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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often noting that it delivers a natural-looking tan and is effective. Many appreciate the pleasant taste of the drops, finding them superior to other brands they've tried. Reviewers also mention the convenience of the product and its ability to provide a tan without sun exposure or the typical self-tanner odor. However, some people were dissatisfied with the delivery service, reporting that their orders took longer to arrive than expected, with some experiencing significant delays or even not receiving their products at all. There are also mixed opinions regarding the value for money, as some customers felt the product did not work for them despite consistent use, leading to a perception of wasted money.

What people talk about most

Product

Users describe positive interactions with the product, often praising its taste and effectiveness. Many... See more

Quality

Consumers generally find the product quality to be positive, with many praising its effectiveness in... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise quick delivery, easy ordering,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers report that... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Many consumers express disappointment, stating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First delivery seemed to take ages to arrive but second was much faster. Also impressed that I received an email asking if I wanted to continue with the subscription before it was despatched. I've o... See more

Rated 4 out of 5 stars

I had ordered this before and it took along time to make any difference colour wise .Finally its working I have had cancer and have to stay out of the sun Being Scotland with fair skin and red... See more

Rated 4 out of 5 stars

It’s early days yet been using to help me get a good base tan . Currently using sunbed to aid too , but it really does seem to working as people have commented how much I seem to be tanning. So will d... See more

Rated 4 out of 5 stars

It did take a while to come although it stated delivery was fast but I appreciate you emailed me to make sure the product eventually arrived and gave me a discount on my next purchase. For this I thin... See more


Company details

  1. Beauty Product Supplier

Written by the company

DolceLove is a tanning drops brand built for people who want a real, natural-looking glow without sunbeds, streaks, or fake tan messing up their bedsheets. Our drinkable Tan Drops work from within using carefully chosen ingredients that support your skin's natural tanning process gradually over time, no harsh chemicals and no melanotan involved. We're not going to pretend we got everything right from day one because we didn't. Over the past 6+ months we've put a lot of work into improving every part of the brand based on honest feedback from our customers. The formula has been completely reworked with a stronger dosage and the ingredients we knew were missing, so it actually delivers results without needing sun exposure to back it up. We've also launched new flavours that genuinely taste good, strawberry, peach mango and our reformulated watermelon are the current line up. One of the biggest lessons we learned is that real results take time. After running surveys with our own customers, we found that visible changes start showing up around the 1 to 1.5 month mark, with the best results around 3 to 4 months. We've updated our entire website to reflect this honestly because the last thing we want is to mislead anyone with unrealistic timelines. On the support side, we've grown our team and made sure every email is replied to within 24 hours by an actual human. Our only active support email is support@dolcelove.co We ship worldwide and we're still learning, still improving, still listening. If you've been burned by the tanning drop space before, we get it, that's exactly why we're trying to do things differently.


Contact info

3.7

Average

TrustScore 3.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received in a decent time

Update i definitely see a difference in slight tan when I wasn't in the sun was slight but noticeable,, however I decided to go for a sun bed for 6 mins only 1 occasion and noticed a huge difference ans 2 other days I was out for the day in 17 degree sun and again caught the sun so much more than I usually do , so 100% will be rebuying as a huge difference when just casually out in normal sun brilliant product I love it

Received in a decent time, very well packed and don't taste horrible thank god , have only been using a couple of days so yet to see a tan but thats to be expected in the short time I've used them , but so far no complaints this will be am absolute game changer if I get a good glow up

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Dont answer live chat or emails tried…

Dont answer live chat or emails tried to cancel within the 12 hours but heard nothing back.
Bad customer service so products are probably the same

Your response says everything if this is how you talk to customers. If you had replied I would not have needed to keep sending messages and emails and surely my first message would not have gone into spam

April 1, 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Lindsay,

It's because you've been spamming with emails n messages which is why they all went into the spam list.

It clearly states 24 hours on the website for someone to get back to you, and you may get a fast response on live chat if there's anyone available.

But because we do have people like you booming with a bunch of emails it's harder for us to filter and get back to everyone on time.

Next time before you want to buy something open your eyes. On the product website, everything is mentioned there.

Rated 1 out of 5 stars

Waste of money

Bought the Milano Tanning Drops and they have had zero effect and they have a no return policy.
Have nearly finished the second bottle and it's been a complete waste of time and money.
Do not bother with them.

March 27, 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Jo,

Please send us an email at info@dolcelove.co if you have any issues with your order. Our team is more than happy to assist you!

As per our policy, we do not offer returns but it states that we do refund customers depending on the concerns.

Rated 5 out of 5 stars

Just received and my order m and I am…

Just received and my order m and I am in love 🥰💛 highly recommend. Don’t think twice and buy it!!!

March 21, 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Customer,

Thank you for your feedback!

We are glad that you are happy with the purchase.

Rated 5 out of 5 stars

Genuine product

Genuine product. Surprisely great results. Must try!!

March 18, 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Hi Sunnie,

We appreciate your feedback.

Rated 5 out of 5 stars

The product arrived on time

The product arrived on time, the packaging feels nice and the tan drops works, only tried for 1 week and slowly I see a gradual tan. I'm satisfied!

March 6, 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Customer,

Thank you for your review.

Show reviews in all languages. (125 reviews)

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