Dolly and Dotty Reviews 

7,953
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality and gorgeous patterns of the dresses, noting that the soft fabrics feel comfortable, wash exceptionally well, and maintain their vibrant appearance over years of wear. Many people also highlight the accurate sizing and stunning vintage designs that consistently make them feel confident and attract wonderful compliments from strangers. Consumers are equally impressed by the remarkably fast shipping times and the extremely helpful, responsive approach of the support team whenever assistance is required. Shoppers regularly mention that orders arrive promptly and that any questions or returns are handled efficiently and pleasantly by friendly staff.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the exceptional... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully made garments and durable,... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is simple and... See more

Customer service

Consumers find customer service to be positive, highlighting extremely helpful staff who respond quickly to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items are shipped the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company has made me feel special and appreciated they go Over and above to help and they were brilliant when I ordered an incorrect size and posted the new dress to me almost straight away. I w... See more

Rated 5 out of 5 stars

I've nearly thirty items from here and I've never had a bad experience.I wear their dresses daily because they're eye catching,comfortable and easy to wash.The material stays the same,wash after wash.... See more

Rated 5 out of 5 stars

I've bought dozens of dresses from here over the years and loved every single one. Several of them are years old and still look as good as they day they arrived, and I don't think any other brand gets... See more

Rated 5 out of 5 stars

Bought a beautiful Dress and could not believe how well it was made, the finish was from a vintage era .And the material is beautiful. I did have a concern with the colour and contacted customer ser... See more


Company details

  1. Women's Clothing Store
  2. also in
  3. Dance Store
  4. Fashion Accessories Store
  5. Headwear Store

Written by the company

Here at Dolly and Dotty we are obsessed with all things vintage, our beautiful collection captures the spirit of 1950’s Rockabilly girls!


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(7,953)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dolly and Dotty are amazing

Dolly and Dotty are amazing. Great value for money, the clothes are fantastic looking and hard wearing. I wear mine everyday and also have some for special occasions. I am usually stopped and complimented on my dresses and always recommend Dolly and Dotty.

The customer service is fantastic, lovely people who are very helpful. Fast and efficient delivery and always look forward to receiving my orders. The clothes are true to size. I cannot recommend this company enough.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Bridesmaid dresses

Brilliant communication prior to ordering as I needed advice on picking the best dresses for my bridesmaids. Delivery was super quick, I ordered the dresses on a Saturday night and they arrived within a couple of days. The quality of the dresses is amazing and they look beautiful.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous dress

Ordered the Amanda dress in the panda design. Stunning dress but needed a size smaller at short notice and Maria was so helpful. Absolutely love the dress and can't wait to wear it tomorrow! So comfortable, stylish and fun. Love the designs. Which Amanda will I be buying next is the question! Oh and added bonus of pockets too. You won't regret buying any Amanda dress ! Thank you Dolly and Dotty

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service, garments are great quality and the choices are vast. I love them, looking at the pictures doesn’t do them justice.

I was kept informed on delivery and really pleased with all my purchases.

July 29, 2024
Unprompted review
Rated 4 out of 5 stars

Good service, just be aware of customs charges to EU

Bought a dress for my daughter and delivery and messaging was great, however, I’ve just been charged for Customs charges as UK now outside of EU. We were not aware of this and when it was raised, D&D were very proactive in communicating with us and ended up being happy with the explanation and outcome. Thanks

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Poor awareness of clientele and social issues

The Company put out an Instagram post featuring Wallis Simpson with a somewhat infamous and insensitive quote. They've since deleted the post and have yet to apologise or respond to my complaint. They've lost a loyal customer until they put this right.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly customer support and fast delivery!

The customer support is incredibly friendly, committed, and exceptionally helpful. The order processing was seamless, and my package was delivered from the UK to Germany within a week.

The dresses are adorable with unique designs (such as little ducks or giraffes wearing hats), perfect for any occasion. They are also high quality and reasonably priced.

I am extremely impressed with the wonderful dresses, the lovely customer support, and the excellent shipping experience.

I am already excited about placing my next order!

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful clothes, wonderful service.

The clothes are amazing quality. The service was fast and everything arrived safe and sound. I decided to return 2 items as they didn't quite work for my body type and that was really smooth and the refund was issued promptly.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous dresses

My wife has been searching for ages for dresses like dolly and dotty have . She ordered a dress and petticoat and there a perfect fit . She is now going to re-order .. fabulous shop …

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing variety

Amazing variety. Lovely styles, different and unique patterns.
My dress is absolutely amazing I am over the moon with my purchase and can't wait to wear it to my event.
It's light and soft and is amazingly comfortable.

I definitely recommend visiting their website if you are looking for something beautiful and unique!

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful designs and excellent service!

I have only recently discovered Dolly and Dotty and am absolutely delighted with both the range of beautiful dresses and the outstanding customer service. I ordered two lovely Billie dresses in a size 14, realised they were a little too large for me, and sent them back to exchange for size twelves, mentioning I had a reunion of friends coming up in a few days, for which I would love to wear one of the dresses. The turnaround was impressively fast, via courier, with the new sizes arriving in perfect time. My sea turtle dress had its first outing on Saturday (much admired!). Thank you so much to Maria and the team - I will definitely be purchasing from you again as soon as possible!

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

The Perfect Dress 👗

Having searched high and low for the 'right' dress, I was so pleased to have discovered Dolly and Dotty with their huge selection of lovely dresses! I quickly ordered my choice of dress and was so pleased with the swift delivery. I queried if I could change it for the next size down as I'm sort of between sizes and was thrilled when Maria said she would send it out. Again the delivery was so quick. I would like to thank Dolly and Dotty for a fantastic dress, it's perfect and thank them for a brilliant website and service!

July 6, 2024
Unprompted review
Rated 4 out of 5 stars

Unusual prints, beautiful styles

I have a few dresses from this company and they are really beautiful and fit perfectly. The only criticism I have is the thickness of the fabric - it's quite heavy for summer. I will be ordering more from them.

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love my dresses from dolly…

I absolutely love my dresses from dolly & dotty
I look and feel amazing in them all
My sister is now buying them and we keep getting the same dresses we now have to check what we are wearing. Comfortable & great quality 👌

July 4, 2024
Unprompted review

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