The entire process, from Bob explaining the system to Aileen scheduling and Jonny installing and training, has been an extremely positive experience. They were easy to work with and made scheduling ch... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aileen is very friendly, responsive and helpful. I had a new collar, a replacement collar, and some new yard flags in one day.
Bob and Aileen awesome to do business with! They provide straight forward what you will need from what you tell them you are needing. They didn’t pressure us into any other products, unless we had ce... See more
the hidden fence system was exactly what our dogs needed! not only did it give them the freedom and range to burn off some excess energy, but it has helped us work through some seperation anxiety issu... See more
Company details
Written by the company
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
Contact info
779 County Highway 5, 13825, Otego, NY, United States
- 607-988-2746
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They made me feel comfortable and …
They made me feel comfortable and confident. Very knowledgeable and polite. I absolutely love dog watch fencing. Best thing I ever did!
January 31, 2018
Unprompted review
There are not enough stars.....I cannot …
There are not enough stars.....I cannot say enough about the product...but the people that train and service are priceless!!!!!
January 30, 2018
Unprompted review
They did exactly what they said they'd …
They did exactly what they said they'd do, for the price they quoted, and when they'd do it. It was a pleasure working with them.
January 29, 2018
Unprompted review
Quick response time
Quick response time. Plus great service and knowledgeable and especially very honest.
January 29, 2018
Unprompted review
Great friendly service
I have been going business with Bob for many years and I am very happy with the service that is provided me over the years. On the Where occasions I have had trouble with my invisible fence, he was here within 24 hours to fix my problem. He’s always been great
January 26, 2018
Unprompted review
Love
Love, love our dogwatch system.....My two Jack Russell's are vey respectful of the boundaries, however the older female has figured out how to get around the boundary by doubling back around our deck....she is sneaky, but we always catch her in the act!!!!
I would highly recommend this to one and all!!!!
January 25, 2018
Unprompted review
Absolutely great people to work with …
Absolutely great people to work with and very knowledgeable!!
January 22, 2018
Unprompted review
Bob and Aileen awesome to do business …
Bob and Aileen awesome to do business with! They provide straight forward what you will need from what you tell them you are needing. They didn’t pressure us into any other products, unless we had certain questions about preventative measures. They travel far and wide to cover an extreme amount of territory , so you may have to wait a little bit for them to get to you, but they are on top of servicing all your needs for your pets!
January 22, 2018
Unprompted review
Phenomenal people
Phenomenal people! Truly love what they do and care for the well-being of your pets. I don't usually comment on a business unless I feel they go above and beyond, and that's just what they've done for our family. You won't regret doing business with them!
January 17, 2018
Unprompted review
Great people
Great people. Great product. Had some problems with how the lines were buried and my dog being a stubborn bloodhound and Bob and Aileen were AMAZING to deal with when problems arose. Customers are treated like royalty and it shows.
January 17, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.