Been buying from domno recently and these pieces have really been able to elevate my jewellery game. I’ve always struggled to find pieces that quite fit my style and taste but some how all their items... See more
Company replied
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See what reviewers are saying
Just ordered my first order from here and I’m really excited about it, have heard many good reviews from my mates and this is gonna be a game changer in my day to day styling. The customer service is... See more
Bought from Domno Vintage because I realised I didn’t have any jewellery to elevate my outfits. When I came across their website, I really liked their pieces, so I decided to order the 7-piece bundl... See more
Company replied
I keep coming back because the quality is consistent, that's genuinely rare. I've ordered rings, a bracelet and now a pendant and every single piece has been exactly what I hoped for. No tarnishing on... See more
Company replied
Company details
Written by the company
WELCOME TO DOMNO. We run on good energy, community and a love for the process - always with the goal of helping you find pieces that speak to you 🗣️ What began as Domno Vintage, selling one-off vintage finds, has evolved into our own jewellery line as well as an ever growing collection of graphic tees, with new products always pending 🚀 We have now officially rebranded to DOMNO. and have now stopped selling vintage clothing completely!
Contact info
Unit 5, Precision 4 Business Park, Styles Close, ME10 3FZ, Sittingbourne, United Kingdom
- hi@domno.com
- domno.com
4.6
Excellent
704 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Amazing customer service
Great customer service, immediate shipping! great quality items!!! I love my watch rings and came exactly as expected! Will buy again!
February 20, 2026
Unprompted review
Reply from DOMNO.
Hi Stephanie,
We're so glad you're loving your watch rings!
Thank you for your support, we really appreciate it! We'll be ready and waiting when it's time for purchase number two 😎
Big love,
Team DOMNO.
amazing company
amazing company. great jewellery, great customer service, 10/10, cant wait for my next purchase 😁
May 26, 2026
Unprompted review
Reply from DOMNO.
Hi Taya,
Thank you so much for the amazing review! 🫶
We're happy to hear you're loving the jewellery and that you've had a great experience with our customer service too. Feedback like this means a lot to our small team!
We can't wait to have you back for your next purchase, as we've got some exciting things on the way 🤩
Big love,
Team DOMNO.
Thank you DOMNO.
My experience was quite pleasant. The DOMNO team has a great dynamic in responding very promptly & ensuring care of their customers. I had a concern wear a ring watch had broken after a short period of time, and in no time did the team respond quickly to send out a replacement. I look forward to purchasing more soon.
May 20, 2026
Unprompted review
Reply from DOMNO.
Hi Jet,
Thanks so much for taking the time to leave such a lovely review!
We're sorry your ring watch developed a fault, but we're really glad we could get a replacement out to you quickly. It means a lot to hear that you had a positive experience with our team!
We really appreciate your support and can't wait to have you back with us again soon 🥳
Big love,
Team DOMNO.
Brilliant communication
Brilliant communication, on time shipping and amazing quality jewellery. Can’t wait to see the next drops!
May 25, 2026
Unprompted review
Reply from DOMNO.
Hi Felicia,
Thank you for your kind review!
We really appreciate your support and can't wait to share everything we have planned for the upcoming summer months. There are some exciting drops on the way, so stay tuned 😎
Big love,
Team DOMNO.
Amazing customer service
Amazing customer service, the team really put their hearts in to what they do. I have bought from them multiple times now and I cannot fault them for any of it. The first jewellery brand I’ve bought from multiple times because of the quality of their work.
May 22, 2026
Unprompted review
Reply from DOMNO.
Hi Emma,
Thank you so much for such a lovely review 😁
We're very grateful for your continued support, it means a lot to us! We put a lot of love into what we do, so hearing this really makes our day!
We can't wait to welcome you back again soon, as we've got some exciting new pieces dropping over the summer months! ☀️
Big love,
Team DOMNO.
Incredible experience from start to finish.
Incredible experience from start to finish. Originally, I went to order the 7 for £70 but it wasn’t working due to a temporary deal overriding it - but Dom quickly fixed it. I ordered, and dispatch/delivery was incredibly quick. Great pieces and great quality. I sent a few bits back, return process was seamless and my refund was very quick. So, I ordered more. I found they were incredibly focused on not only great products, but the customer experience. I will be ordering again!
April 2, 2026
Unprompted review
Reply from DOMNO.
Hi Dan
This is such an amazing review to read, thank you! 🙌
We’re really glad Dom was able to get the offer sorted for you and that everything from dispatch to delivery was quick and smooth!
We love that you’ve already come back for more, that’s the best compliment we could ask for 🥳
Big love,
Team DOMNO.
Would definitely recommend <33 I…
Would definitely recommend <33 I ordered six pieces and I love every single one of them. The shipping to germany was so fast, I think it was 4 days, they must have send it right away. Really unique pieces with a very nice style and I‘m really impressed by the details on the jewelry as well. Keep it up, best of luck <3
March 13, 2026
Unprompted review
Reply from DOMNO.
Hi Cece!
Thank you for this amazing review! ❤️
We’re so happy to hear you’re loving all six pieces and that they arrived so quickly in Germany, we do try our best to get orders out as fast as possible!
It means a lot to hear you’re enjoying the style and details in the jewellery too. We really appreciate your support and kind words 🌟
Big love,
Team DOMNO.
Didn't receive my order, this is just a scam.
Didn't receive my order. Customer service is disgusting and completely ignores the customer. The entire amount was lost without me receiving any goods.
So beware, this is just a scam.
January 27, 2026
Unprompted review
Reply from DOMNO.
Hi Ling,
We’re very concerned to read this and find it extremely unusual to receive a second 1-star review on the same day describing a similar situation. We have checked our system and have no record of an order under the name Ling from the US.
We take accusations like this seriously and would genuinely like the opportunity to investigate. Please email us at hi@domno-vintage.com with your order details so we can look into this and resolve it.
Our website clearly shows the reviews we receive from verified customers, which reflects that we are a legitimate business and not a scam. Without any order information, we are unable to trace what may have happened.
Best regards,
Dom
Founder @DOMNO.
Overpriced and does not ship orders
Overcharges for the goods, does not ship as agreed. When the goods arrive, there is a lot missing and when you complain they say they will sort it out. After that you do not get any more contact with them, and you do not get any money back for the goods they failed to ship. It seems like the entire online store is based on tricking customers into paying for something they do not get.
February 1, 2026
Unprompted review
Reply from DOMNO.
Hi Hans,
We’re sorry to read your review, however we’re unable to find any record of a customer or order under the name Hans from NO in our system. This makes it very difficult for us to understand what may have gone wrong, and it is not an issue we have previously encountered.
Our customer service desk responds to all emails within 24 hours, so we’re concerned to hear that you feel you were unable to get a response.
Please email us at hi@domno-vintage.com with your order details so we can investigate properly and work to resolve this as quickly as possible.
Best regards,
Dom
Founder @DOMNO.
Doesn’t look like the pictures
Only two rings out of the jewellery bundle where any good the rest of the items don’t even look like the images online
Terrible experience
February 7, 2026
Unprompted review
Reply from DOMNO.
Hi Joshua,
I’m sorry to hear you were disappointed with parts of the jewellery bundle.
As mentioned in our email exchange, it’s a shame you felt the need to leave this review after we’d already been in contact and you’ve since used our returns policy to resolve the issue.
We haven’t previously received feedback about items not matching the images, so if there are specific rings you feel differed from expectations, that detail is always helpful for us to review.
Best regards,
Dom
Founder @DOMNO.
great customer service
I had some issues with customs and sizing, and they kindly sent me a replacement. Honestly, the customer service is outstanding, and the pieces are really unique! Thank you very much :)
January 20, 2026
Unprompted review
Reply from DOMNO.
Hi Anne,
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
We’re glad we could help resolve the customs and sizing issues for you, and it means a lot to hear that you’re happy with both the service and the pieces. Enjoy wearing them, and thanks again for your support.
Best regards,
Dom
Founder @DOMNO.
Don’t buy a mystery box from this…
Don’t buy a mystery box from this company. My son just got a mystery box for his Christmas gift and the sizes were wrong all too small, brands were none of the ones he said he liked and all 3 items had large very noticeable stains on them. Very disappointed kiddo on Christmas. I was going to exchange the items but shipping to England is so expensive over $100 so now just going to donate the items.
December 25, 2025
Unprompted review
Reply from DOMNO.
Please note: we no longer sell vintage mystery boxes; this was part of our previous company called Domno Vintage.
Great customer service and quality of item!
The brand really stays in touch with you whilst they’re in the process of shipping your item which is always reassuring that the item will come in great condition and quality! Only thing that stops me from giving a 5 star is that when ordering a pendant, the details about the chain isn’t very clear but still happy with the item.
December 2, 2025
Unprompted review
Reply from DOMNO.
Hi Rohan,
Thank you so much for your review!
We also really appreciate your feedback about the pendant chain details, that’s really helpful and we’ll look into making this clearer going forward 🙌
We’re happy you’re still pleased with your order and hope to see you again soon ☺️
Big love,
Team DOMNO.
Great customer service.
Great customer service. The jewellery is very good value for money and doesn't tarnish or rust etc. Highly recommend
December 8, 2025
Unprompted review
Reply from DOMNO.
Hi Ayan,
Thank you so much for the great review! 🙌
We’re really glad you’re happy with both the quality and value of the jewellery!
We really appreciate the recommendation and your support, it means a lot to us ☺️
Big love,
Team DOMNO.
Quality is very good
Quality is very good, customeservise is amazing!<3
December 9, 2025
Unprompted review
Reply from DOMNO.
Thank you so much for the lovely review! ❤️
We’re really happy to hear you’re loving the quality and that our customer service has been great for you, that really means a lot to the team 😊
We truly appreciate your support and hope to see you again soon!
Big love,
Team DOMNO.
Best vintage company
Website was super easy to use, and the hoodie came quicker than expected. And was in great condition, been looking for one just like this for so long thanks Domno
April 4, 2025
Unprompted review
My first vintage mystery box
My first vintage mystery box, I didn’t get the best outfit I’d hoped for, but that’s the game you play with a mystery box. The actual cost of the clothing items I received does seem fair compared to what I paid for the mystery box, I can’t complain about that, it’s moreso the outfit itself as I received a pair of blue jeans and a plain baby blue sweatshirt, it’s very basic and I was expecting something more obviously vintage and stylish. The clothes I received did not smell great at all and required washing instantly, which I imagine most would do with 2nd hand clothes anyway but wasn’t a great first impression when opening the package, I did also pay for an additional mystery item which ended up being a fairly basic neck chain with a pendant of a mobile phone on it 😂 so overall fairly disappointed but again, that’s the risk.
February 27, 2025
Unprompted review
Reply from DOMNO.
Hi JC,
Thanks for the feedback, I really appreciate it! I get that mystery boxes can be a bit of a gamble, and we do aim to put together strong outfits but sometimes the pieces might not be quite what you were hoping for. We’d be more than happy to arrange a return and swap out some items for something more suited to your style.
We do wash every item before it leaves our warehouse, but I hear you on the first impression, we’ll take that on board. As for the mystery item, it can be clothing, accessories, or jewelry, and this time you got jewelry!
Let me know how you’d like to proceed, and we’ll get it sorted.
Thanks again!
Dom
Didn’t read note
Ordered 9 piece mystery jewellery box, came in decent time.
I asked for mainly rings but they only sent 3 and 6 chains, I would have just ordered a ring bundle if I knew they would ignore my note.
The products themself seem like decent quality though.
February 13, 2025
Unprompted review
Reply from DOMNO.
Hi Liam,
I'm so sorry to hear that! We felt as though 3 rings could be enough when combined with some bracelets, chains and pendants.
If you'd like to email us: hi@domno-vintage.com and we will send across a couple of rings on the house!
Thanks,
Dom
Great quality for an affordable price
Great quality jewelry for a very affordable price. Feels and looks amazing
February 13, 2025
Unprompted review
Caution for those buying the mystery…
Caution for those buying the mystery box from the US. Sizing was so off and if you want to return have to pay 100 dollars in shipping. Out so much money now and have to donate all the clothes.
February 2, 2025
Unprompted review
Reply from DOMNO.
Hi Lynn,
Really sorry to hear your box wasn't as expected. That’s never what we want and we understand that sizing can sometimes be tricky, especially with vintage, and international returns can be frustrating.
We never want you to feel out of pocket or stuck with stuff you can’t wear.
Please drop us an email: hi@domno-vintage.com and we’ll see what we can do to sort this for you :)
Thanks,
Domno Team
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