Dollylace Reviews 

22
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have fibromyalgia and thousands of women that have this would really like something like this so we can wear a bra and not hurt. I’ll try mine when it comes and if it is comfortable and not hurt, I... See more

Rated 1 out of 5 stars

#1 it took an extremely long time to receive my purchase. Ordered April 25th, not shipped until April 30th, not received until May 16. WAY TOO LONG. AND, when I received it, I can't even get it on wit... See more

Company replied

Rated 5 out of 5 stars

Your bras are life changing for me. They provide support, comfort, and a wrap-around feeling that helps me forget I have a bra on at all. Many thanks for this innovative design.


Contact info

4.1

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
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1-star

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4.1

All reviews

(22)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have fibromyalgia and thousands of…

I have fibromyalgia and thousands of women that have this would really like something like this so we can wear a bra and not hurt. I’ll try mine when it comes and if it is comfortable and not hurt, I will spread the word on our fibromyalgia forums to let them know about this bra.

January 24, 2026
Unprompted review
Rated 4 out of 5 stars

It is a beautiful bra

It is a beautiful bra, I love the design. They are not easy to order, sizing is not good. I am a size 6-8 and a large is way to tight. I need to return it for an XL, in what world is medium size girl a XL, I hope XL fits!

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Your bras are life changing for me

Your bras are life changing for me. They provide support, comfort, and a wrap-around feeling that helps me forget I have a bra on at all. Many thanks for this innovative design.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Best bra purchase

It didn’t take long to get the bras, and once I got them and tried them on, they exceeded my expectations! They fit great abd are very comfortable.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Best bra ever

I bought my Dollylace bra after breast cancer surgery. I love it. I now own 6. I'll never wear another bra.

June 9, 2025
Unprompted review
Rated 3 out of 5 stars

Not the Full Coverage

The first bras I ordered were the black, size M, because it gives full coverage to the SIDES OF THE SKIN, which usually don't get covered by bras and look terrible when wearing sleeveless tops. Then I ordered 2 pair of what looked like the same bra, but in pale green. This does not go wide enough across to the front of the armpits like the black one.

July 1, 2025
Unprompted review
Dollylace logo

Reply from Dollylace

Dear customer,
Thanks for your feedback and we apologize for the inconvenience.
If you're not satisfied with second purchase, would youo please click the link below to initiate your return/exchange . Please email us once your request is complete. We will arrange your return as soon as possible.
https://dollylace.com/apps/parcelpanel-returns
If you have any questions, please feel free get back to our email: support@dollylace.com or call us at 833 432 6986 if further assistance needed.
Have a nice day!

Rated 1 out of 5 stars

extremely long time to receive & can't even get it on once it finally arrived. Extremely dissatisfied. Will be returning it & won't do business with this company again.…

#1 it took an extremely long time to receive my purchase. Ordered April 25th, not shipped until April 30th, not received until May 16. WAY TOO LONG. AND, when I received it, I can't even get it on with my limited mobility. EXTREMELY disappointed especially after waiting so long to receive it.

April 25, 2025
Unprompted review
Dollylace logo

Reply from Dollylace

Dear customer,
We apologize for the inconvenience.
Would you please click the link below to initiate your return/exchange. We will arrange your return as soon as possible once receive the request.
https://dollylace.com/apps/parcelpanel-returns
If you have any questions, please email us , we will reply to you soon, thanks.
Have a nice day!

Rated 3 out of 5 stars

Could have used some information…

Could have used some information regarding return policy. Not sure sizing guidelines are very clear. Hope that I have selected the correct size. Would have been more helpful to show different size models.

May 13, 2025
Unprompted review
Dollylace logo

Reply from Dollylace

Dear Customer,

Thanks for your feedback about the size guide and I am sorry for the inconvenience it caused.
After checking, I see that your order was shipped out, and you will receive email notification once it's out of for delivery. Please feel free to contact us back if the size doesn't fit.


If you have any further questions, please get back to our email: support@dollylace.com or call us at 833 432 6986.

Karry

Rated 4 out of 5 stars

There was not a picture of the back

There was not a picture of the back. It doesn't talk about putting it on. I assume you pull it over your head. I hope this will work for me. I have had 2 shoulder replacements. I'm going to give it a try. It looks like everything I've been looking for except the back.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Need a lift?

The bra gives great support, as promised, but it can be a little difficult to put on. That isn’t a big problem though. I’m happy with the product and ordered two more.

April 27, 2025
Unprompted review
Rated 1 out of 5 stars

I am trying to return this aweful bra

I am trying to return this aweful bra. I think it's impossible. They try to look like an American company. They are not. This bra is quite uncomfortable. There are so many other companies
I can't believe I was so dumb. DO NOT ORDER FROM THEM.

AGAIN THEY SAY THEY WILL HELP BUT THEY SHIP NOR GIVE AN INVOICE, THEY PRETTY MUCH WANT YOU TO JUST GIVE UP AND LET THEM KEEP YOUR MONEY

April 14, 2025
Unprompted review
Dollylace logo

Reply from Dollylace

Dear Customer,

I am sorry to hear that the bra didn't feel comfortable.
Would you please click the link below to initiate your return/exchange. We will arrange your return as soon as possible once receive your application.
https://dollylace.com/apps/parcelpanel-returns
Please feel free get back to our email: support@dollylace.com or call us at 833 432 6986 if further assistance needed.
Have a nice day!

Rated 2 out of 5 stars

Pad will double over and can't be fixed

I actually wore the bra 4 times, washing it in a lingerie bag after each use. It was comfortable to wear. But just now I spent over 40 minutes trying to get the pad corrected in one of the cups as it was doubled over. There is no access and after 40 minutes I threw it down in tears. Throwing it out now. Their return policy only allows for bras that have not been worn and washed. Won't ever mage the horrible mistake of getting another. So upset!

April 7, 2025
Unprompted review
Dollylace logo

Reply from Dollylace

Dear Customer,
Thanks for your feedback and I am sorry for the inconvenience it caused.
We'd like to resend a new pair of bra to you. However, it's unable to located your order with the name "Kila".
Would you please get back to our email: support@dollylace.com or call us at 833 432 6986 with order number for further assist.

Karry

Rated 1 out of 5 stars

I was sent the wrong size

I was sent the wrong size. I ordered a large and received a medium. Given the tiny size of the medium I not even sure a large would fit. I wear US size 38 D.

I contacted Dollylace support asking how we can rectify this issue, but received no reply.

March 26, 2025
Unprompted review
Dollylace logo

Reply from Dollylace

Dear customer,
I am sorry to hear that the size is not correct. I have just checked your order details, and I regret to inform you that you accidentally selected the wrong size. You chose medium instead of large.

Please don't worry. For first-time buyers who accidentally select the wrong size, we offer a one-time free reshipping service. Please click the link below to initiate your return/exchange and email us once your request is complete. We will arrange your return as soon as possible.

https://dollylace.com/apps/parcelpanel-returns

If you have any further questions, please get back to our email: support@dollylace.com or call us at 833 432 6986.

Karry

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