Somewhat skeptical to begin with I can only say how pleased I was with the experience.Customer service was excellent and fast. I was kept up to date with texts and was pleased to accept their offer.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service my 1st time using…
Brilliant service my 1st time using them would recommend to my friends
The service was quick and everything…
The service was quick and everything they promised they delivered. The pack arrived swiftly, was easy to deal with and administer, and didn’t cost me anything to post. They replied quickly with more than I expected. When I agreed the money was in my account in under 30 mins.
Super fast service
Super fast service! Next day (after posting) payment for my unwanted items.
Texted as requested (rather than calling) - due to my work commitments.
Would have liked to make a little more money, but isn’t that always the case…
Would definitely consider using them again.
Avoid
Sent 8 items- two iPads, an iPhone X, three iPods and two good quality digital cameras.All were in good working order. I didn’t expect that I would be able to Retire from the proceeds of the sale but the offer I was sent was ridiculous and with no justification as to how they had come to the figure….£10.71!! When I refused the offer it was increased to the princely sum of £20. The phone alone was worth £50, so I asked for the items returning. An absolute joke of a company. Avoid at all costs!!!
EXACTLY WHAT,S “on the tin” Cash promptly in the bank
EXACTLY WHAT,S “on top tin” Cash promptly in the Bank
Rubbish
Rubbish! Sent an item and did not hear anything for two weeks, then received the item back with no explanation!
Easy to use, but don't expect a good price
On the positive side, they are extremely efficient at sending out the selling pack and it has very clear instructions, and they'll text to make sure you've received it.
On the negative side, they'll offer a very low price. I spoke to a local jeweller who said they'll always offer far more than online places. I was offered about £185 for 5 gold rings, plus silver cutlery and assorted bits of jewellery, which I thought was an insult. After some bartering, I got them up to £300. However if I ever sell just jewellery again, I won't waste my time going to Don't sit on it, I'd go to a jeweller.
Very easy to use
Very easy to use and a very quick service, also a very good price for the items I was selling, would definitely recommend
The service was extremely quick and…
The service was extremely quick and efficient - we received a text message to say our postage bag was on the way, a second text to say they had received it and then a phone call explaining the valuation - we accepted their offer and received our money within minutes - I would definitely use them again
Scammers, disingenuous, utter waste of time
Sent items, per the radio ad & their website "we buy all your unwanted old items in ANY AGE OR CONDITION". This is in fact not true, they wish to authenticate/verify items, if I had kept the receipts I would have sold the items. Condition cannot be poor... It took 10 days for them to return the items to me. Do not waste your time with this company, they are selective with what they accept/offer. Should be reported to Trading Standards for false advertising.
I sent off well over £1000 of both gold…
I sent off well over £1000 of both gold & silver jewellery. They tried to tell me that a 18ct gold ring from Sri Lanka wasn’t gold but gold tone.
They affected me £240 in total. I had including a wedding band that weighed 4grams - the going rate for 9ct gold today (2/2/26) is £36 per gram - £144 for the wedding band alone.
I have asked for my entire package to be returned to me. I hope everything I sent will be returned. I also sent silver bullion - which they said was not real.
I do not recommend don’t sit on it to anyone.
It's very easy
It's very easy. Fill up the bag with your items. Full and clear instructions are included. I wasn't sure whether there would be any value in some items but sent them anyway. I got a prompt phone call to say the value. And the money is transferred straight away into my bank account. It could not be simpler?
Very happy
Very quick service from start to finish and the pay offered was more money than cash cow. Thanks 👍
Very efficient and quick and better…
Very efficient and quick and better offer than expected
Really good service from start to…
Really good service from start to finish. All postage was free of charge and the offer made was fair and the funds in my account within 60 minutes.
Excellent service
Excellent service. Only sent stuff yesterday and got money in bank today. Brilliant, highly recommended
Quick, easy and worth it.
The whole process was quick and easy. We got more money than we anticipated for stuff that was just lying around the house. Literally got paid to have a clear out. Would definitely recommend and will 100% be using again in the future.
Very quick result and fair price!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








