Don Removals Reviews 20

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My family have used Don's Removals several times over the past 50 years. Our recent move was just as efficient and obliging as the previous occasions. I would never hesitate to recommend them to anyon... See more

Rated 5 out of 5 stars

Motorbike was stranded after accident and most companies did not reply and charged excessive amounts. Don removals helped me bring it back extremely safely. They even gave me a lift back home which I... See more

Company replied

Rated 5 out of 5 stars

Don Removals what a great service from start to finish best price we could find Very professional and helpful all his team was friendly they did not stop all day highly recommended We have a disabl... See more

Rated 5 out of 5 stars

Don Removals were clear with their communication, quote and payment terms. The team were friendly, efficient and focused. They had all the necessary equipment to keep both properties clean and secure... See more

Company details

  1. Moving Company

Written by the company

Excellence, reliability and professionalism are first when it comes to our business. We are constantly improving our services, staying up-to-date on all the latest industry advancements and bringing our knowledge to your doorstep. Our goal is to provide reliable services and make sure our clients know we are professionals they can always trust.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
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Rated 5 out of 5 stars

Always reliable

My family have used Don's Removals several times over the past 50 years. Our recent move was just as efficient and obliging as the previous occasions. I would never hesitate to recommend them to anyone undertaking a move.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, recommend!

Booked via Find My Man & Van.com, easy booking and confirmation. Arrived on time, set up and inventory check, then onto removal. We moved from a 1 bed flat on second floor to a house. The stairs were a lot but the guys made it look easy. Highly recommend, no damage to items at all, they were careful and made sure furniture was secure in the van. Great job, much appreciated 👍🙏

July 30, 2023
Unprompted review
Rated 5 out of 5 stars

Don Removals what a great service from…

Don Removals what a great service from start to finish best price we could find
Very professional and helpful all his team was friendly they did not stop all day highly recommended
We have a disabled son and they made sure all his needs where taken into consideration

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely top service from Don & team…

Absolutely top service from Don & team - could not wish for a better company to help me move my 4 bed house. Great communication throughout, reassuring before and during the move, they made it stress free experience on the day.
100% recommend to all.

March 24, 2023
Unprompted review
Don Removals logo

Reply from Don Removals

It was a pleasure to help you to move, Katerina.
Wish you all the best for the future and enjoy your new home!

Rated 5 out of 5 stars

Good service

Don was very professional from start to finish. He was prompt and very reasonably priced. The van was packed the day before as we had an early start and long journey the next day. If you’re looking for a removal service in Norwich, the Don’s your man!

March 1, 2023
Unprompted review
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Reply from Don Removals

Thank you for the lovely feedback. Enjoy your new home!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Highly recommended

Don Removals were clear with their communication, quote and payment terms. The team were friendly, efficient and focused. They had all the necessary equipment to keep both properties clean and secure our belongings in their van and completed the move quickly.
We would definitely recommend their services.

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Very professional from the start

Very professional from the start. Received a quote after review of the property within 8 hours of contacting Don. Was kept up to date at all times. Very competitive prices. Highly recommended.

September 7, 2022
Unprompted review
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Reply from Don Removals

Thank you for leaving such amazing feedback, Divya. All the best for the future!

Rated 5 out of 5 stars

What an amazing job Don Removals did

What an amazing job Don Removals did. Nothing was too much trouble for the team. It was incredible to see the van being loaded, as everything had to be fitted in. Don and his team were brilliant throughout. They made this an easy move, and great value too.
Thank you Don and team

August 24, 2022
Unprompted review
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Reply from Don Removals

It was an absolute pleasure to help you move to your new home! Thank you for choosing us and we wish you all the best for the future!

Rated 5 out of 5 stars

Don and his team were exceptionally…

Don and his team were exceptionally professional, courteous and timely. Price was very reasonable and the guys did a great job. See you in a few months for the next move

August 19, 2022
Unprompted review
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Reply from Don Removals

Thank you for your kind words. We really appreciate it and see you soon.

Rated 5 out of 5 stars

Wot can I say brilliant service 👏…

Wot can I say brilliant service 👏 fantastic gentlemen put everything we're you won't I just can't folt them very hard working never stopped nothing wos to much trouble for them I would highly recommend them thanks don I couldn't of done it with out them Karen osborn

August 19, 2022
Unprompted review
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Reply from Don Removals

It was a pleasure to help you. All the best for the future, Karen!

Rated 5 out of 5 stars

Made my long distance move less stressful

I contacted Don Removals two weeks before my move after having no luck at all finding a quote that is within my budget. Since my move is long distance all the other companies was trying to charge me over £750, some even £1200+ which is ridiculous to move a student studio flat. Not only is their prices reasonable, Don also went out of his way to arrange a visit beforehand to ensure that he is giving me a fair price.

Their work is fast and efficient and the communication is top notch. Nowadays it’s rare to find a company that would go out of their way to “exceed their clients’ expectations” quoting from Don himself!

Forgot to mention, I also requested to move on a Friday, (the busiest day of the week) and he still managed to fulfil my request. Amazing service.

August 29, 2022
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Reply from Don Removals

Thank you so much for your excellent feedback! it was a pleasure to help you and we wish you all the best for the future!

Rated 5 out of 5 stars

Excellent professional service

Excellent service! Very professional response to my contact on GumTree, requesting a complete list of items to be moved before quoting.
As it was a small move, Don was able to work around my sons schedule.
Thank you for making this an easy move!

August 15, 2022
Unprompted review
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Reply from Don Removals

Thank you for such great feedback, glad to have helped!

Rated 5 out of 5 stars

Very friendly people

Very friendly people , always there to help and overall good experience

August 8, 2022
Unprompted review
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Reply from Don Removals

Thank you for your positive reply, its much appreciated!

Rated 5 out of 5 stars

Great service!

Great service! ⭐⭐⭐⭐⭐
Got a quote and booked a visit the same week with no fuss 👌

I needed to move multiple boxes and some large pieces of furniture from my student house into storage.

After the stress of packing and planning, it was great to have someone who can safely and efficiently move all the stuff for you. On the day of the move, all I had to do was lock the storage door at the end😅

Would definitely be using the service again when moving in the future and recommend you do the same!

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

These guys were absolutely first class…

These guys were absolutely first class from initial quote through to moving!

They were very professional, worked extremely hard and loaded everything securely onto the van with blankets and guide ropes.

Plus they were courteous and took great care with my belongings.

I would definitely use them again.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service. Could not fault them

July 14, 2022
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Reply from Don Removals

It was a pleasure to help your family. Thank you for choosing us and we wish you all the best for the future!

Rated 5 out of 5 stars

Excellent service

Excellent service, very nice, polite people did the job very smoothly with a lovely smile.
Highly recommended.

July 6, 2022
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Reply from Don Removals

Thank you for the lovely feedback.
Enjoy your new home and all the best for the future!

Rated 5 out of 5 stars

Great company

Motorbike was stranded after accident and most companies did not reply and charged excessive amounts. Don removals helped me bring it back extremely safely. They even gave me a lift back home which I greatly appreciate. They charged a great competitive price which was within budget and we had a good talk also. Great company, I highly recommend them.

July 5, 2022
Unprompted review
Don Removals logo

Reply from Don Removals

Thank you for the amazing feedback. It was nice to meet you and a pleasure to help you. Take care!

Rated 5 out of 5 stars

Great people to use

Great people to use! Helpful, friendly and went out of their way to make the situation as easy as possible for me. Would recommend 100%. Fab work ethics, great work guys.

June 27, 2022
Unprompted review
Don Removals logo

Reply from Don Removals

It was a pleasure to help you, Jenny. Thank you for the lovely feedback and wish you all the best!

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