Dono Mano Reviews 

377
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I submitted my order on October 17th 2023. Dono Mano took the payment but have sent no confirmation of my order or any means to track the order.I have submitted a complaint and have received a 'ticket... See more

Rated 1 out of 5 stars

Ordered on the 28/08 chased tracking and order a number of times and as others have said many times you get a generic response promising the goods soon. Can we give you a money off voucher to make u... See more

Rated 1 out of 5 stars

Pésimo ! Sus artículos se ven de buena calidad en las fotos y no son tan económicos. Me compre un abrigo de $1,300 , llego dos meses después y la tela se veía extremadamente chafa , me quedo pequeño... See more

Rated 1 out of 5 stars

Misrepresented their product online. Sizing way off, several sizes too small. Poor quality sewing, with many loose threads. Sent from China. No return or exchange possible. Only offer a 15% rebate o... See more

Company details

  1. Home & Garden

Information provided by various external sources

Dono Mano is a clothing and accessory online store, based in the the sunny Florida. The mixture of trendy, sophisticated and contemporary clothing, shoes and accessories has made Dono Mano an inviting and stunning online shop. Our store offers unique apparel and accessories to men who value versatility, style, and comfort. Dono Mano prides itself on providing excellent customer service. There is always somebody to answer you and help you find whatever you need. That's not even mentioning our great selection of fun and beautiful clothing, shoes, and much more! Order today and let us help you redesign or add to your existing wardrobe. We have men's clothing and accessories to fit all budgets while maintaining quality. You are always wholeheartedly welcome at our site, while we try and answer each and every request in emails by our own personal agents. Whether you need assistance in finding a special look or you just want to browse on your own, we aim to make you look and feel good. Whether searching for the perfect outfit, the perfect pair of shoes or the perfect jeans, Dono Mano has what you're looking for.


Contact info

1.1

Bad

TrustScore 1 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(377)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They sell the products very expensive …

They sell the products very expensive than another website.I tried to contact them to cancelled after I ordered even the item wasn't ship but they just responded message after they shipped.I have been waiting package for 1 month and do not know when I receive it.They do not show estimate date you will be received packages.I really feel disappointed with their services and never buy anything on there.

January 20, 2018
Unprompted review
Rated 1 out of 5 stars

Do you like having bad experiences? Yeah, me either.

Do you like it when you place a $70 order, are told you will be notified once the item ships, but you don't hear anything from the company for over a week? Do you like it when during that week you contact the company, but get no reply? Do you like it when your item finally ships after waiting almost two weeks, then you wait another two weeks for the item to finally arrive? Do you also like it when the item is from China, has no English tags, is two sizes too small, and has no return label? Also, do you like it when you contact the company to return the item and they tell you that you can "apply for a refund" once they receive your returned item, in China? APPLY for a refund! Oh, and do you like it when it costs you over $20 to ship the item back to China? And once the company does finally respond to you via email, do you like it when you can't even understand it because it's not legible English? Oh, one more question: Do you like it when the item you send back to China never makes it there, and now you're $90 short? Yeah, I don't either. Keep your money. This is the biggest freaking joke of a company I have ever dealt with.

January 20, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered two items

I ordered two items. One of them arrived after 1 month the other one never arrived. Item that i received was not the right one. I sent 5 emails and ask for return, but no one ever responded to me. This should be 0 star. Not reliable, Quality is bad, and customer service is ZERO.

DO NOT BUY FROM THEM.

January 19, 2018
Unprompted review
Rated 1 out of 5 stars

Do not order from here i ordered a …

Do not order from here i ordered a large jacket which took 3 weeks to arrive, the jacket was more like an XXS !!! It fit my 10 year old brother. There not interested what the customer has to say, no return slip with the order so basically once you recieve it you cant return it.

January 19, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM
This website is a big scam.
I ordered 2 items in one order.Somehow they separated both items and I received the first item after a month.And to my disappointment was the poor quality and wrong size so I emailed instantly to ask for a refund and return the item.After every email they send u a automatic reply so their is no physical person handling your problem.I emailed them so many times.Messaged them on fb on their website but no response and today I have been blocked to even comment on their fb page.
Second item of my order is not yet received and its been 2 months.
Avoid this website.

January 18, 2018
Unprompted review
Rated 1 out of 5 stars

BE CAREFUL SCAM FROM CHINA !!!

BE CAREFUL SCAM FROM CHINA !!!! YOU WILL LOOSE YOUR MONEY !!!

i ordered 3 items but just 2 arrived and with a wrong size , i tryed to change it but dono mano do not gave me the address !! run away

November 9, 2017
Unprompted review
Rated 1 out of 5 stars

This company sucks!

This company sucks!
It’s been over a month since I ordered 1 shirt. And I received nothing. No tracking #... absolutely nothing at all.

Their response? “Don’t worry. It’s on its way.”

January 18, 2018
Unprompted review
Rated 1 out of 5 stars

totally irresponsible service

totally irresponsible service! Email response is generated by system and does not give a damn about your feelings. Also, you have to wait more than 2 months for the product to be shipped. And, it is impossible to refund. Daylight ROBBERY.

January 17, 2018
Unprompted review
Rated 4 out of 5 stars

After a long

After a long, long waiting of 7 weeks I received my order. The clothes are good and they were certainly worth the waiting, but come on, you guys can do better than that.

January 17, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, worst product quality. Bought a trench coat, took 2 months to ship. Does not look anything like the pic, wrong size, horrible material. Medium is smaller than extra small. Do not shop. Save your money

January 15, 2018
Unprompted review
Rated 1 out of 5 stars

When the item finally came after about …

When the item finally came after about 6 weeks, it didn't fit. It took weeks to get a return address, and when it came, it was an impossibly long address with no punctuation. I wrote about 7 emails requesting updates on my refund, which never came. It's not worth it, believe me.

January 10, 2018
Unprompted review
Rated 1 out of 5 stars

Scam artists. Avoid.

Literally the worst company I have ever dealt with, they don't even deserve one star. Order never arrived and no reply to any messages or a refund. Scam artists, avoid!

January 10, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look