Dolly's Dough Reviews 17

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bakery

Written by the company

Dolly’s Dough – The Ultimate Choice for Premium New York-Style Cookies 💗 At Dolly’s Dough, we craft some of the UK’s most indulgent New York-style cookies, made with only the finest ingredients—free-range eggs, butter from grass-fed cows, and Belgian chocolate chips. Every cookie is hand-rolled, freshly baked, and packed with gooey, melt-in-the-middle centres, delivering the ultimate treat in every bite. We believe cookies should taste exactly as they sound. Love Kinder Bueno? Biscoff? Nutella? Our cookies capture those same irresistible flavours, bringing them to life in thick, chocolate-loaded creations that are just as delicious as they look. We’re always introducing seasonal and limited-edition flavours that are completely unique to us, making every order a one-of-a-kind indulgence. Whether it’s a festive Christmas cookie, a special Valentine’s edition, or a nostalgic classic reimagined, our creations are made to surprise and delight true cookie lovers. With fan-favourite best sellers and exciting new launches, there’s always something fresh coming out of the oven. Established in 2021 and still going strong, we’re winning more fans every day. Many of our customers come back time and time again, knowing that once they’ve had Dolly’s Dough, nothing else compares. Our cookies are baked fresh and dispatched with Tracked 24 UK-wide delivery, ensuring that every order arrives in perfect condition—whether you're treating yourself, sending a thoughtful gift, or celebrating a special occasion. They're also freezable, so you can stock up and enjoy them whenever you like. Dolly’s Dough is more than just cookies—it’s about bringing joy, indulgence, and unforgettable flavour experiences straight to your door. Thousands of customers across the UK have already fallen in love with our thick, gooey, and flavour-packed cookies. 💗 Luxury cookies. Unforgettable flavours. Baked fresh with love.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely loved all of the three types…

Absolutely loved all of the three types of cookie I purchased from Dollys Dough.
I have tried ones from many different companies but I felt these were the best .
They were thick and soft and my favourite was the ‘Nut hella good’ with a ferraro rocher on top.
The Bella Kinderella was also fabulous and has a soft centre which was very good.
Not to forget the limited Love is in the air mint areo cookie - I love mint so this was also very much enjoyed.
I will definitely be buying more and would 100%recommend .

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing cookies

These are some of the best cookies myself and my partner have ever tasted. They were delicious, we loved all the flavours but especially the kinder bueno, biscoff and Oreo. My partner ordered these for valentines day and got them delivered 2 days earlier, however they were still really fresh and we enjoyed warming them up in the microwave for a cookie dough texture. Will absolutely be buying cookies again from Dolly's Dough!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delicious cookies

Absolutely delicious cookies! Great selection available, I will be ordering more. Warm them up and put some ice cream on the top for a filling dessert. The fact that you can freeze them and make them last longer is a bonus. Quick delivery as well. Excellent service.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

4th order now

4th order now - truly believe you get what you pay for, and Dolly's does what it says on the tin!

Love the Nut Hella Good and Cherry Bakewell ones.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Saw an ad on instagram and thought this…

Saw an ad on instagram and thought this looks too nice to say no to even tho im not usually a fan of insta ads. These cookies look like the pics and videos for once and are super tasty!! I love that they focus on cookies and just perfect it. You have a customer for life, pure quality!

December 11, 2025
Unprompted review
Rated 2 out of 5 stars

As a cookie connoisseur

As a cookie connoisseur, honestly these weren’t pleasant. Lacking any real flavour and the texture was grainy and dry. The peek-a-boo was inedible terrible balance of flavours

September 13, 2025
Unprompted review
Dolly's Dough logo

Reply from Dolly's Dough

Hi there,

We’re sorry to hear the cookies weren’t to your taste. We’ve checked our messages and can’t find any record of you getting in touch about your order.

Every batch is handcrafted fresh from scratch using premium ingredients, and we take a lot of pride in their flavour and texture. This type of feedback is the first we’ve received, so we’re naturally keen to understand more, please email hello@dollysdough.co.uk with your order number and name so we can find you on our system.

Baked with love,
The Dolly’s Dough Team 💗

Rated 5 out of 5 stars

Amazing

These cookies are out of this world. Soft, chewy and tasty what more could you want in a cookie! Never stop making these!! Absolutely phenomenal

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

These are the best cookies

These are such delicious cookies, best I’ve ever tasted and I’m quite the cookie critic, I’ve been looking for so long for the perfect cookie and I’ve finally found them yummm

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Great flavours and tasted awesome cold and even better warm!

March 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look