Dollar Tree Reviews 636

The female at checkout was unprofessional and quite rude. She did not handle the glass items with care. After which, my daughter asked her for an extra bag in order to wrap the glass candles herself. This individual basically threw the bag at my daughter. Totally unacceptable! I'm not certain I will return to the DOLLAR TREE located in Atlanta, Georgia at the Greenbriar Mall.

They just put a new Dollar store in Westchase Fl. For the first month everything was full and neat. Now it looks like all the stores. Shelves empty and the store is a mess. They should have never put this store in Westchase. Bad for the area, another store that's just a mess.

I visited store 430 in Columbia SC today in search for Stackable Santa Christmas Tree and gift boxes. Shantel and Fred were amazing. They just received the truck and the stackables were at the back of the merchandise but the crawled to the back and found them for me and was just as excited as I was. They displayed the BEST customer experience I’ve had in a long time. Fantaisha the cashier was so happy to see me happy. Definitely would shop there again .

Truman Arkansas has a new store Manager Mickey Miller- She is turning that store around. She has her crew all focused on cleanliness, customer service, and organization at the store. I can't wait to see the store in a few weeks with what they are doing- Wish the other dollar trees would do the same.

The Dollar Tree in Groton Massachusetts is without a dough the most organized and cleanest one I have ever been to. The manager Dianna and all of the employees are an example for any Dollar Tree or in fact
any business to follow.

I terribly upset about the company changing the store which was always a great escape and resolution for families to regular price store, but still claiming it under "dollar tree" store which is not anymore matching the name of the company. If you changing the prices of your merchandise, you should better change the name of your services.
It was upsetting and disturbing.
No concerns about your working staff, they are always pleasant and tolerating well verbal concerns of customers like me.

DOLLAR TREE HAS NO CONSISTANCY FROM STORE TO STORE THEY HAVENT ANY GOOD MANAGEMENT TO LEAD EMPLOYEEES FOR BETTER SERVICE FASTER PACE YOU CANT EVER RELY ON WHAT PRODUCTS THEYLL HAVR NO PRODUCT CONSISTANCY SHELVES ARE BARREN THEY COULD ADD MORE CLEANING PRODUCTS CUT DOWN ON DOWNRIGHT JUNK THEY SELL NO WONDER THEY HAVING FINANCIAL PROBLEMS THEY NEED FRESH BUYERS AWARE OF CUSTOMERS NEEDS AND WHATS TRENDIN THEY NEED TO KEEP SHELVES STOCKED LOOKS AS THOUGJ THERE HALF IN BUSINESS AND NOT SERIOUS ABOUT WHAT THERE SELLING WAKE UP DOLLAR TREE REPLACE YOUR BUYERS

I had a Very bad experience today with an employee named Ryan Schultz. He approaches me and tells me he called the police on me because of my dog. It's a Service animal and was in full uniform. He is protected by Federal Law and can go anywhere with me and into any facility of any kind at any time for any reason. We will see what the Lawyers at the Veterans Affairs thinks about that.

I visited store 7910 in Mobile Alabama, cashier name say Andrea. I requested bag separately items like the person did b4 I an she wouldn't do it for me an reply she wasn't required to bag separately. Don't no if it was because I wasn't the same color as the lady b4 I but I was insulted by this event an will never go in that store again

Nasty People store manager in the office in Facebook this is not good

There are 3 Dollar Tree stores within a couple of miles near me, but the best one by far is in the Airport Plaza on the corner of Airport Road and Post Road. I am always finding new items, and the brand-name items like Colgate toothpaste save me lots of money. Heidi, the Manager, is always friendly and kind, as are the other employees. If I could, I'd give this store 6 stars!

We placed an order online and only option was pick up at the store. When we got back from picking up product we realized we were sent the wrong item. When we contacted HQ, we were told to take the product back to the store for a refund. When we got to store the store manager was VERY NASTY, would not hear us out whatsoever. The store manager stated she cannot do a refund only exchange and that we couldn't do exchange for a product she did not have. Told us to take items we were trying to return and leave her store. I tried speaking with her over the phone, she refused to speak to me. Told my co-worker that she wasn't going to speak to me any longer due to my nasty attitude. All I was doing was giving back the same energy I was getting from her. I heard her tell my co-worker to leave the store and was very loud about it instead of trying to correct the issue and make it right for the customer. We were treated like if were trash, kept stating to leave the store. When asked for her name as I wanted to report this to Corporate she refused to give us her name, just kept yelling at my co-worker to leave the store. This was so humiliating to be treated like this in front of other customers at the shop. When I told her that they gave us wrong product she immediately got defensive and started being unprofessional with myself over the phone. We are in the retail business & ALWAYS try to find a solution, hear out the customer specially if we as a company made a mistake instead we were treated like a nuisance and made us feel worthless. She then stated that she did not make this mistake that it was corporate, I told her that she as an employee & manager for Dollar Tree company so when I state "you guys gave us the wrong product" I was referring to Dollar Tree not her directly. After that she refused to speak to me, handed phone over to my co-worker & told him that she wasn't going to speak to me any longer due to my "Nasty attitude" & started kicking out my co-worker.

There is a cashier named Kelly at the Elyria, Ohio location on Cleveland Street who is rude and confrontational every time she rings me up. She does not say hello and when I ask her questions she treats me like dirt with her response and attitude. I have complained to store management and nothing changes.

The store manager of Dollar tree in Newburgh on Route 300 is very unpleasant and unprofessional. She is always yelling at customers. Very bossy.
I will not shop at this location any longer. I use to spend hundreds of dollars monthly in this store. I am fed up.

The inconsistent rules regarding the sale of gift cards. Not training new employees to activate gift cards, or do proper returns of all kinds. Lack of organization thru out most stores. Not being courteous to customers is common due to under staffing.

I was hired of by these people but the original manager wasn't there for weeks who hired me during the whole time people warned or hinted about her abrasive and abusive Behavior and narcissistic methods of making people follow specific rules at convenient times. The manager that was there was attentive and very good with employees but had no knowledge of how the previous manager was running the store. Immediately upon her return she blindsided me with her tactical complaints. She obviously did not like me and was looking to get rid of me right off the bat only a couple days later I was written up for a low box count on a truck day even though there was leniency for the many hours the truck takes to complete not to mention the lack of space in an unorganized mess that they think they can work with. They're dirty The shevles are dirty the back room is a disaster area the break room was inaccessible They blame other workers for problems that others create to fit the narrative or image. Be careful out there

When I got into line for check out there were three customers ahead of me. A guy worked there (a younger guy with black hair) and he looked at the line and walked towards the back of the store. A few moments later after a couple more customers came up behind me he walked up and seen the line and walked to the back again. (This is when the manager came from the office to the cash register). When Rita was checking me out (very nice) he walked towards the office and she asked him was he working on a register. He said something like he didn’t know so a customer told him there was a line and he said that wasn’t his problem. I was so mad so I said loudly and he’s rude on top of it. I told all the customers to do a survey and I walked out of the store. Oh there were two managers in the office talking the ENTIRE TIME! An older lady went to the first register and opened it I’m not sure what she did but I heard a money tray was she too returned to the office and continued talking with the other manager while the employee was walking around doing nothing. It doesn’t seem like anyone wanted their job but Rita.

Dollar tree used to be cost effective be, but that .25 adds 1.00 to every four products. And to add insult to injury, the sizes are shrinking, beyond ridiculous. Never thought I would say this, but Walmart is much cheaper. More egregious, shelf space for 1.25 products shrinking, to make way for $3,5 and up, chinese garbage. The only reason I go, is because it's the only place I can find coralite pain patches, at decent price, but even they have changed the formula, to the point that they aren't as effective as they use to be

my biggest complaint is this not being able to take your purchases out in a cart, they have these poles on them so you can't take them out the door. I can understand why, several reasons am sure, but us older people cannot carry some of these items out, such as laundry soap, water, etc., and there is no one to take them out to our car. I don't go as often as I would because of this. Also, as to being a crafty person, my two stores don't carry near the things I see made from their merchandise as shown on sites on Facebook. I would think, they would be striving more since 99 cent store closed it doors.

The sales associate at my particular Dollar tree in Port St Lucie on US1. She was an angel for me today. Her name is emmanuela and she was so kind to bring my bags out for me. so I can make it out to the car. I just had hip replacement two weeks ago and I'm not even supposed to be driving or walking around as much as I did.