DogWatch Hidden Fences - Metro-East Reviews 7

TrustScore 4.5 out of 5

4.3

15 Timber Meadows Pl, 62025 Edwardsville, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service and care from our Local Dog watch Dealer! They are always there to help in any way they can with answering questions and coming out to train or service our fence. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

We cannot say enough great things about this company and their products. They have given our dogs the freedom to enjoy our yard and run the acreage as they should be able to without the fear of them... See more

Rated 5 out of 5 stars

We have needed repairs with our collar and fence (due tour our own carelessness and rogue utility workers). Always helpful and quick!

Rated 5 out of 5 stars

We had our fence installed in the Fall 2018. It could not have been easier. Our dogs, one Siberian Husky and one German Shepard, trained quickly on their own mostly simply with the flags. However, I... See more


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • 15 Timber Meadows Pl, 62025, Edwardsville, IL, United States

  • 618-692-9131

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and care from our…

Excellent service and care from our Local Dog watch Dealer! They are always there to help in any way they can with answering questions and coming out to train or service our fence. Highly recommend them.!!

July 10, 2025
DogWatch Hidden Fences - Metro-East logo

Reply from DogWatch Hidden Fences - Metro-East

Thanks Julie- we appreciate your review, and your business!

Rated 5 out of 5 stars

We cannot say enough great things about…

We cannot say enough great things about this company and their products. They have given our dogs the freedom to enjoy our yard and run the acreage as they should be able to without the fear of them getting into trouble or going where they are not safe. The company is fantastic with training them to the system, answering questions, and customer service overall. They have had to repair the system when we have damaged the line because of construction and were understanding about the damage while quickly coming out to repair the issue. We are so grateful for this company and the ability to keep our dogs safe and in their own yard.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

This fence saved our dogs lives.

We had our fence installed in the Fall 2018. It could not have been easier. Our dogs, one Siberian Husky and one German Shepard, trained quickly on their own mostly simply with the flags. However, I do have a true testament to how well this system works.
Recently one night, we had a coyote sitting in the brush line of the property where the fence borders. Our dogs clearly wanted to go after the coyote. They did not. Even when the coyote then entered our property and our dogs were able to run it off, they still did not break the fence line to chase it. The coyote continued to sit in the brush while our dogs were barking like mad. Thankfully, we were able to run the coyote off without our dogs pursuing. The coyotes tactics are to send in one of their own to lure the dog to follow, which is when the rest of the coyote pack attacks and mauls the dog. In our opinion, having this fence product potentially saved our dogs lives. We are forever grateful. Thank you for making such an awesome product.

June 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, highly recommend. My dogs safely stay in the yard and don’t mind the collars at all.

May 8, 2019
Unprompted review
Rated 5 out of 5 stars

Efficient Service

We have needed repairs with our collar and fence (due tour our own carelessness and rogue utility workers). Always helpful and quick!

March 29, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look