Goede afhandeling
Goede communicatie
Correcte timing levering
Goed product
April 7, 2026
Unprompted review
Reply from Donskussen.nl
bedankt voor je mooie beoordeling Sylvie, fijn dat alles goed is bevallen!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
Ariënsplein 1, 7511JX, Enschede, Netherlands
- info@donskussen.nl
- donskussen.nl
4.5
Excellent
396 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fast service and excelent quality
The pillow is excelent and the services was fast
March 3, 2026
Unprompted review
Reply from Donskussen.nl
Hi Luis, thanks for your review :)
Top notch website and costumer service
Super happy with ny purchases from this shop. The website is very informative, every single item has a full video talking about the specific product and showcasing it.
I wanted to return an order and the customer service was top notch too.
I will recommend anyone to get their bedding from here!
April 9, 2025
Unprompted review
Reply from Donskussen.nl
Thanks for your awesome review :)
Own brand pillows from Dunskussen
I got a set of Donkussen brand pillows after looking for a more upscale pillow set in Netherlands for a bit. These meet the mark
December 20, 2023
Unprompted review
Reply from Donskussen.nl
Thank you Audrey :)
Speedy delivery and top quality
Speedy delivery and response from the company. Our first down duvet(Tukker 90% Ganzendons Dekbed all year Premium) and we're very happy with it. Warm, fluffy and ventilate well the humidity out.
March 24, 2023
Unprompted review
Reply from Donskussen.nl
Hi Michelle, thanks for your great review. Enjoy your duvet!
Great cushions that are environmentally…
Great cushions that are environmentally friendly and feathers are not live plucked! Quick delivery.
October 3, 2022
Unprompted review
Reply from Donskussen.nl
Hi Natalie,
Thanks for your review. Really glad to hear that you enjoy it.
Good experience
After some issues with communication I got clear response and the product at my place. This is definitely not a scam. They can improve on website order status area but contact was kind, problem solved and I'm satisfied with the service and product.
August 16, 2022
Unprompted review
Reply from Donskussen.nl
Good afternoon Felipe,
Thanks for your great review :). Enjoy your product!
Zeer klantvriendelijk, en goede producten voor een prima prijs!
Heel erg fijn bedrijf, ze zijn super klantvriendelijk en communicatie is ook zeer plezierig. En uitstekende producten voor een prima prijs. Dikke aanrader!
December 6, 2021
Unprompted review
Reply from Donskussen.nl
Hi Dick,
Wat tof om te horen dat je z'n fijne ervaring hebt gehad. Bedankt voor je beoordeling.
Groeten,
Team Donskussen.nl
good quality product
good quality product. deliever time as promised.
November 29, 2021
Unprompted review
Reply from Donskussen.nl
Hi Jimmy,
Thanks for your review. I'm glad to hear that you like the quality of our products.
Good service
Good service, easy contact for questions, clear information on the website. I think the 90-day return period is very good and gave me the confidence to order a pillow online.
September 26, 2021
Unprompted review
Reply from Donskussen.nl
Hi Silvia,
I'm glad to hear that you like our service. Thanks for your great review.
Great experience
Great experience
I had contact with donskussen.nl and they advised me perfectly. The pillow I bought is excellent. Great shop with great personal advisors.
July 29, 2021
Unprompted review
Reply from Donskussen.nl
Hi Eric,
Thanks for your great review. Really glad to hear that you like the pillow.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.