Done with Debt Reviews 352

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and dedication, highlighting how helpful and supportive they are during difficult times. The service provided is frequently described as seamless, easy to enroll in, and effective in resolving concerns and negotiating on behalf of clients. Reviewers appreciate the excellent customer service, noting that representatives are readily available, responsive, and provide clear, understandable explanations. However, some people mentioned issues with communication, stating they did not receive updates or that initial information did not align with later outcomes. A few other people also felt that they had to proactively contact the company for information, indicating a potential need for improved proactive outreach.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

People report positive experiences with the user experience, finding it helpful and easy to understand.... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers expressing satisfaction after reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, Cynthia Fleming has helped me through a very difficult period with my debt. Im out on workman’s Comp and the debt was piling up. The stress of my health and my need to be responsible was becomi... See more

Company replied

Rated 5 out of 5 stars

Bill O’Reilly recommended “Done with Debt” and my wife and I could not be more than happy we contacted them. Adam was emphatic and professional as well as a comfort to work with. Helpful and Patient,... See more

Company replied

Rated 5 out of 5 stars

The process was seamless and easy to enroll. Everyone was very professional and wanted to help you choose the best debt relief program for you that met your specific needs. Once the program was set up... See more

Company replied

Rated 5 out of 5 stars

Stick with this program an dont give up even when you feel stressed by collectors calls. Done with Debt is always available if you have questions and does a great job negotiating on your behalf - you... See more

Company replied


Company details

  1. Financial Consultant
  2. Debt Relief Service

Written by the company

Done With Debt is a consumer-focused company that helps individuals and families explore and enroll in legitimate debt-relief solutions tailored to their specific situation. We specialize in educating consumers, evaluating their financial hardship, and guiding them toward structured programs designed to reduce financial stress and create a clear path forward. Our role is to provide clarity, transparency, and ongoing support, helping clients understand how the process works, what to expect at each stage, and how to stay on track throughout their journey. We act as an advocate and point of contact for our clients, ensuring they feel informed, supported, and never alone while working toward financial stability. Debt can be overwhelming and isolating. Our mission is to remove confusion, provide honest guidance, and help people regain control of their finances so they can move forward with confidence and peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(352)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Freedom Debt Relief goes above and beyond

Every single member of Freedom Debt Relief that I have talked to, has been courteous, understanding, and informational. I can’t thank everyone enough for the help and guidance through this process.

July 19, 2024
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Reply from Done with Debt

Thank you so much for your kind words! We're delighted to hear that every member of our team has been courteous, understanding, and informative. Your appreciation means a lot to us, and we're grateful for the opportunity to guide you through this process.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They are very helpful and willing to help us overcome debt!

July 19, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're thrilled to hear that you received excellent customer service and found our team very helpful. We're dedicated to helping you overcome debt and appreciate your trust in us. If you have any more questions or need further assistance, we're here to support you every step of the way!

Rated 5 out of 5 stars

What a wonderful Company to do business…

What a wonderful Company to do business with.

Professional, informative, and easy to understand

Thank you

July 18, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're thrilled to hear that you found our company professional, informative, and easy to understand. We appreciate your feedback and look forward to continuing to serve you. Thank you for choosing us!

Rated 5 out of 5 stars

So glad I reached out

I was very nervous, calling at first, until I was talking with Dave (who has a very calming and nice voice. :) he went over everything and made it very simple where I could understand everything. It was so obvious that I should have made this call two or more years ago at least! I’m glad I did! 😊. I’m saving so much money!

July 18, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're delighted to hear that Dave was able to put you at ease with his calming voice and clear explanations. It's great to know that you found the process simple and are already seeing significant savings. We're glad you made the call and chose us to help you on your financial journey. If you have any more questions or need further assistance, we're here for you!

Rated 5 out of 5 stars

Thomas is wonderful and was so helpful…

Thomas is wonderful and was so helpful in getting me started; a very smart and empathetic person who seems great with people, and is good at helping others understand confusing details and intimidating concepts. Thomas is the kind of person higher-ups should take note of and mentor. Thanks for your help Thomas!

July 13, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your fantastic feedback! We're thrilled to hear that Thomas provided you with such helpful and empathetic support. His ability to clarify complex details and make intimidating concepts understandable is truly valuable. We appreciate your kind words and will definitely take note of his exceptional service. Thank you for choosing us, and thank you, Thomas, for your outstanding work!

Rated 5 out of 5 stars

David Irvine was knowledgeable

David Irvine was knowledgeable, helpful and professional. Greatly appreciate the service provided. Thank you again!

June 27, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're delighted to hear that David Irvine was knowledgeable, helpful, and professional. Your appreciation means a lot to us, and we're glad to have been of service. Thank you again for your feedback!

Rated 5 out of 5 stars

Starting the program was easy…

Isaac Barrera was very knowledgeable and friendly. I couldn’t believe how fast the process was!

July 5, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your feedback! We're thrilled to hear that Isaac Barrera's knowledge and friendliness made a positive impact on your experience. It's great to know that the process was fast for you. We appreciate your kind words and are here to support you whenever you need us!

Rated 1 out of 5 stars

I Called this company looking for help…

I Called this company looking for help and an agent was extremely disrespectful and rude. As I was trying to ask him basic questions he would talk over me and give me random canned answers he learned watching movies. He then texted me relentlessly with rude aggressive text messages . I really think this place is a boiler room looking to rob . The agent was rude and arrogant even throwing the fact that I had debt in my face .

July 2, 2024
Unprompted review
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Reply from Done with Debt

Thank you for bringing this to our attention. We're deeply sorry to hear about your negative experience with one of our agents. This behavior is not reflective of our values or the service we aim to provide. We take these matters very seriously and would like to investigate this further. Please reach out to us directly at info@donewithdebt.com so we can address your concerns and rectify the situation.

Rated 5 out of 5 stars

It was a pleasure working with the Luke…

It was a pleasure working with the Luke Cast today. He explained everything in a way I could understand.

July 2, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your feedback! We're pleased to hear that working with Luke Cast was a pleasure and that he explained everything clearly. We strive to ensure our clients feel informed and supported. If you have any more questions, we're here to help!

Rated 5 out of 5 stars

What a RELIEF!!

What a RELIEF!!! I’m so glad I got the courage to face my mountain! Mike helped me through the process & gave me HOPE!😊
It’s new day! Everyone I talked with was so helpful & kind. I couldn’t be more pleased with my decision to FINALLY tackle this mess!

June 28, 2024
Unprompted review
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Reply from Done with Debt

Thank you for sharing your experience! We're thrilled to hear that Mike and our team were able to provide you with hope and support. It's wonderful to know that you felt encouraged and relieved after facing your challenges. We're here to assist you every step of the way, and we're so pleased that you chose us to help tackle this journey. Thank you for your kind words!

Rated 5 out of 5 stars

I had the pleasure of working with Mike…

I had the pleasure of working with Mike J. He was absolutely phenomenal during this whole process. I actually felt hope about my situation and his ability to break everything down plainly was reassuring. He is very kind and Easy to reach.

June 28, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your wonderful feedback! We're delighted to hear that Mike J. provided phenomenal support throughout the process. It's great to know that his clear explanations and reassuring approach gave you hope. We appreciate your kind words and are glad you found him easy to reach. We're here to support you every step of the way!

Rated 5 out of 5 stars

Highly Recommended

David Irvine was helpful, polite and efficient! Done With Debt is an excellent service that makes the “relief” in debt relief a reality.

June 27, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're delighted to hear that David Irvine was helpful, polite, and efficient. It's wonderful to know that our service has made debt relief a reality for you. We appreciate your feedback and are here to support you every step of the way!

Rated 5 out of 5 stars

Thomas made the experience great!!

Thomas made the experience great. Clear & easy to follow & understand. Very knowledgeable, courteous & patient.

June 27, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind review! We're thrilled to hear that Thomas made your experience clear, easy to follow, and understandable. His knowledge, courtesy, and patience are greatly valued. We're here to support you every step of the way!

Rated 5 out of 5 stars

Wonderful Experience

My experience with David Irvine and Done With Debt was wonderful. David explained the process in easy to understand terms. I believe I am on the path to success.

June 27, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your wonderful review! We're glad to hear that David Irvine made the process easy to understand and that you feel confident about your path to success. We're here to support you every step of the way. Thank you for choosing Done With Debt!

Rated 5 out of 5 stars

Thomas was very helpful

Thomas was very helpful, and educated with program, kept close contact with w/ every step of the way. Stress free process.

June 24, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're delighted to hear that Thomas was very helpful and knowledgeable about the program. It's great to know that he kept close contact and made the process stress-free for you!

Rated 5 out of 5 stars

Good experience and a huge relief

David I. was knowledgeable and understanding from beginning to end. He gave multiple options and explained the pros and cons of each. When an acct that we didn't know would be eligible popped up, he broke down how much we could save and seamlessly added it to our account.
This was a big step for us and is a large weight off of our shoulders.

June 26, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're thrilled to hear that David I. provided knowledgeable and understanding support throughout your experience. It's great to know he explained multiple options clearly and added an unexpected eligible account seamlessly. We're glad we could help lift a significant weight off your shoulders. Thank you for trusting us with this important step!

Rated 5 out of 5 stars

All of my questions were answered along…

All of my questions were answered along with any of my concerns. They were very helpful and took the time with me to make sure I understood their processes and how I could get help with any questions.

April 3, 2024
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Reply from Done with Debt

Thank you for your wonderful review! We're glad to hear that all your questions and concerns were addressed and that you found our team helpful. It's important to us that you understand our processes fully, and we're always here to assist you with any further questions. Thank you for choosing us!

Rated 5 out of 5 stars

Kevin Delino explained everything to me…

Kevin Delino explained everything to me before I got started. I have only been with the program for one month and I have already had my first settlement agreement! This gives me great confidence that the program will do what it says and I will be debt free before I know it.

June 25, 2024
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Reply from Done with Debt

Thank you for your wonderful feedback! We're thrilled to hear that Kevin Delino provided clear explanations and that you've already had your first settlement agreement within just one month. Your confidence in the program is incredibly important to us, and we're excited to help you on your journey to becoming debt-free. Thank you for choosing us, and we look forward to continuing to support you!

Rated 5 out of 5 stars

They were very knowledgeable and helped…

They were very knowledgeable and helped to ease my mind with any concerns that I had and made it very easy to follow along and do the necessary things that needed to be done

June 24, 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're pleased to hear that our team was knowledgeable and able to ease your concerns. Making the process easy to follow is one of our top priorities, and it's great to know we achieved that for you. If you have any more questions or need further assistance, we're always here to help!

Rated 5 out of 5 stars

A positive experience for a less-than-desireable circumstance

Everyone has been very nice, informative, accommodating and reassuring. I also appreciate their great follow-up and ability to get in touch. Really good attributes creating an easy and positive experience, especially when one is navigating a lesser-known subject in a less-than-desireable circumstance such as this.

June 21, 2024
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Reply from Done with Debt

Thank you for your thoughtful review! We're glad to hear that our team has been nice, informative, and accommodating, providing you with reassurance throughout the process. We take pride in our follow-up and communication, and it's wonderful to know these attributes have created a positive experience for you. Navigating such circumstances can be challenging, and we're here to make it as smooth and supportive as possible!

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