I placed an order on 26th July (Order 2006) for an item that was subsequently found to be out of stock. Whilst I received a partial refund for the item itself, I was not refunded the postage costs for... See more
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I now must humbly change my last review from one star to five stars.after I posted my review the company got in touch immediately.they expressed they didn’t get my original email and they sent proof t... See more
Company replied
Very pleased with the professional way that the Company dealt with my order. The calendar arrived promptly in sturdy packaging and is hanging proudly on the wall. Would normally order from Calendar Cl... See more
Company replied
They packed wrong item and sent it but did rectify it by apologising and giving full refund . Due to the company they use to do there on line orders messing up .did respond very fast to my email so... See more
Company details
Written by the company
Family run business, selling high quality lifestyle stationery, books and gifts. Your one-stop-shop for diaries, Moleskine stationery, journals, notebooks, calendars and gifts.
Contact info
10 Chesterfield Road, KT19 9QP, Epsom, United Kingdom
- hello@doodleanddot.co.uk
- doodleanddot.co.uk
3.4
Average
52 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a notebook on 23rd October
Ordered a notebook on 23rd October. Had an email to say it would be 2 weeks until they had stock. 6 weeks later, no notebook, zero emails. Sent 3 chase emails and had nothing back. Ended up having to go through paypal for a refund. Very disappointed, totally understand issues happen with stock but the lack of contact and response was not acceptable. Won't be shopping again. Interestingly they were showing the item as in stock on the website throughout this time period.
October 23, 2023
Unprompted review
The product was great unfortunately I…
The product was great unfortunately I needed to put a different delivery address to the invoice address and despite 3 emails, all sent immediately after I ordered, I still have had no response. I know I made a mistake but it is disappointing that you have a contact us address but no follow up service level.
October 16, 2023
Super fast delivery
I didnt get a confirmation email from you that I had bought the item, so I was left wondering if the order would come as I hadn't bought from you before.
Besides that I was very pleased at how fast I recieved the item.... super speedy lol
Thank you
October 14, 2023
The item I wanted had been out of stock…
The item I wanted had been out of stock for quite a while in larger retailers so I was very pleased to find it in stock on this website. Delivery was very quick too! Will def be recommending.
July 23, 2023
Payment taken, products not sent, no contact from seller
I purchased two wall calendars for which I was immediately charged. The (paid for) delivery window was 48 hours. I have not received any dispatch note or responses from doodle & dot to my queries about the missing items. It is now 13 days since I placed my order.
Based on my experience I would not trust this seller
April 5, 2023
Unprompted review
No hassle experience
Item as described. Prompt dispatch and delivery. Very happy to have used this business and would return in the future.
March 25, 2023
I purchased Revision Question Cards…
I purchased Revision Question Cards from this website. I made payment through Pay Pal. There was no shipping charges until I made the payment. They informed of shipping charges later by sending confirmation email. I could have bought it from other websites without hidden charges.
March 7, 2023
Unprompted review
Was good quality even if I forgot to…
Was good quality even if I forgot to put date on it! Lovely gift
February 27, 2023
Arrived quickly and as described.
February 8, 2023
I have not received my order
January 13, 2023
Great company to deal with The order was delivered efficiently and…
The order was delivered efficiently and promptly
January 9, 2023
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