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Donaghy Bros Reviews 

16,254
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and wide product availability, even during high demand. Many highlight the excellent service and a smooth ordering process. People are particularly impressed with the fast and efficient delivery and are generally very satisfied with the quality and performance of their purchases. However, some customers noted issues with delivery communication, unexpected delays, or items arriving damaged with inadequate packaging. A few people also experienced discrepancies with product availability or pricing after their order was placed.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Product

People report positive experiences with products, often highlighting good quality and competitive pricing.... See more

Price

Customers consistently express satisfaction with the pricing, often finding products at competitive rates or... See more

Service

Users describe positive interactions with service, with many expressing happiness and satisfaction with the... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product (Hisense Kitchenfit American Fridge) was sold at the right price, with useful, accurate information pre-sale. It arrived early on a pallet, the delivery company failing to tell us it was c... See more

Rated 5 out of 5 stars

Was able to order two Dyson Cooling fans when everywhere was out of stock (indefinately due to heat). Delivery time was supposed to be 3 days, but ordered late Thursday and arrived mid day Sund... See more

Company replied

Rated 5 out of 5 stars

Ordered a Dyson AM07 cooling fan during the June heatwave. Had it in stock for one or two day delivery, at £10 cheaper than other places that couldn’t deliver for 6 weeks, it came slightly over th... See more

Company replied

Rated 5 out of 5 stars

I ordered a Dyson tower cool fan online when the June 2026 heatwave hit. Lots of other places were out of stock (Argos, John Lewis etc etc), but the Donaghty bros website was easy to navigate and a go... See more

Company replied



Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. TV store

About Donaghy Bros

Written by the company

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Written by the company

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(16,254)

2,032 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Amazing service

June 29, 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thank you for leaving us a review! ⭐ enjoy using your new appliance. We hope you’ll be back to Donaghy Bros again next time you need anything new 😊

Rated 5 out of 5 stars

Item as described

Item as described, fast delivery

June 29, 2026
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Reply from Donaghy Bros

We are absolutely delighted to hear that! 😊 speedy service is what we aim for - we hope you enjoy using your new appliance.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery and at a price point others couldn’t match

July 3, 2026
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Reply from Donaghy Bros

We're delighted to hear that! Enjoy using your new appliance 😊

Rated 5 out of 5 stars

Helpful agent

Helpful agent, when I phoned to query not having had any tracking details.
Prompt delivery once it got picked up from you.

June 26, 2026
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Reply from Donaghy Bros

We are so glad to hear we gave you the Donaghy Bros experience we are known for! We hope you enjoy your new appliance! 🙌🏼

Rated 1 out of 5 stars

Faulty product which I understand is…

Faulty product which I understand is not Donaghy bros fault. Advised them I was rejecting it, after a week or two, whilst no refund being give, they arranged to pick up the defective unit. No one turned up, no notice given and no approach by them to rearrange until I contacted them. I days pay lost, Great. Still no refund, even though its their error. Rearranged another day for them to pick it up. Got a text advising of the delivery date (not actually a delivery) Noting that a failed delivery will result in a redelivery fee. I responded by saying it was a collection and a failed collection will result in a failed collection fee.

June 28, 2026
Rated 5 out of 5 stars

Vacuum delivered quickly at a good…

Vacuum delivered quickly at a good price.

July 3, 2026
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Reply from Donaghy Bros

We are delighted to hear that! It's great to know we have met your expectations. Enjoy using your new appliance and we hope to welcome you back again soon! 😊

Rated 5 out of 5 stars

always great service from a local…

always great service from a local company

June 26, 2026
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Reply from Donaghy Bros

Thank you for leaving us a review! ⭐ enjoy using your new appliance. We hope you’ll be back to Donaghy Bros again next time you need anything new 😊

Rated 5 out of 5 stars

WASHING MACHINE DELIVERY …

WASHING MACHINE DELIVERY The item arrived when you said it would. The driver was very helpful and put the item where I wanted it.

June 26, 2026
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Reply from Donaghy Bros

Thank you for leaving us a review! ⭐ enjoy using your new appliance. We hope you’ll be back to Donaghy Bros again next time you need anything new 😊

Rated 5 out of 5 stars

Great price and fast delivery

Great value, fast delivery with 2 men. Very pleased.

July 1, 2026
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Reply from Donaghy Bros

We are so glad to hear we gave you the Donaghy Bros experience we are known for! We hope you enjoy your new appliance! 🙌🏼

Rated 5 out of 5 stars

new fan

Order a new fan as so hot and was quick and a good price compaired to other company

June 26, 2026
Donaghy Bros logo

Reply from Donaghy Bros

We're so glad to hear! Hopefully you still get lots more use out of the fan this year 🙈

Rated 5 out of 5 stars

Prompt service

The fan was delivered promptly and efficiently. Very pleased with the company.

June 24, 2026
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Reply from Donaghy Bros

Thank you for leaving us a review! ⭐ enjoy using your new appliance. We hope you’ll be back to Donaghy Bros again next time you need anything new 😊

Rated 5 out of 5 stars

Amazing

Amazing . I will buy again from here

June 25, 2026
Donaghy Bros logo

Reply from Donaghy Bros

We are so glad to hear we gave you the Donaghy Bros experience we are known for! We hope you enjoy your new appliance! 🙌🏼

Rated 5 out of 5 stars

Dyson

I bought a Dyson vacuum cleaner for my granddaughter and the price was very good and delivered on time.
I would definitely recommend.

June 30, 2026
Donaghy Bros logo

Reply from Donaghy Bros

Thanks for your review Ian!! We're delighted to hear you found a great price on the Dyson vacuum cleaner and that it arrived on time. We really appreciate your recommendation and hope your granddaughter is enjoying her new vacuum

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