DogWatch Hidden Fences - Puget Sound Reviews 45

TrustScore 5 out of 5

4.8

628 Roberts St, 98272 Monroe, WA, US


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Rated 4 out of 5 stars

Dave was professional and easy to work with. He and Jake installed our system with no hiccups *(after a terrible experience with Invisible Fence Brand). We also saved over $1,000 switching to this sys... See more

Company replied

Rated 5 out of 5 stars

Jim and his crew installed the hidden fence in 3 hours on a 1.2 acre property, on the day they said they would just as agreed. They left the place looking clean and unmolested which is impressive cons... See more

Rated 5 out of 5 stars

Yes, Dog Watch works! Perhaps it is more expensive than the in-store brands but it works, and that is the important thing. It took only one shock from the collar and my dog learned where the boundar... See more

Rated 5 out of 5 stars

Incredible experience start to finish! Dave and team are obvious animal lovers and are genuinely sympathetic to a pet owners emotions. Install was quick and efficient. Great to watch the team train o... See more

Company replied


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • 628 Roberts St, 98272, Monroe, WA, United States

  • 425-417-9125

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

You both were very client oriented and…

You both were very client oriented and reassuring. Alia has adjusted well and our lives are much easier than before you came!
Many Thanks to a Superb Company!

July 23, 2022
Unprompted review
DogWatch Hidden Fences - Puget Sound logo

Reply from DogWatch Hidden Fences - Puget Sound

Sandra & Brent thank you for taking the time to let us know how we did and for trusting us to take care of you and your dog. We enjoyed working with you.

Rated 5 out of 5 stars

What a sense of relief!

What a sense of relief!

No more worry that my dog will get onto the road and be hit by a car! No more muddy paw prints after she explores the creek along the edge of our property!

I did have to set the boundary to 6 feet rather than the 3 feet it was originally set at; had one escape the day after the "fence" was installed but after I up'd the gain she figured it out. Never had another issue.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

I have nothing but praise for the DogWatch team. The installation went without any problems, and my dogs got the idea the first day. The dog with the most problems chasing people has been shocked only once and beeped twice. What a change from before!!! I highly recommend dogWatch of Puget Sound.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

We Did Our Research

We researched all the different underground fence companies and DogWatch was BY FAR the shining star. Not only for their quality but from a cost savings standpoint as well. You'll save hundreds of dollars on the batteries alone with their system (since their batteries last 2 years and other companies last 2 weeks).

David and his team were incredibly professional and fast. Our dog was trained within two days and hasn't jumped over the fence and it's been 6 months.

Do not go with Invisible Fence, it's a marketing company that does half as good of a job as DogWatch. I highly recommend DogWatch.

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

This is a fantastic local company and…

This is a fantastic local company and they did a fantastic job with our dog fence install. I talked to them on mid-week and they installed the fence that Sunday. They were very informative and helpful!

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

We had Dave install the hidden fence on five acres

We had Dave install the hidden fence on 5 acres on Whidbey. I had research several options and even a self instal. Dave did the install and provided the materials for about the same price as me doing it myself.

We have a male and female Great Pyrenees and they learned the boundary almost instantly. I never had to retrain them after Dave walked the perimeter with them.

Unfortunately after having it for a couple of years the male has figured out that it stops shocking if he just keeps running... it does slow him down but if there is a deer or coyotes on the other side he will go through with a yelp as he gets shocked.

We have fitted him with a Whistle Go collar as well so if he does go through I am notified and can track his location.

The female has never left the property since being fitter with the collar.

Dave has been very helpful and responsive both before and after the install and we recommend him with no reservation.

January 19, 2020
Unprompted review
Rated 5 out of 5 stars

Professional and thorough

David was professional, kind and thorough in explaining the system to me and training my dog. I felt very confident and comfortable in the service. My dog has done excellent with the fence and I know David is available if I have questions.

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

Could not have had a better experience

Could not have had a better experience. Our dog was trained by the second day. She is a very spirited black lab who is 2+ yrs old. We have tried training classes, shock collars and she still ran off. It is so nice to be able to keep our doors open in this nice weather and not worry about her.

August 27, 2019
Unprompted review
DogWatch Hidden Fences - Puget Sound logo

Reply from DogWatch Hidden Fences - Puget Sound

Arlene and Cliff,
Thank you for the nice review. Rosie is a ball of energy and we were very happy that we were able to contain her and make your lives much simpler. It's nice to be able to leave the doors open sometimes! It's that way at my house too.

Rated 5 out of 5 stars

Dave and team are obvious animal lovers…

Incredible experience start to finish! Dave and team are obvious animal lovers and are genuinely sympathetic to a pet owners emotions. Install was quick and efficient. Great to watch the team train our 15wk old lab, a lot of love from Mike, Jake and Dave! Dave was prompt to address our concerns after install, providing guidance and additional human training. Our pup is now 5 months and loves her extended yard. We would highly recommend to anyone considering a containment fence for their dog.

July 29, 2019
Unprompted review
DogWatch Hidden Fences - Puget Sound logo

Reply from DogWatch Hidden Fences - Puget Sound

Jamie and Craig,
We had a great time installing your fence and training Nori. Jake is particularly happy because he doesn't get mentioned all that often....and he should, for all the fine work that he does. Thank you for your nice words and your business. We appreciate it!

Rated 5 out of 5 stars

It’s so nice to have people show up on…

It’s so nice to have people show up on time explaining the process. They also took care of the landscaping as not to destroy any of the plants and finished early. We have had the system for a few months and our dog is now fully trained. The staff explained all the equipment and if any issue call. I have complete confidence with what we bought so if you need a fence for your pets they are your go to company. Lastly the pricing for our system was half of other companies.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

The guys coming to install the system…

The guys coming to install the system were great. They finished their work very fast and their step by step explanation was clear and complete. My golden retriever is doing great with the collar, but I am still trying to get my beagle to walk the area without fear because he´s pretty scared.
I am thinking of getting an additional collar for my new pup, an Irish setter.

May 6, 2019
Unprompted review
Rated 5 out of 5 stars

Other reviews looked good

Other reviews looked good, so I thought we'd take a chance with them. Dave came over and walked the property and we talked for a while. He came about a week later for the install and training session. It all went perfectly smoothly and withing 2 days, our roaming dog was staying on our property. It has been the best thing we have done for several years of dealing with a dog who likes to wander. Dave and his crew are the best! A real class act and a super nice guy. Highly recommend with no reservations!

May 6, 2019
Unprompted review
Rated 5 out of 5 stars

Dave was very friendly and patient as…

Dave was very friendly and patient as we decided where we wanted the fence. He is knowledgeable about the product and the finished product looks great. I recommend Dave for his patience, professionalism and his no pressure approach.

April 29, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic System and Service

Dave and Jake with DogWatch were fantastic! We'd previously had lots of issues with our past hidden fence providers (Invisible Fence and PetStop), both with their systems and poor customer service. Our dogs collars on the old system started having lots of issues and simply stopped working all together. We called DogWatch, Dave and Jake came out within a couple days, switched our system over in a timely manner, provided new collars, and reiterated the training to ensure our dogs stay safe. Their customer service was leaps and bounds above the other providers and it's clear they really know what they are doing and care deeply about dogs. Can't recommend them enough!

April 9, 2019
Unprompted review
DogWatch Hidden Fences - Puget Sound logo

Reply from DogWatch Hidden Fences - Puget Sound

Thank you Katie. We are glad that we were able to help you get what you needed, finally.
It's been great working with you and Christian!
Take care.

Rated 5 out of 5 stars

Dogs learned fast

Dogs learned fast and they respect the "fence" and have not had a dog take off yet. Super easy install by great people at Dogwatch with great training,

February 19, 2019
Unprompted review
DogWatch Hidden Fences - Puget Sound logo

Reply from DogWatch Hidden Fences - Puget Sound

Keith,
Thank you for letting us take care of you. And, thank you for the coffee! We appreciate it!

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