DoneDeal.ie Reviews 1,042

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 822 reviews, reviewers had a great experience with this company. Customers consistently find the platform easy to use and appreciate its user-friendly navigation. Many people have successfully bought and sold various items, from vehicles to household appliances, and praise the site for its effectiveness in connecting buyers and sellers. Reviewers often highlight the wide selection of products available and the detailed information provided in listings. However, some customers have expressed concerns regarding the pricing of advertisements, finding them to be expensive. There are also mentions of occasional issues with the website or app, such as slow loading times, errors, and difficulties with editing ads or navigating certain sections. A few users have also reported encountering problematic users or time-wasters, and some feel that the search functionality could be improved to show more relevant results.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise it as a great... See more

Product

Reviewers mention ambiguous feedback about product. Many customers praise the platform for being a go-to for... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use and... See more

Price

Clients share negative opinions on price, with many reviewers finding the platform too expensive for what it... See more

Service

People report ambiguous experiences with service. Many customers express satisfaction, highlighting it as an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

Easy to use, pictures are a great help, all the basic information is there at you're finger tips.

Company replied

Rated 3 out of 5 stars

It works ok but there is ai slop in ads so you cant rely on information being factual for example car Tax. Also a this site has criminals and a lot of scammers and flippers. Ad prices are in propotio... See more

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great site

Great site - recomended

May 8, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 2 out of 5 stars

Too slow to load

Donedeal is being destroyed by ads other than the classifieds, it's gone horrendously slow to load and is full of errors, it's a pity because it was formerly a great site, but no more sadly.

May 7, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that, it’s frustrating when it doesn’t work the way it should.

Slow loading and errors aren’t the experience we want. If you can, please reach out to us at hello@donedeal.ie or through the Help Centre so we can look into what’s causing it.

We’ll also pass on your feedback around ads and performance as we continue improving the site.

Rated 1 out of 5 stars

Expensive

Expensive.
Facebook marketplace is far far more affordable.

April 8, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry it feels that way.

We understand fees aren’t ideal, but they represent a small % of your item’s value and help you reach Ireland’s largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more, delivering real value for money.

Rated 1 out of 5 stars

App not working

App not working

May 2, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that Elena,

Could you contact our support team so we can investigate that with you?

Rated 4 out of 5 stars

Excellent place to buy and sell goods…

Excellent place to buy and sell goods and services🙂 search features could be better, but still it's a great tool 👍🙂

May 5, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 4 out of 5 stars

Easy to list

Easy to list, got lot's of views, and most importantly got a buyer, thank you.

May 4, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 5 out of 5 stars

Top donedeal

May 4, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 3 out of 5 stars

I bit slow to update information…

I bit slow to update information details.

March 30, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback.

We know delays in updating details can be frustrating, especially when you’re trying to keep an ad accurate. We’ll pass this on to the team as we continue to improve speed and performance across the platform.

Rated 4 out of 5 stars

No no no nono no

May 3, 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

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