We were approved by Grant the sales rep for Rayleigh and from start to finish he was very knowledgeable and efficient in his work. We were not looking to change from our sumup but Grant pointed out th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
8 community pharmacies, 10 terminals. No issues, impeccable service, have delivered systems to us with days notice in some instances and have worked relentlessly hard. Customer service level l... See more
Company replied
We recently switched to Dojo and the difference it’s made to our business has been amazing. Owen Toller made the whole setup process simple and stress-free, always on hand to help with any questions... See more
Company replied
Luke from DOJO was excellent. What a difference from our previous supplier. Great rates, First class terminals. Easy and simple App next day payment. We should have changed earlier, I cant recommen... See more
Company replied
Company details
Written by the company
Accept card payments and get your money fast with Dojo. Our tools and services help business owners focus on achieving their goals. Take payments face-to-face, over the phone or online with our virtual terminal and manage and measure your transactions with the Dojo app.
Contact info
The Brunel Building, 2 Canalside Walk, W2 1DG, London, United Kingdom
- 0800 044 3550
- support@dojo.tech
- dojo.tech
4.2
Great
6K reviews
Asks customers to review
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Pete the guy who talked me through…
Pete the guy who talked me through everything
And the app is great
August 3, 2026
Reply from Dojo
We are so glad you had a positive experience and found our app helpful. We appreciate your kind words!
Great customer support
Great customer support. Dojo rep Liam is very helpful and knowledgeable ..
July 1, 2026
Reply from Dojo
Thank you for your fantastic five-star review! We're so pleased to hear about the great customer support you received and that our representative was helpful and knowledgeable!
Reply from Dojo
Thanks for your five-star feedback! We're happy to hear that our team was able to help you with ease. We appreciate you choosing Dojo!
Brilliant service provided payments are…
Brilliant service provided payments are very quick
August 3, 2026
Reply from Dojo
Thanks for your wonderful five-star review! We're thrilled to hear that you're happy with our service and the speed of payments. We appreciate you choosing us!
Reply from Dojo
Thanks for bringing this to our attention. We'd love to discuss this in more detail, so we've tried to reach you this morning. Unfortunately, we couldn't get through, but we will try again tomorrow!
Disappointing
The new app is a classic example of fixing something that isn't broke and a new app being forced on customers before its been properly road tested
Whoever designed it has clearly never run a business. We all know that apps have to be updated from time to time but this 'upgrade' is a waste of everybody's time
August 5, 2026
Unprompted review
Reply from Dojo
Hi Martin, thank you for bringing this to our attention. We want to look into this as a priority, so we have requested your contact information. Please respond with your details, and we'll reach out.
Reply from Dojo
Thank you for the five-star review! It's great to hear that the setup was smooth. Thank you for the recommendation!
Excellent service from John Garner
We have dealt with John Garner, the representative of the company before. He is highly efficient, supportive and the after sales - which is most important to us - has always been superb.
August 1, 2026
Reply from Dojo
Thank you for the lovely five-star feedback! We are so pleased to hear about the wonderful support you have received from John. Welcome to Dojo!
sent wrong machines many phone calls to…
sent wrong machines many phone calls to resolve situation still have problems great staff typical large company incompetence every process has flaws and falls over
July 31, 2026
Reply from Dojo
Hi, thank you for bringing this to our attention. We'd love to chat about this in more detail, so we've tried to reach you this morning. We weren't able to get through today, so we'll try again tomorrow.
Reply from Dojo
Thank you for the five-star review! It's great to hear you are pleased with our service. Thank you for choosing Dojo!
Reply from Dojo
Hi, thank you for bringing this to our attention. We want to look into this as a priority, so we have tried to reach out to you today. Unfortunately, we were unable to get through, but we'll try again tomorrow.
Delay in the payment of money
The money paid into the business account is taken too longer before it could reflect in the account the second day, due to this, it's affecting the new businesses(mostly small scale) to purchase ontime with the money, because it been delayed.
July 31, 2026
Reply from Dojo
Hi, thanks for taking the time to speak with us today! It was great to hear your transfers were received on time and resolve all of your outstanding queries. If you need anything else, please don't hesitate to reach out on 0800 044 3550.
Great customer service from Rebecca…
Great customer service from Rebecca and the call centre.very efficient and quick machine.
July 30, 2026
Reply from Dojo
Hi Rajivkumar, thanks for your five-star review! We're delighted to hear about the great service you received from Rebecca. Thanks for choosing Dojo!
Fantastic
Fantastic, easy set up, customer service was amazing, WOW! Highly recommend in every way.
July 30, 2026
Reply from Dojo
Hi, thanks for your fantastic five-star review! We are thrilled to hear that your setup was easy and that our customer service exceeded your expectations. Thanks for the recommendation!
Reply from Dojo
Hi, thanks for your five-star review! We are truly delighted to hear that you had such a positive experience with our service. Thanks for choosing Dojo!
Love the simplicity of tracking…
Love the simplicity of tracking payments and knowing exactly how much is coming in and going out and of course great price too.
July 30, 2026
Reply from Dojo
Hi Phelan, thanks for your five-star review! We're so happy to hear our payment tracking and pricing are working well for you. Thanks for choosing Dojo!
Due to unforeseen health circumstances
Due to unforeseen health circumstances, I wasn’t able to proceed with my account with Dojo. I was expecting the process of closing the account to be quite stressful, but Ryan from Customer Service was incredibly kind, understanding and helpful throughout. He took away so much of the pressure and made what I thought would be a difficult process incredibly straightforward.
I’m very grateful for his support and couldn’t have asked for a better customer service experience. Thank you, Ryan!
July 31, 2026
Unprompted review
Reply from Dojo
Hi Tara, thanks for the five-star review! We are truly grateful for your kind words and appreciate you taking the time to share your experience. We understand that navigating difficult circumstances can be challenging, and we are so pleased to hear that Ryan provided the support you needed during the account closure process. Wishing you the best of luck in the future!
No comment to make as system has not…
No comment to make as system has not been used, as yet.
July 23, 2026
Reply from Dojo
Hi Brian, thanks for your review! Please don't hesitate to reach out on 0800 044 3550 if you need anything. Welcome to Dojo!
Reply from Dojo
Hi Akram, thanks for your positive review! We're pleased to hear how much you're enjoying our service. Thanks for choosing Dojo!
Reply from Dojo
Hi, thanks for your five-star feedback! It's great to hear about the amazing service you've received from Lawrence. Welcome to Dojo!
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