DogWatch Hidden Fences - Houston Reviews 30

TrustScore 1.5 out of 5

1.7

Royal Trace Court 15502, 77429 Cypress, Texas, US


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Rated 5 out of 5 stars

I can’t say enough about how awesome the hidden fence system is, and Jeffry is WONDERFUL to work with. The key is the training. Our energetic yellow lab puppy (now 6 months) caught on quickly- no pr... See more

Company replied

Rated 5 out of 5 stars

This training actually works but owner needs to reinforce the training constantly. My dog, Trouble II a lab, does not even need her collar as sometimes I forget to put it on her in the morning. She... See more

Company replied

Rated 5 out of 5 stars

Although Shadow has been a bit hard-headed about his boundary, the fence has worked very well. Jeffrey is excellent, has returned to make adjustments & suggestions for training, promptly texts or retu... See more

Company replied

Rated 5 out of 5 stars

Wish we had done this years ago! The best investment we have made toward securing and protecting our dogs. Installed in less than a day and after a few short sessions, the dogs knew exactly where the... See more

Company replied


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • Royal Trace Court 15502, 77429, Cypress, Texas, United States

  • 936-218-4131

1.7

Bad

TrustScore 1.5 out of 5

30 reviews

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Rated 5 out of 5 stars

BEST company ever

I would absolutely recommend this company. Outstanding customer service!

February 25, 2019
Unprompted review
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Reply from DogWatch Hidden Fences - Houston

Thanks for the kind words Jennifer. We were happy to meet you and I knew Piper and Mary Lou would do great on the Hidden Fence they are awesome dogs.

Rated 5 out of 5 stars

This has been a great program for my…

This has been a great program for my dog. The customer service is amazing and really takes the time to work through any issues and has he patience to explain everything in detail, even for the 3rd or 4th time.

September 11, 2018
Unprompted review
DogWatch Hidden Fences - Houston logo

Reply from DogWatch Hidden Fences - Houston

You and your family were great to work with! I'm glad you have been happy with our products and customer service, we really enjoyed working with y'all.

Rated 5 out of 5 stars

After using other electric fences

After using other electric fences, we had Dog Watch install theirs in December! Wow, wish we had called them years ago! Our “wild child” of a dog no longer runs out of our yard to bother the neighbors. We can let him out, day or night, without fear of him running off.

August 1, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Houston

We are just glad you found us when you did. I know Zeus is enjoying his freedom! We really enjoyed working with you and Zeus.

Rated 5 out of 5 stars

Great Product

Great Product, money well spent

July 31, 2018
Unprompted review
DogWatch Hidden Fences - Houston logo

Reply from DogWatch Hidden Fences - Houston

Thanks for your comments Derek! I'm glad your are happy with the SmartFence system we installed for Bonnie and Clyde. I really enjoyed the last pictures you texted me of the pups. They are really growing up.

Rated 5 out of 5 stars

Great install and serivice incl follow…

Great install and serivice incl follow up. We could not be more pleased.

July 28, 2018
Unprompted review
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Reply from DogWatch Hidden Fences - Houston

I know Penny and Cairo are having a great time running around their new home. We really enjoyed working with you guys and the pups!

Rated 5 out of 5 stars

Works great

Works great, I have a Black and Tan coonhound with a giant nose for scents and had reservations about whether or not an e fence would work. It does!! Easy training and now my Coonie loves the freedom she has. Jeffrey was so calm, patient and easy to work with and answer questions.

July 26, 2018
Unprompted review
DogWatch Hidden Fences - Houston logo

Reply from DogWatch Hidden Fences - Houston

Thank you for the great comments Barbara! I'm glad Lacey can get out and enjoy that all the great space she has in her yard.

Rated 5 out of 5 stars

I can’t say enough about how awesome…

I can’t say enough about how awesome the hidden fence system is, and Jeffry is WONDERFUL to work with. The key is the training. Our energetic yellow lab puppy (now 6 months) caught on quickly- no problems at all and her collar is set to the lowest setting. She never tests the fence, only occasionally she will not be paying attention and will get a warning- that’s all it takes, she hasn’t needed a correction since we’ve completed training. She loves the freedom of having the whole yard, I LOVE the freedom of not worrying about her being outside.

July 10, 2018
Unprompted review
DogWatch Hidden Fences - Houston logo

Reply from DogWatch Hidden Fences - Houston

Thank you Karen and Don Al! You guys were great to work with and have an awesome pup.

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