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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication throughout the entire process. Many people highlight the exceptional service received, noting the team's efficiency, clear communication, and ability to navigate complex situations smoothly. Reviewers frequently mention feeling well-supported and informed, with staff going above and beyond to ensure a positive experience. The personalized approach and expertise of the team are often cited as key factors in achieving successful outcomes for customers.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous, friendly, efficient and so helpful. The whole team were a pleasure to deal with and totally focussed on getting our sale through - which they did in such a difficult market. They never gave... See more

Company replied

Rated 5 out of 5 stars

DOMVS were absolutely great, right through from finding a home and to the completion. They are what all estate agents should be, hard working, very honest, always guiding you through the process, v... See more

Company replied

Rated 5 out of 5 stars

We have used Domvs a couple of times now and always found them very profesional. This time we found that when showing our property Imogen was always positive, and gave us good feedback after the view... See more

Company replied

Rated 5 out of 5 stars

This is just to say that the Team at Domus performed admirably from begining to end for the sale of our propery (despite the pitfalls and landmines the Land Registry seemef to put in our way) Most no... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Award-winning estate agent portraying some of the most spectacular properties in Dorset.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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Rated 5 out of 5 stars

excellent service

Ben and the team at DOMVS were excellent in all aspects of their care and attention in helping my mum move - would highly recommend them to everyone

August 4, 2023
Unprompted review
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Reply from DOMVS

Hi Helen. We're so glad that you had a great experience with Benjamin. We'll be sure to let him know! All the best, DOMVS.

Rated 5 out of 5 stars

Sensitive and professional throughout…

Sensitive and professional throughout what proved to be a long period of negotiations.
Everyone was supportive and helpful and always available when needed.They were very instrumental in helping us to reach a satisfactory conclusion .Thank you .

August 3, 2023
Unprompted review
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Reply from DOMVS

Hi June. Thank you again for such kind words. We're so glad you had a great experience with DOMVS. All the best.

Rated 5 out of 5 stars

Domvs 110%

This is my 10th and possibly last move for a while at least, Domvs sold my house for more than the asking price and a cash buyer into the bargain, however it wasnt the case and thats where Domvs earned there fee, someone joined the bottom of the chain and delayed it quite a bit, Marcus pound was the aftersales negotiator, i have to say he was brilliant and always on the case and the chain probably would have collapsed if not for him, Domvs sales and aftersales are excellent and would recommend them 110%.

June 14, 2023
Unprompted review
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Reply from DOMVS

Hi Peter, wow what a lovely review. Thank you so much for your kind words, we'll be sure to let the team know. I'm so glad we were able to make your property journey as smooth as possible. All the best, DOMVS.

Rated 5 out of 5 stars

Excellent communication throughout, friendly and professional.

Polly, Gregg and their Dorchester Team were fantastic to work with throughout our recent house purchase. From the initial viewing to collecting the keys they worked effortlessly to address and overcome any issues swiftly, in a pleasant and easy to communicate with way. They have been on hand throughout the process and never missed a beat.

Thank you for an excellent service, we are delighted with our new home and we would recommend DOMVS to anyone.

March 21, 2023
Unprompted review
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Reply from DOMVS

Hi David, what a lovely review - thank you! We'll be sure to let the Dorchester team know. All the best, DOMVS.

Rated 5 out of 5 stars

Fantastic!!

I cannot thank Benjamin enough for his excellent service in helping us throughout the buying process. He has constantly gone over and above to help, support, guide us. Nothing too much trouble. Always keeping us up to speed, negotiating between the sellers and us, returning calls (sometimes well after normal opening hours). His professional approach was greatly appreciated. A really great guy and a credit to Domvs! Our transaction was not the easiest with 6 in the chain and other hurdles, however, we got through it all and honestly it may not of happened without his support. Well Done !!

March 29, 2023
Unprompted review
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Reply from DOMVS

Thank you so much for your lovely comment, Scott. We'll be sure to let Benjamin know! All the best, DOMVS.

Rated 5 out of 5 stars

As a purchaser I was very impressed…

As a purchaser I was very impressed with their professionalism and responsiveness. I was kept informed at all stages. Indeed I had more information from them about my own sale than from the agents who were acting for me! The icing on the cake was a very pleasing goodie bag on collecting the keys for my new house, a good touch.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Polly actually made the neigh on…

Polly actually made the neigh on impossible happen!

A place came on for sale that was ideal for our family for many reasons, and with some seriously swift work we managed to get my house on the market and with a buyer before the final offers were to be made- this made us then secure the purchase.

Then with a bit of a nightmare buyer for me, we then managed to get a new buyer before I lost the house we were aiming for- all due to plenty of phone calls, time and to and fro with all various parties, most of which was out of hours as I work all the time!

We finally completed at the beginning of March and we are very happy!

A great big thank you to Polly and her team for helping us get to great result- I was even offered a goody bag at the end of it all!

Thanks again- I’d love to say see you soon, but I’m hoping to stay out for a long while now!

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

A very positive experience

We had a small property to let out and were complete newcomers to this.
Debbie in Lettings guided us through the whole experience very efficiently and helped us to find a suitable tenant in a very short space of time.
We felt well supported throughout and were kept informed at each stage.
We would recommend Domus highly to anyone looking to let out a property.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

DOMVS are professional

DOMVS are professional, friendly and get the job done.
Whilst waiting for exchange I was so stressed and felt like I was constantly chasing my solicitor. Marcus was a hero and rang me off his own back updating and chasing for me. Here’s the clincher …. DOMVS weren’t even my estate agents !!! They offered all this for a non client and for that I’m am extremely grateful!
Safe to say I will always use DOMVS in the future and highly recommend!
Thank you Marcus!

January 18, 2023
Unprompted review
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Reply from DOMVS

Thank you so much for this lovely comment! Marcus is incredible, and we'll be sure to let him know. We're so glad we were able to help. All the best, DOMVS.

Rated 5 out of 5 stars

I was very impressed with the level of customer service and advice

I was very impressed with the level of communication from Domvs in Wareham and also with the detailed and helpful guidance I received in relation to a potential house purchase. Initial emails were met with prompt and extensive responses and I had a long telephone chat with Tina Lloyd who spent a lot of time talking me through a very complex situation with incredible patience, while I kept posing awkward questions! My early impressions are that Domvs Wareham are dedicated to high-end customer service - both on behalf of client vendors, but also in helping even first-time callers.

December 20, 2022
Unprompted review
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Reply from DOMVS

Hi Chris. Thank you so much for leaving this stellar comment. We'll be sure to let our Wareham team know. Merry Christmas - all the best, DOMVS.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, all staff are very personable and thoughtful. Communication was superb and there was a lovely touch of a welcome bag with some goodies on completion. Very professional and reassuring making the whole process less stressful. Top marks

August 31, 2022
Unprompted review
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Reply from DOMVS

Thank you, Dave, for such a lovely review. All the best, DOMVS.

Rated 5 out of 5 stars

Super Dorchester Team

Shireen, Marcus, Tim and the team at Dorchester quite simply made our 22 year old dream come true. We could not be happier with their professional, efficient and friendly service. As if that wasn’t enough, they managed to drive the purchase of our beautiful cottage through in 6 weeks from offer to completion! Wouldn’t hesitate to recommend this exceptional team.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Wareham branch…

Alison and Trisha at the Wareham branch recently sold my mum her new home in the town. They have been so kind, supportive, reassuring and patient throughout the process. I can't thank them enough. It has made all the difference to how mum has felt throughout. Thank you.

November 25, 2022
Unprompted review
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Reply from DOMVS

Thank you Christina for your kind review. It warms our heart to know that the DOMVS team were able to make such a positive difference.

Rated 5 out of 5 stars

Very helpful and friendly professional…

Very helpful and friendly professional estate agents.We have moved house many times over the years and would happily recommend Domvs.

August 5, 2022
Unprompted review
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Reply from DOMVS

Hi Michael, thank you for your kind review. We're glad that you would recommend us and that you have been happy with our professional service.

Rated 5 out of 5 stars

Wareham Office

A big thank you to the whole team at the Wareham office, every one of you have always been helpful and very efficient with the many enquiries and questions we had on different properties, also managed to go that extra mile in securing our dream home. Now let the hard work begin!! 😊

July 11, 2022
Unprompted review
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Reply from DOMVS

Hi Mark, thank you for your kind words. We're glad the Wareham team as a whole were able to help with your dream home. All the best from DOMVS.

Rated 5 out of 5 stars

What can I say about Marcus Pound at…

What can I say about Marcus Pound at DOMVS Preston….. I was in the process of buying a house in Sutton Poyntz and my “conveyancing lawyers” were worst than appalling…. Marcus took me through everything… without this marvellous man I really don’t know where I would be now…. I actually was home alone, no furniture, no food, no internet, no tv from 16th December 21 till 5th January 22. All Christmas I was by myself, because my incompetent lawyers took 10 days off for Christmas and New Year… the situation then got worse….. the exchange had to be cancelled because of my lawyers! Yet again Marcus was there for me every step of the way. Explaining all the legal jargon… eventually he took over because I was admitted to hospital… the stress and strain of it all had certainly took its toll… I had great faith in Marcus and again his professionalism was beyond the call of duty. I will NEVER move again! But if I really had to relocate I would use DOMVS and Marcus Pound without a doubt. Amazing man, patience and understanding in what is the most stressful time. I can’t rate him high enough…. So a big thank you to Marcus and all at DOMVS.

June 27, 2022
Unprompted review
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Reply from DOMVS

Wow Chrissy what a review for Marcus and the team!

We're so sorry you went through what you did down to the stresses of dealing with others out of our control, but we're so happy Marcus was able to turn the negatives into positives and in such a caring manner.

We wish you all the best for the future.

Rated 5 out of 5 stars

Trisha Ashby-Rudd

I would highly recommend Trisha Ashby-Rudd from DOMVS in Wareham. A lovely lady, warm personality, empathetic and with a wealth of knowledge and experience.

May 31, 2022
Unprompted review
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Reply from DOMVS

Thank you ever so much Ali for your kind review. We've passed on your lovely words to Trisha and she's delighted!

Rated 5 out of 5 stars

Weymouth flat

Domus dealt with the sale of my Weymouth flat and couldn’t have done more at every step of the sale, from finding the buyer to completion. This involved several members of staff, Tim, Chris and not least Marcus who was a pillar of support, remained calm throughout and managed to keep a sense of humour while dealing with a rather neurotic purchaser!
Before it was on the market, Domus Lettings also dealt with finding tenants for the flat since we bought it in 2007. They too were outstanding. A special mention about Debbie and Shereen at the Dorchester office. Everyone is so professional and helpful.
Many thanks to all of you.

April 7, 2022
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Francoise, we're delighted you mentioned a number of members of the DOMVS team as it really goes to show it can be a team effort to get results. Marcus' role is vital in support and really sets DOMVS apart from others.

All the best from the team at DOMVS.

Rated 5 out of 5 stars

Just sold my cottage

Just sold my cottage, end of March. The sale took some time due to some complicated historical paperwork. It turned out to be rather stressful. The team at Domvs we’re fantastic. Very supportive , not only to me but also my buyer. Marcus was a star... his support and advice really made me feel better and was most understanding . Thank you to all the team. Would definitely recommend. Good job.

April 3, 2022
Unprompted review
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Reply from DOMVS

Hi Janine, thank you for taking the team to write such a positive review. As you say Marcus is a star and works his job role wonderfully. All the best from the tam at DOMVS.

Rated 5 out of 5 stars

From start to finish Domvs have done an…

From start to finish Domvs have done an excellent job in both our sale and purchase. Mark, Marcus and Chris and all staff have kept us well informed of all aspects of the process. If there were any difficulties they were dealt with minimal fuss. Would definitely recommend Domvs

March 30, 2022
Unprompted review
DOMVS logo

Reply from DOMVS

Thank you so much for you kind words. We'll be sure to let them know how helpful they were throughout the process.

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