Ordered a Dell monitor, for c. €300 less than a well-known electronics chain; it was delivered to me in Madrid within about 28hrs; it arrived with all parts in an undamaged box; and the monitor wor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Oddly great. I mean, i expected the delivery in the next 24/72h. I placed the order in the early afternoon and the very next morning it arrived. I got lucky i guess? Both components runs smoothly. E... See more
Company replied
Everything from the website to the purchase to the delivery was well done. I know that that I can use Donkey PC again and expect a good and speedy service, with careful attention.
Company replied
The order arrived ahead of schedule. Very good product for people who want a headset for the office and the ANC is very good. Highly recommended product.
Company replied
Company details
Written by the company
Donkey pc es tienda de informática online que ofrece una amplia variedad de productos informáticos de alta calidad. Desde ordenadores portátiles y de escritorio hasta componentes y periféricos, Donkey pc se esfuerza por proporcionar a sus clientes las mejores soluciones informáticas para sus necesidades.
Contact info
Calle Calamina 8, 41007, Sevilla, Spain
- 649585131
- info@donkeypc.com
- donkeypc.com
4.7
Excellent
303 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect purchase.
July 1, 2024
Reply from Donkey pc
¡Gracias por tu reseña, Vicente! Nos alegra saber que tu compra fue perfecta. Nos esforzamos por ofrecer una experiencia de compra excepcional y es genial ver que estamos logrando nuestro objetivo.
¡Esperamos verte de nuevo en Donkey pc!
Reply from Donkey pc
Thank you Josep. Thank you for your kind words! We're thrilled to hear you were satisfied with our personal touch and swift delivery. At Donkey pc, we're always here to ensure your tech needs are met with ease and efficiency. Looking forward to serving you again! 💻✨
The shipment arrived in one day
The shipment arrived in one day
You receive immediately the information about your order via email.
March 8, 2024
Reply from Donkey pc
Jose Ramón, it's fantastic to hear that your shipment arrived in just one day and that you were promptly informed about your order via email. We're delighted to have met your expectations!
Quick delivery
February 14, 2024
Reply from Donkey pc
Thank you for your review! We're delighted to hear that you were pleased with the quick delivery. At Donkey PC, we strive to provide the best possible service to our customers. We look forward to serving you again soon!
Excellent!
Excellent prices, easy to order and super fast delivery, even over the Holidays, thank you!
December 27, 2023
Reply from Donkey pc
Hello Edward! We're delighted to hear that the speed of delivery and the hassle-free PayPal transaction met your expectations. Thank you for choosing us!
Very fast delivery
Very fast delivery, even on holidays.
Donkey's team is quick to respond to questions. I'm happy.
December 26, 2023
Reply from Donkey pc
We're thrilled to hear your order arrived swiftly, even during holidays! It's a pleasure for the Donkey team to respond to your questions promptly. Thank you for your positive feedback!
Oddly great
Oddly great. I mean, i expected the delivery in the next 24/72h. I placed the order in the early afternoon and the very next morning it arrived. I got lucky i guess?
Both components runs smoothly. Everything is fine. Except i received a deliver track email with the products already in my hands. Maybe they send another package this way (Madrid, so it's probable) and they reached to send It, i don't know, but Ok.
I would trust again this store (with good prices, by the way)
November 28, 2023
Reply from Donkey pc
Hi Luis, how nice to hear that your experience with Donkey PC was "freakishly great"! Sometimes luck works in our favour and we're glad your order arrived so quickly. We understand the surprise with the tracking email, but it looks like everything worked out well in the end. We're thrilled that you're happy with the components and pricing - we look forward to earning your trust again with your next purchase! Thank you for choosing us. 😊🌟
Reply from Donkey pc
Hello Fernando,
Thank you for your feedback! We're delighted to hear that you found our product good and our service really good. Your satisfaction is our top priority. If you ever need anything in the future, please don't hesitate to reach out.
Best regards,
Donkey pc 🚀😊
Great product for the office
The order arrived ahead of schedule. Very good product for people who want a headset for the office and the ANC is very good. Highly recommended product.
November 22, 2023
Reply from Donkey pc
Hello Jonathan,
We appreciate your feedback! It's great to hear that your order arrived ahead of schedule and that you're pleased with the product, especially for office use, and found the ANC (Active Noise Cancellation) to be very good. We highly recommend the product as well. If you have any more questions or need assistance in the future, don't hesitate to reach out.
Best regards,
Donkey pc 🚀😊
Reply from Donkey pc
Hello Andres,
Thank you for your feedback! We're thrilled to hear that you had a great experience with fast development and service. Your satisfaction is important to us, and we're here to assist you whenever you need.
Best regards,
Donkey pc 🚀😊
Reply from Donkey pc
Hello Vlad,
Thank you for your feedback! We're glad to hear that you received your order in just 2 days and that it was fast. Your satisfaction is important to us, and we appreciate your support.
If you ever need anything else, feel free to reach out. We're here to assist you.
Best regards,
Donkey pc 🚀😊
Reply from Donkey pc
Thank you for your positive feedback. We are thrilled to hear that you were satisfied with our fast delivery and great service. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Good price & faultless service
Ordered a Dell monitor, for c. €300 less than a well-known electronics chain; it was delivered to me in Madrid within about 28hrs; it arrived with all parts in an undamaged box; and the monitor works. I think that has to qualify as 5* service! Gracias DonkeyPC.
October 26, 2023
Unprompted review
Reply from Donkey pc
Dear customer,
We're thrilled to hear that your experience with Donkey pc was nothing short of stellar! Ensuring our customers receive their orders swiftly and in perfect condition, especially when it comes with significant savings, is what we strive for.
Enjoy your new Dell monitor, and we're here whenever you need top-notch products with service to match.
Thank you for choosing Donkey pc and for taking the time to share your 5-star experience.
Best regards,
The Donkey pc Team
Everything from the website to the…
Everything from the website to the purchase to the delivery was well done. I know that that I can use Donkey PC again and expect a good and speedy service, with careful attention.
October 11, 2023
Reply from Donkey pc
¡Hello Jim! We are very happy to know that your experience with us has been positive, from browsing our website to receiving your order. At Donkey PC, we strive to provide a fast, efficient, and careful service. Thank you for trusting us, and we hope to see you soon!
Reply from Donkey pc
Dear Customer,
We're delighted to hear that you had a positive experience with the quick delivery of your order. Thank you for taking the time to share your feedback.
We look forward to serving you again in the future.
Best regards,
The Donkey pc Team
The shipment was very fast and all the…
The shipment was very fast and all the purchase process easy.
June 27, 2023
Reply from Donkey pc
Ey Pedro!
Thank you for your positive review. We are glad to hear that you found our shipping fast and the purchase process easy. At Donkey PC, we strive to provide a smooth and efficient shopping experience. We look forward to serving you again in the future.
Best regards,
The Donkey PC team
Reply from Donkey pc
Hello Mathieu!
Thank you for your feedback. We're glad to hear that you experienced quick delivery and found our prices to be the best. Providing fast and efficient delivery is a top priority for us, and we strive to offer competitive prices to ensure you get the best value for your money.
We appreciate your support and recommendation. If you have any further questions or need any assistance, please feel free to reach out. Thank you for choosing us!
Best regards,
The customer service team
Reply from Donkey pc
Hello Aleksei!
Thank you so much for your review! We're delighted to hear that you had a great service experience with us and that our delivery was very fast. Providing excellent service and timely delivery is always our top priority.
Your 5/5 rating means a lot to us. We appreciate your trust in us and thank you for taking the time to share your feedback.
If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
The customer service team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.