far, she keeps well away from - and respects - the boundary.
This has been a life-changer for us. More than that, it has been a life-saver for Millie. Thank you DogFence.

November 17, 2020
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Thank you so much for your lovely review and feedback! We are really pleased that the system is working well for you and Millie is enjoying her freedom. We'll pass on your lovely comments to Noel.

Rated 5 out of 5 stars

Awesome people and product

Very good company to work with, nothing is too much trouble and the product is fantastic!
Having a dog fence has taken away so much worry over my dog escaping!

October 28, 2020
Rated 5 out of 5 stars

I have tried several similar products…

I have tried several similar products on the market . This invisible fencing is by far the best. Over the last few months i have purchased 3 indoor units , 3 receiver collars and now just order external invisible fence to cover 3 acres. Very happy with the product. I have a doberman, german shephard, double doodle and a cat. They dont go near the fence! Great customer service. 5 stars overall

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent pet containment fence

Excellent pet containment fence. We live on a busy road and this is the only means of keeping our dog safe. I would highly recommend this fence as it has different settings and when the dog gets used to the reminder of the fence the lowest setting can be used.

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very quick dispatch and the product was exactly as I expected and of good quality.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

We just had a service call as our fence…

We just had a service call as our fence was not working, from the first contact it was easy sent a booking form which I filled out and returned via email then got a call back for an appointment within a week.
A lovely friendly man can was super efficient found the break due a a rabbit barrow Repaired it and was done 👍🏽 I couldn’t recommend this company enough doing a fab job of keeping our doggies safe ⭐️⭐️⭐️⭐️⭐️

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful and very fast service in…

Very helpful and very fast service in replacing our dog's receiver.

August 24, 2020
Unprompted review
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Thank you for the lovely review - glad we managed to sort the warranty quickly. I can see from your records that you have been with us for a long time and it's lovely to see that the system is still working for you :-)

Rated 5 out of 5 stars

Would highly recommend a cat fence for…

Would highly recommend a cat fence for anyone wanting a safe and easy solution to let their cat outside. It really is everything we wished for- our cat to roam freely in the garden (which he loves) and us to not have to worry. Thank you again cat fence!

August 14, 2020
Unprompted review
Rated 4 out of 5 stars

works for cats

Cannot fault dedication to getting this containment system right for cats but had a few teething problems with the right collars and fobs for the kittens and Siamese. Once set up, the Siamese have not strayed. The Bengal is an escape artiste but she is crossing the wire less and less 12 months on. Customer service is really great and friendly. I would definitely use this company again were I to move. Thanks Dog fence!

July 28, 2020
Unprompted review
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Thanks for the feedback - glad all is going well and things have settled down with the cats and are enjoying their freedom.

Rated 5 out of 5 stars

Friendly trustworthy reliable helpful honest

What more can I say have recommended 3 friends and they have all been really happy as our our dogs 4 Labradors 2 shitzu and a chihuahua and they all wear the collars

July 21, 2020
Unprompted review
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Thank you so much for the feedback it is greatly appreciated.

Rated 5 out of 5 stars

I can only say what a great relief it…

I can only say what a great relief it has been since we had our dog fence installed!! Our 2 very curious and bouncy boxers know exactly where they can and can't go and don't attempt to leave even though some parts of our quarter acre garden has no fence at all.

When I've needed to contact the company to order batteries or replacement bits they couldn't have been more helpful. I would highly recommend this company and their products. Worth every penny!!

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

Best thing for keeping pets safe

Brilliant, I am sure we wouldn’t still have our dog without it. We have had it now for 5 years and he just knows it’s there and doesn’t go anywhere near it.

July 20, 2020
Unprompted review
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Thank you so much - glad all is going well.

Rated 5 out of 5 stars

Safety and Peace of Mind!

Excellent product. Have 2 Border Terriers who specialized in regularly escaping despite our garden being surrounded by a 6ft fence (would dig under or would rely on holes created by badgers/foxes). Since installing the DogFence (3 years ago) we have had no escapes - result is 2 safe dogs and two relieved owners. After 3 years the only thing we have changed are the batteries and the collar strap (clip broke).

July 1, 2020
Unprompted review
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Yes, you have to love the tenacity of a Terrier, they can get through almost anything! So glad that we have been able to keep them safe!

Rated 5 out of 5 stars

Happy with the service

June 29, 2020
Unprompted review
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Thank you for taking the time to offer feedback :-)

Rated 5 out of 5 stars

Excellent service

Excellent service. We have had our dog fence for 5 years and think it is the best purchase we have made - other than our Cocker Spaniel, Billy, of course!

June 24, 2020
Unprompted review
DogWatch Hidden Fences - DogFence Ltd logo

Reply from DogWatch Hidden Fences - DogFence Ltd

Glad we have kept Billy safe - we don;t mind being second best to him!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look