Ordered gifts for my daughter’s birthday. No conformation email, no communication at all. Still not received order 11 days later so too late for her birthday. Shambles
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Just absolutely stunning for Girls women's cosmetic storage every single space for every product best idea iv seen the lady that does this so lovely responded to all enquiries 5 star seller there’s... See more
One item arrived on time but second order was cancelled without any explanation
Cancelled my order for absolutely no reason , all I saw was a refund in my account. You didn't send out a courtesy email to say why or if there was an issue . I have messaged several times with no res... See more
Company details
Written by the company
We believe a clean and relaxing space is essential to consistently create beauty. Our Doll Club Makeup organisers and accessories are the ideal minimal addition to your Vanity Desk. Get ready to be obsessed!
Contact info
United Kingdom
- ukdollclub@gmail.com
- doll-club.co.uk
2.6
Poor
61 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Finally something in the UK for the Alex draws!!
I can not tell you how long I have been looking for something that fits into my Alex draws! I have 3 draws. One 9 drawer and two 5 draws. I purchased 3 trays for my 9 draw unit and they fit perfectly! I recently purchased some more for my 5 draws and can’t wait for them to arrive! I finally have something that will keep my draws organised! Thank you so much doll club!!
April 17, 2024
Perfect
Very good quality, well packaged, fit exactly as stated. My stuff looks way more organised! Definitely recommend. Also very quick delivery!
February 18, 2024
Awful Customer Service
I ordered a drawer insert, delivery was quick and the product decent quality…delightful. However, within an hour of delivery I contacted them via their website chat and also emailed to advise I had ordered the incorrect item, wanted to arrange a return with the intention of then ordering the correct insert. In the last 10 days, I’ve so far sent 3 emails, and 5 different messages on their chat service to initiate the returns process and received no response!!
For the value of these items, I’d recommend you spend your money elsewhere with a small business who appreciates custom in this current climate and delivers customer service that is deserved!
January 28, 2024
Fantastic products and fast postage xx
January 12, 2024
scam did not recieve my order DO NOT…
scam did not recieve my order DO NOT BUY unless you want to spend £80 for thin air
November 28, 2023
Alex 5 draw inserts
Was worried initially it may be a scam website but 💯 genuine! Inserts are pricey but fantastic quality arrived quickly look fab in alex 5 draw
August 23, 2023
Really quick delivery and fits perfectly
Really quick delivery and the organiser fitted perfectly in my IKEA Alex drawers.
August 9, 2023
Reply from Doll Club
Hi lovely! Could you please reach out to us at ukdollclub@gmail.com and give us some more information so we help you out? Much appreciated, thank you!
Arrived sooner than expected
Arrived sooner than expected. Packaged very well and received intact. Very pretty packaging. I love being able to protect my finer brushes from dust.
June 30, 2023
Customer service was amazing!
June 14, 2023
Really happy with the quality and the…
Really happy with the quality and the design of the brush holder. excellent postage and packing too
June 11, 2023
Unprompted review
Great service all round
Great service all round, extremely happy with purchase - the brushes holder which I ordered for myself but already got this in mind for Christmas presents. Well packaged and reliable delivery service.
May 26, 2023
One of a kind & exceptional
I have ordered a few times now from Doll Club and always been super happy with their products. Since they released their Alex 5 drawer version, I had to get my pre-order in straight away. Super happy as always and everything fits perfectly. Sizes are fab for all my products and needs. Don’t hesitate, buy now! There are no other companies in the UK that can offer these!
May 22, 2023
Unprompted review
Lovely product and fast shipping
Lovely product and fast shipping! Box is beautifully wrapped and love how many brushes it holds!
March 31, 2023
Unprompted review
Brilliant product !!
Brilliant product !!! I brought Acrylic Makeup Brush Holder With Lid and it’s absolutely wonderful!!! Good quality as well, I am just in love with the product !!! I will definitely recommend you to everyone!!! Thank you so much for your devotion in delivering good quality and also for your hard work !!! 🤗🤗🤗
March 16, 2023
Amazing customer service and love the…
Amazing customer service and love the products I ordered! Will definitely be ordering again!!
February 20, 2023
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